LinuxQuestions.org
Share your knowledge at the LQ Wiki.
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie
User Name
Password
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!

Notices


Reply
  Search this Thread
Old 09-20-2015, 11:02 PM   #1
Phin
LQ Newbie
 
Registered: Sep 2015
Distribution: Linux Mint 17.3 Cinnamon
Posts: 10

Rep: Reputation: Disabled
DSL Connectivity Issue in Mint 17.2 64 bit


I am new to Linux. My first experiment in working with a Live Disk of Mint 17.2 Cinnamon 64bit on a USB stick in a laptop worked well with wireless connectivity established easily. But Mint on either USB or DVD does not connect to the internet via a wired connection on my desktop. The OS will boot up, but the networking applet sticks in a loop of trying to connect, failing, disconnecting, and retrying. I've tried adjusting network settings in Mint, but I'm not having success. Also, Linux isn't interfacing with my desktop's USB mouse and keyboard immediately after booting up. I have to unplug these USB devices and reconnect them in order to interface with Linux.

My experiences are much like the OP in this thread http://forums.linuxmint.com/viewtopi...ct+to+internet. Some of the results he gets are identical to mine when I run the same commands, i.e.: "Network card: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller driver: r8169."

Thank you for ideas. I have hit a wall.

My ISP is Frontier, and the router is a Westell Model 7500. Do I need to update a network card driver with Mint OS booted up? I'm not sure how I would do that. I do know that Realtek has Linux driver downloads available for this card. I'm not sure where the problem(s) lay.

Thank you again for any help or suggestions -- even if just to help point me in the right direction.
 
Old 09-21-2015, 06:29 PM   #2
jefro
Moderator
 
Registered: Mar 2008
Posts: 15,408

Rep: Reputation: 2207Reputation: 2207Reputation: 2207Reputation: 2207Reputation: 2207Reputation: 2207Reputation: 2207Reputation: 2207Reputation: 2207Reputation: 2207Reputation: 2207
Before we get too far. How have you decided it doesn't work wired? What tests have you used?

Did you try ifconfig to start?


Now to get to modem. If you are saying that wifi will work easily then we'd have to assume that the connection point for your isp should be in the modem and that it should be nat to lan using dhcp.
 
1 members found this post helpful.
Old 09-22-2015, 12:48 AM   #3
Ztcoracat
LQ Guru
 
Registered: Dec 2011
Distribution: Slackware
Posts: 6,435
Blog Entries: 6

Rep: Reputation: Disabled
Quote:
The OS will boot up, but the networking applet sticks in a loop of trying to connect, failing, disconnecting, and retrying.
Sounds like the Network Manager for Wired might be buggy. <OR>
The configuration file (/etc/network/interfaces) for wired may need adjusting-

http://forums.linuxmint.com/viewtopi...f=150&t=143515
https://wiki.debian.org/NetworkConfiguration

I have the same chipset that you do and the r8169 driver is being used by the kernel.
My wifi is working great but when it wasn't working I found out that wifi was comment out in the /etc/network/interfaces file.
As soon as I edited that file and removed the pound sign from in front of the word wifi and rebooted all worked well.

-::-Check that wired isn't commented out-::-
 
1 members found this post helpful.
Old 09-22-2015, 12:17 PM   #4
Phin
LQ Newbie
 
Registered: Sep 2015
Distribution: Linux Mint 17.3 Cinnamon
Posts: 10

Original Poster
Rep: Reputation: Disabled
I spent the evening learning about the ifconfig command. Thank you for introducing me to it, jefro! I'm not having any success with any adjustments I make. Booting and rebooting Mint to get IP to reset doesn't matter. Addressing doesn't work, I guess. I can't even access my router's address from the address bar in Firefox.

I will get back to this tonight. I'm looking forward to understanding your points Ztcoracat. Thank you both for the ideas.
 
Old 09-22-2015, 02:19 PM   #5
Ztcoracat
LQ Guru
 
Registered: Dec 2011
Distribution: Slackware
Posts: 6,435
Blog Entries: 6

Rep: Reputation: Disabled
Quote:
Originally Posted by Phin View Post
I spent the evening learning about the ifconfig command. Thank you for introducing me to it, jefro! I'm not having any success with any adjustments I make. Booting and rebooting Mint to get IP to reset doesn't matter. Addressing doesn't work, I guess. I can't even access my router's address from the address bar in Firefox.

I will get back to this tonight. I'm looking forward to understanding your points Ztcoracat. Thank you both for the ideas.
Your Welcome-
 
Old 09-25-2015, 10:26 AM   #6
Phin
LQ Newbie
 
Registered: Sep 2015
Distribution: Linux Mint 17.3 Cinnamon
Posts: 10

Original Poster
Rep: Reputation: Disabled
1. Dedicated DSL line from property service to computer room
A. Line in → DSL/Phone filter
a. DSL line to DSL connection port on Westell 7500 (Model A90-750044-07) ADSL2+ Modem Router
WEP and MAC supplied on manufacturer's sticker (without dashes or semicolons)
b. Ethernet cable from modem E1 Uplink port to back of CybertronPC Assassin GM2242A Desktop
2. Realtek PCIe GBE Family Controller
A. Driver Version 9.1.401.2015
3. Frontier DSL service is both PPPoE and DHCP
A. No support from Frontier (Windows-only support)
Code:
“You should use Windows.  It will connect automatically; then, you won't have these problems!  We don't support Linux.”
B. Extra subscription charge for static address
4. Currently have Windows 10 installed
5. Tried “Linux Mint 17.2 64bit” and “Ubuntu 15.04 Desktop amd64.iso”
6. Have yet to successfully access router address
7. Receiving messages (Ubuntu) such as:
Code:
Connection activation failed. (1) Creating object for path '/org/freedesktop/NetworkManager/ActiveConnection/245' failed in libnm-glib.
Ubuntu pppd[3398]:  Timeout waiting for PADO packets
Ubuntu pppd[3398]:  Unable to complete PPPoE Discovery
Ubuntu pppd[3411]:  Timeout waiting for PADO packets
Ubuntu pppd[3411]:  Unable to complete PPPoE Discovery
8. ifconfig (Mint) yields something akin to:
Code:
eth0	   Link encap:Ethernet Hwaddr xx:xx:xx:xx:xx:xx
           inet6 addr:xxxx::xxxx:xxxx:xxxx:xxxx/64 Scope:Link
           UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
           RX packets:1749 errors:0 dropped:2 overruns:0 frame:0
           TX packets:5 errors:0 dropped:282 overruns:0 carrier:0
           collisions:0 txqueulen:1000
           RX bytes:113861 (113.8 KB) TX bytes:736 (736.0B)

   lo	   Link encap:Local Loopback
           inet addr:xxx.x.x.x Mask:xxx.x.x.x
           inet6 addr:  ::1/128 Scope:Host
           UP LOOPBACK RUNNING MTU:65536 Metric:1
           RX packets:41 errors:0 dropped:0 overruns:0 frame:0
           TX packets:41 errors:0 dropped:0 overruns:0 carrier:0
           collisions:0 txqueulen:0
           RX bytes:4209 (4.2 KB) TX bytes:4209 (4.2 KB)
9. I've tried multiple variations of settings so some of this changes depending. However, no combination of settings changes has yielded positive results.
10. I'm stuck in this Windows box and can't get out!

Last edited by Phin; 09-25-2015 at 10:33 AM.
 
Old 09-25-2015, 01:53 PM   #7
Phin
LQ Newbie
 
Registered: Sep 2015
Distribution: Linux Mint 17.3 Cinnamon
Posts: 10

Original Poster
Rep: Reputation: Disabled
Https://help.ubuntu.com/community/ADSLPPPoE suggests running
Code:
dpkg -s pppoeconf
. I then verified
Code:
Package:pppoeconf and Status: install ok installed
Running
Code:
sudopppoeconf
yields two scans, one for PPPoE Access Concentrator on eth0 which times out, then one in multi-modem mode. Failing, I get a windowed message saying,
Code:
NOT CONNECTED.   Sorry, I scanned 1 interface,  but the Access Concentrator of your provider did not respond.   Please check your network and modem cables.   Another reason for the scan failure may also be another running pppoe process which controls the modem. <ok>
I created a DSL connection and deleted the initial ether net connection. This achieves
Code:
Connection failure.   Connection activation failed.  (1) Creating object path'/org/freedesktop/NetworkManager/ActiveConnection/10' failed in libnm-glib.
 
Old 03-18-2016, 10:48 PM   #8
Phin
LQ Newbie
 
Registered: Sep 2015
Distribution: Linux Mint 17.3 Cinnamon
Posts: 10

Original Poster
Rep: Reputation: Disabled
Linux (Ubuntu) Realtek Card Networking Driver Resolution

It's taken some time, but I've finally gotten my issue resolved. After narrowing problems down to simply running:
Code:
sudo ifconfig eth0 "device IP address" netmask "IP address"
and
Code:
sudo route add default gw "IP adress"
my friend and I discovered that we could ping the local device, but still not the router or beyond. We used Windows to access the Realtek website (http://www.realtek.com/downloads/dow...etDown=false#2) to download the latest Linux driver. Making note of the file name and location in Windows, we were able to access the file in Windows from inside Linux and to unpack the tar ball. After updating the Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet card driver, networking began to work immediately.

Thank you to everyone for assistance. I'm happy to have found the answer to my problem; to begin experiencing Linux!
 
Old 03-18-2016, 11:06 PM   #9
Ztcoracat
LQ Guru
 
Registered: Dec 2011
Distribution: Slackware
Posts: 6,435
Blog Entries: 6

Rep: Reputation: Disabled
Quote:
Originally Posted by Phin View Post
It's taken some time, but I've finally gotten my issue resolved. After narrowing problems down to simply running:
Code:
sudo ifconfig eth0 "device IP address" netmask "IP address"
and
Code:
sudo route add default gw "IP adress"
my friend and I discovered that we could ping the local device, but still not the router or beyond. We used Windows to access the Realtek website (http://www.realtek.com/downloads/dow...etDown=false#2) to download the latest Linux driver. Making note of the file name and location in Windows, we were able to access the file in Windows from inside Linux and to unpack the tar ball. After updating the Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet card driver, networking began to work immediately.

Thank you to everyone for assistance. I'm happy to have found the answer to my problem; to begin experiencing Linux!

Glad to hear you solved the issue.

-::-Have a good weekend-::-
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
Hello, New, and DSL Connectivity Issue Phin LinuxQuestions.org Member Intro 3 09-22-2015 01:00 PM
DSL: Connectivity Issues lowlifeish Linux - Networking 1 03-28-2005 11:23 PM
DSL: Connectivity Issues lowlifeish Linux - Networking 1 03-28-2005 10:46 PM
Lost Connectivity DSL Static IP Red Hat 6.2 aimstr8 Linux - Networking 7 05-01-2002 03:09 PM


All times are GMT -5. The time now is 08:50 PM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration