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Old 12-27-2012, 07:35 PM   #1
newbeeman
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Failure on loading live CD.


I am trying to update an Acer Aspire 5736Z from Mint 10 to Mint 14 using a live CD which installs happily on other machines.
The CD/DVD runs for a length of time, stops and hangs with a black screen.
I have tried using unetbootin with a newly downloaded ISO both with 32 bit and 64 bit and the same thing happens.
I then tried using a different distro with the same results.
Would appreciate some discussion.
 
Old 12-27-2012, 07:53 PM   #2
John VV
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This looks like a graphics issue with your hardware and not a iso burn issue to the dvd

What 3d "chip" is used
the acer site says
http://support.acer.com/acerpanam/no...5736Zsp2.shtml
Quote:
Mobile Intel® GL40 Express Chipset with integrated 3D graphics
see this Kbuntu post
http://www.kubuntuforums.net/archive...p/t-58849.html
-- bug --
https://bugs.launchpad.net/linuxmint/+bug/1082647
 
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Old 12-27-2012, 08:02 PM   #3
TroN-0074
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If you already have Mint installed there I believe you could just do a release upgrade that will give you the latest mint in your computer.

Good luck to you!
 
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Old 12-27-2012, 08:02 PM   #4
bigrigdriver
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Assuming you verified the md5sums of the .isos you have downloaded, it could also be a failure of the optical drive.

Question: have you tried the cd/dvds you have burned on another computer to see if they work? If they do work, you should consider optical drive failure unless you can verify that it works under other conditions.
 
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Old 12-27-2012, 08:39 PM   #5
newbeeman
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It looks like I'm out of luck, as there is no way I can use the terminal to make the changes suggested by John VV, can't see anything after I start the install, all black.
I think that 'bigrigdriver' missed the point, unetbootin is a USB boot method which also resulted in a black screen at finish, side stepping the CD/DVD.
So unless anyone has more suggestions I'll say Thanks for your efforts and call it a day. No Mint 14 for this machine!!
 
Old 12-27-2012, 09:36 PM   #6
TroN-0074
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open up a terminal and type
Code:
sudo apt-get dist-upgrade
press enter and type your password
let us know if that works.
 
Old 12-28-2012, 12:34 PM   #7
DavidMcCann
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The Mint disk menu has a safe-graphics mode available: have you tried it?
 
Old 12-28-2012, 12:42 PM   #8
newbeeman
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Quote:
Originally Posted by DavidMcCann View Post
The Mint disk menu has a safe-graphics mode available: have you tried it?
In a word No. Didn't know it was available, mainly because up to date haven't had a problem.
Could you please supply more information for a relative newbie, as I'm in a real bind?
 
Old 12-28-2012, 03:19 PM   #9
newbeeman
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Quote:
Originally Posted by TroN-0074 View Post
open up a terminal and type
Code:
sudo apt-get dist-upgrade
press enter and type your password let us know if that works.
As a desperate last attempt I tried your suggestion. All I got in the terminal was a load of 404s Not found. I think I have to give it up.
I cannot upgrade this machine and I cannot install anything without running into errors, so it looks like I have to re-install Win 7 and forget Linux.
 
Old 12-29-2012, 12:35 PM   #10
DavidMcCann
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Re safe graphics. When the Mint disk tells you something like "Booting in 10 seconds", press a key and you get a menu. Then you can choose to boot in the safe graphics mode. The archive on the disk contains masses of video drivers, but the unarchived startup files make do with a few: the safe graphics mode uses a simple driver (vesa) that give you a basic screen (no acceleration) with anything.
 
Old 12-30-2012, 11:44 PM   #11
movaco
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what DavidMcCann is telling you is exactly what I did on a gateway NV51M laptop. When I tried to install Linux Mint 13 from the default set up this machine would start up and than went into a black screen and hang there for ever.Booting in video safe mode was the solution, try it it might work for you too.
 
  


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