Thank you for replying, Andy...the major problem I am having right now with my notepad is I cannot remember my username or password
Actually it's my 10 year old niece's computer. Ive tried to go into bios mode to change the settings there, but i can only find a way to change the user password...but no where can i find a way to change user name. I called tech support and they told me i would need to send it in, because it would have to be fixed going into bios.So, before i have to resort to spending more money and time, i was hoping to try to figure this problem out on my own. If you have any suggestions, please help!!