Thanks michaelk.
Have tried that but got the same error msg.
Did: su asterisk and then tried to nano the file - same error msg.
One of the instructions in the tutorial was to do chmod 777 /etc/asterisk -R but I got this output
root@sPbx:/# chmod 777 /etc/asterisk -R
chmod: changing permissions of ‘/etc/asterisk/manager.conf’: Operation not permitted
chmod: changing permissions of ‘/etc/asterisk/manager.conf.bak’: Operation not permitted
chmod: changing permissions of ‘/etc/asterisk/manager_custom.conf’: Operation not permitted
chmod: changing permissions of ‘/etc/asterisk/manager_additional.conf’: Operation not permitted
root@sPbx:/#
The directory of /etc/asterisk contains a bunch of files & sub-directories, but only the above 4 files failed the operation.
I think that this is weird but I am no expert.
root@sPbx:/etc/asterisk# ls
acl.conf cdr_sqlite3_custom.conf console.conf freepbx_menu.conf.template logger.conf osp.conf res_fax_custom.conf sip_notify_custom.conf
additional_a2billing_iax.conf cdr_syslog.conf dbsep.conf freepbx_module_admin.conf logger_general_additional.conf oss.conf res_fax_digium.conf sip_notify_endpointman.conf
additional_a2billing_sip.conf cdr_tds.conf dnsmgr.conf func_odbc.conf logger_general_custom.conf phone.conf res_fax_digium_custom.conf sip_registrations.conf
adsi.conf cel.conf dsp.conf func_odbc.conf.1 logger_logfiles_additional.conf phoneprov.conf res_ldap.conf sip_registrations_custom.conf
agents.conf cel_custom.conf dundi.conf globals_custom.conf logger_logfiles_custom.conf phpagi.conf res_odbc_additional.conf skinny.conf
alarmreceiver.conf cel_custom_post.conf enum.conf gtalk.conf manager_additional.conf privacy.conf res_odbc.conf sla.conf
alsa.conf cel_general_additional.conf extconfig.conf gtalk.conf.old manager.conf queuerules.conf res_odbc.conf.old smdi.conf
amd.conf cel_general_custom.conf extensions_additional.conf h323.conf manager.conf.bak queues_additional.conf res_odbc_custom.conf telcordia-1.adsi
app_mysql.conf cel_odbc.conf extensions.ael http_additional.conf manager_custom.conf queues.conf res_pgsql.conf tm4
app_skel.conf cel_odbc_custom.conf extensions.conf http.conf meetme_additional.conf queues_custom.conf res_pktccops.conf udptl.conf
asterisk.adsi cel_pgsql.conf extensions_custom.conf http_custom.conf meetme.conf queues_custom_general.conf res_snmp.conf udptl_custom.conf
asterisk.conf cel_sqlite3_custom.conf extensions_custom.conf.sample iax_additional.conf mgcp.conf queues_general_additional.conf res_stun_monitor.conf unistim.conf
backup cel_tds.conf extensions.lua iax.conf minivm.conf queues_post_custom.conf rtp_additional.conf users.conf
calendar.conf chan_dahdi_additional.conf extensions_minivm.conf iax_custom.conf misdn.conf res_config_mysql.conf rtp.conf version
ccss.conf chan_dahdi.conf extensions_override_freepbx.conf iax_custom_post.conf modem.conf res_config_sqlite3.conf rtp_custom.conf vm_email.inc
ccss_general_additional.conf chan_dahdi.conf.template features_applicationmap_additional.conf iax_general_additional.conf modules.conf res_config_sqlite.conf say.conf vm_general.inc
ccss_general_custom.conf chan_mobile.conf features_applicationmap_custom.conf iax_general_custom.conf motif.conf res_corosync.conf sip_additional.conf voicemail.conf
cdr_adaptive_odbc.conf cli_aliases.conf features.conf iaxprov.conf motif.conf.bak res_curl.conf sip.conf voicemail.conf.template
cdr.conf cli.conf features_featuremap_additional.conf iax_registrations.conf motif_custom.conf res_digium_phone_additional.conf sip_custom.conf vpb.conf
cdr_custom.conf cli_permissions.conf features_featuremap_custom.conf iax_registrations_custom.conf musiconhold_additional.conf res_digium_phone_applications.conf sip_custom_post.conf xmpp.conf
cdr_manager.conf codecs.conf features_general_additional.conf indications.conf musiconhold.conf res_digium_phone.conf sip_general_additional.conf xmpp.conf.bak
cdr_mysql.conf confbridge_additional.conf features_general_custom.conf jabber.conf musiconhold_custom.conf res_digium_phone_devices.conf sip_general_custom.conf xmpp_custom.conf
cdr_mysql.conf.bak confbridge.conf festival.conf jabber.conf.old muted.conf res_digium_phone_firmware.conf sip_nat.conf xmpp_general_custom.conf
cdr_odbc.conf confbridge_custom.conf followme.conf jingle.conf odbc.conf res_digium_phone_general.conf sip_notify_additional.conf zapata.conf.template
cdr_pgsql.conf config_test.conf freepbx_featurecodes.conf.template localprefixes.conf ooh323.conf res_fax.conf sip_notify.conf
root@sPbx:/etc/asterisk#