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Old 09-15-2013, 07:01 PM   #1
elle-hart
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Registered: Sep 2013
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Firefox will not work-says, 'couldn't load XPCOM'


My firefox stopped working. a message says, 'couldn't load XPCOM'. I don't know what to do.
 
Old 09-15-2013, 07:37 PM   #2
Habitual
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Firefox on.........Windows, Linux, toaster?

Try a new firefox profile and see what's what...
Close firefox and then terminal>
Code:
firefox -ProfileManager
start firefox with new profile and see if the issue persists.

How was it installed? Version? Platform/architecture?

Last edited by Habitual; 09-15-2013 at 07:40 PM.
 
Old 09-15-2013, 08:18 PM   #3
elle-hart
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I have Windows7 HP. Yesterday while I was on FF a message came up saying I needed to update my outdated FireFox. I clicked on it to allow the update and today I can't get back on it. All I get is the message, 'couldn't load XPCOM'. I'm electronically challenged so I probably did something wrong. I'm going to try installing a different FF. BRB. thanks for trying to help me.
 
Old 09-15-2013, 08:32 PM   #4
frankbell
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This thread from the Mozilla forums might help.

https://support.mozilla.org/en-US/questions/965228

Search string: "couldn't load XPCOM firefox"
 
  


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