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Old 09-12-2016, 04:39 AM   #1
MariaKlein
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Question external hard disk cannot (yet?) be accessed on Linux Mint cinnamon Sarah


Hello helpful people,

I am new to linux and I just tried to access my external hard disk but I cannot do so. It was no problem with windows 7 and now I don't know what to it needs to open and use it under linux.

I was shown the following information on my screen:

Error mounting /dev/sdb1 at /media/mamavonjoschi/Elements: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000" "/dev/sdb1" "/media/mamavonjoschi/Elements"' exited with non-zero exit status 12: Failed to read last sector (1953523118): Invalid argument
HINTS: Either the volume is a RAID/LDM but it wasn't setup yet,
or it was not setup correctly (e.g. by not using mdadm --build ...),
or a wrong device is tried to be mounted,
or the partition table is corrupt (partition is smaller than NTFS),
or the NTFS boot sector is corrupt (NTFS size is not valid).
Failed to mount '/dev/sdb1': Invalid argument
The device '/dev/sdb1' doesn't seem to have a valid NTFS.
Maybe the wrong device is used? Or the whole disk instead of a
partition (e.g. /dev/sda, not /dev/sda1)? Or the other way around?



I am not a nerd at all, I have no idea what this all means and what I need to do....


Thanks a million if anybody can help me

Maria
 
Old 09-12-2016, 06:15 AM   #2
pan64
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did you use it on another computer? Is this really an ntfs filesystem, or something else?
 
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Old 09-12-2016, 03:18 PM   #3
MariaKlein
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Thanks
I used in on another computer which has broken. Now after having bought the new computer I started with linux.
I do not know what you mean by ntfs filesystem, sorry :-(
 
Old 09-12-2016, 04:11 PM   #4
Teufel
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since you do not know what ntfs means it would be better to try to access your hard drive on Windows machine first. Ask your neighbours or friends for Windows machine. Windows has some tools for such a situations, and even may restore your drive automatically (if you will be lucky).
Anyway I'd rather use chkdsk tool under Windows instead of trying to deal with hard drive under Linux.
 
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Old 09-12-2016, 04:33 PM   #5
MariaKlein
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well I have used this hard drive many times with my old computer on Windows. Now my old computer which had windows is broken and I bought a computer and put linux on. How will using the hard drive again with a computer under windows help me to solve my prob (which is that I cannot use it under linux)? Do you mean I can do something with the hard drive by accessing it with windows, that can make the hard drive more likely to cooperate with linux?
 
Old 09-12-2016, 04:49 PM   #6
smallpond
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Please run the following command in a terminal and post the output
Code:
sudo lsblk /dev/sdb -o NAME,TYPE,FSTYPE
 
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Old 09-12-2016, 04:59 PM   #7
Teufel
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Quote:
Originally Posted by MariaKlein View Post
How will using the hard drive again with a computer under windows help me to solve my prob (which is that I cannot use it under linux)? Do you mean I can do something with the hard drive by accessing it with windows, that can make the hard drive more likely to cooperate with linux?
Windows more newbie-friendly and can do some things for you - mounting partitions and fixing some filesystem errors automatically. And Windows tool chkdsk was especially designed for checking Windows filesystems (like ntfs) and fixing possible errors.
Attach your drive to Windows machine, wait till drivers will be installed and try to access your drive in Explorer. If you can't access it, launch command prompt tool and start drive checking:
1. Press Win + R keys, type "cmd" and press Enter key.
2. When black cmd windows appears type there
Code:
chkdsk /r /f D:
(replace D: with the letter assigned to your drive in Explorer if D assigned to other partition).

You could try to fix it under Linux (with fsck command) but I'd recommend to use native Windows tool.
 
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Old 09-13-2016, 02:00 AM   #8
pan64
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it looks like your disk is now damaged. Probably just a very small part of it, but probably you lost some files already. Since it was used on windows I recommend to use native windows tools to repair it (as it was already suggested). If the disk is fixed you can try it on linux too, that should work, but first you need to check/fix it.
 
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Old 09-13-2016, 02:17 AM   #9
ondoho
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i also suggest to try to fix the disk through windows, first.
i fthat doesn't help, we'd need the output of
Code:
sudo fdisk -l
dmesg
AFTER you plugged in the hd.

ps:
mama von joschi? lol.
 
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Old 09-15-2016, 08:38 AM   #10
MariaKlein
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Thanks to all of you for your help. It is really important for me to understand that there is some damage. This knowledge is really crucial. I was a bit shocked to learn that I most likely damaged the hard drive by connecting it to the linux. Or was it damaged by something else before? I am also confused by the variety of information, because I am not at all into the subject and it seems so hard to understand it. Anyway I came to the conclusion that I better go to some computer shop and ask for help there, because I am afraid that I might damage even more of my data :-(
 
Old 09-15-2016, 08:42 AM   #11
pan64
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It was not damaged by connecting to linux, I'm pretty sure about that. Linux just simply refused to use a corrupted filesystem just to protect the content of that disk.
It was surely damaged before, for example it was unplugged during usage on windows, or .....? Probably the other computer (which is now broken) made some mistake ....
 
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Old 09-15-2016, 08:48 AM   #12
MariaKlein
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ok! then maybe the reason why my old computer broke is the same reason that may have killed my hard drive!!!!
even more allarming everything, and at the same time important to know!! may be there is a virus and linux kind of did not want to let it in to my new computer!
 
Old 09-15-2016, 08:56 AM   #13
pan64
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Probably there was a virus on your windows I have no any idea about that. But linux did not recognize it for sure, it only detected a corrupted filesystem. That means it checked some basic information on that drive and found some inconsistency. It did not try to check the content of the drive, it even did not try to look for files, viruses, whatever. Probably your old computer still works, just this drive died.
 
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Old 09-16-2016, 11:19 AM   #14
MariaKlein
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hopefully tomorrow I will find the time to go to a computer shop and ask them to check these things for me. maybe the drive killed the old PC, but the PC itself is definitely not in normal order, because it does not react to anything anymore, the screen just remains black all the time.
 
Old 09-16-2016, 07:22 PM   #15
Jjanel
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Hi & welcome... Things might not be as bad as 'worry' thoughts lead to!

Maybe you have a computer-sophisticated person nearby...
(I've see people try CraigsList neighborhood community, but that can be risky)

IF you can afford $50+ to have a PC store look at it, that will work,
but of course they are in business to sell... (&may not know Linux!)

by the way, I agree that it is *100.00% sure* that Linux's try to 'mount' it,
did absolutely nothing to it! Linux just says "not clean", and stops there.

I'm thinking of the way Windows says: "not cleanly shutdown"
(and runs something like 'chkdsk'); then all is ok!
That would depend on exactly how the old PC 'died' (with that disk running).

Best wishes! (hope for the best...)

p.s. I'm curious about selection of that new computer with Linux...

Last edited by Jjanel; 09-16-2016 at 07:36 PM.
 
  


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