Hai, I used XP and now I try to change to FC2. Installed successfully, however I cannot detect my modem. It is an onboard modem from Gigabyte PE 1000, which under XP os, it is recognised as sot v92 modem. Detail can be seen from the hardware spec (under XP - system setting). When I first installed XP, the modem is also not recognized, however Gigabyte give a software called Intel Chipset Installation Utility. After installing this, windows recognised my modem. So I asked Intel if they have linux version of this software, which they said not compatible with linux because linux do not support PnP. Could anybody give any comment and further elaborate, and most importantly give a solution so I can surf and upgrade my FC installation. Thanks,
I have below my hardware spec and question to Intel, as well as their reply:
Customer_type: End User
Product: Intel(R) Chipset Software Installation Utility
Chipset: intel 865PE
Bios_version: f7d (version 7d, Award Bios iPE)
Processor_type_and_speed: Pentium IV 2.8Mhz
RAM: 512 MB
Previous_version: windows xp
Floppy disk controllers
Floppu disk drives
IDE ATA/ATAPI controllers
IEEE 1394 bus host controllers
Texas instrument OHCI compliant IEEE 1394
Mice and other pointing devices
Soft92V Data fax modem
1394 net adapter
Intel pro 100 VE Network connection
Ports (COM and LPT)
Sound video and game controllers
ACPI fixed feature button
Direct memory access controller
Intel 8280 IEB LPC interface controller
Intel 8280 IEB PCI bridge
Intel 8280 SMBus controller
Intel 8280 Firmware hub device
Intel 82865G/PE processor to AGP controller
Intel 82665G\PE\P processor to I/O controller
Universal serial bus controllers
Intel 8280 IEB USB universal host controller
Devices: 2 hard disk, maxtor 80 GB (one as primary, one as secondary).
CD rom liteon,
LINUX Installation process, modem not detected. Used
Suse Pro 9.1 and Fedora Core 2. Both cannot detect internal modem.
Issue: Installation using windows xp have similar problem, but the
problem fixed using Intel Chipset Software installation utility version
18.104.22.1685. Do you have the software with similar function to be used in
I received a file e1000-4.4.12.tar to solve the problem. Is it the
right patch/replacement to the Chipset software installation utility above?
I tried to install the tar file above, but when I proceed to the 'make
install' command as directed, the computer said no such bash command
exist. Is that a defect in the tar file, or a defect in both Suse and
FC2 program? Could you please help with a solution? I have had this
problem for months already, but to no solution. So I have to keep swapping
and taking off a hard disk each time I want to swap from Linux to
Thank you very much for your kind help and attention. Much appreciated.
Thank you for contacting Intel(R) Technical Support.
The Intel(R) Chipset Software Installation Utility was developed for
updating Windows* Operating Systems with the Plug and Play feature on
Intel(R) chipsets. The Intel Chipset Software Installation Utility is not
required or compatible with Operating Systems without the Plug and Play
feature, such as Windows* NT* 4.0 or Linux*.
Please contact your Linux* vendor for additional information and
So what is it, is there any driver you could recommend to me? Please help....