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Old 09-19-2013, 03:33 AM   #1
gael33
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Question dpkg fatal error


Started to receive this error message and now downloads/updates will not install ...

Preconfiguring packages ...

dpkg: unrecoverable fatal error, aborting:

syntax error: unknown user 'clamav' in statoverride file

W: Waited for dpkg --assert-multi-arch but it wasn't there - dpkgGo (10: No child processes)

E: Sub-process /usr/bin/dpkg returned an error code (2)

A package failed to install. Trying to recover:
 
Old 09-19-2013, 04:25 AM   #2
jdkaye
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Maybe you want to disable your anti-virus program (no real need for it anyway when you're updating packages from normal repos) and try again.
jdk
 
Old 09-19-2013, 05:44 AM   #3
gael33
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Quote:
Originally Posted by jdkaye View Post
Maybe you want to disable your anti-virus program (no real need for it anyway when you're updating packages from normal repos) and try again.
jdk
The problem is is that when I uninstalled the program inadvertently and unknowingly, I left a Clamav footprint that has upset the dpkg and I don't know how to fix it. I need some help from others with more knowledge about these things than me as I am not technically minded at all. I tried sudo apt-get purge clamav but that didn't do anything. Any other suggestions?
 
Old 09-19-2013, 06:31 AM   #4
EDDY1
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Quote:
Originally Posted by gael33 View Post
The problem is is that when I uninstalled the program inadvertently and unknowingly, I left a Clamav footprint that has upset the dpkg and I don't know how to fix it. I need some help from others with more knowledge about these things than me as I am not technically minded at all. I tried sudo apt-get purge clamav but that didn't do anything. Any other suggestions?
Using Synaptic Package Manager you can completely remove package & config files.
 
Old 09-19-2013, 07:17 AM   #5
gael33
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Quote:
Originally Posted by EDDY1 View Post
Using Synaptic Package Manager you can completely remove package & config files.
Yep! tried that and still get the same error message ... I sense a clean install coming
 
Old 09-20-2013, 12:56 AM   #6
jdkaye
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The only thing that comes to mind is to execute the following two commands:
Code:
sudo updatedb
sudo locate -i clamav
And then systematically exterminate whatever shows up. If the problem persists you could run the 2nd command using "clam" rather than "clamav" to make sure you've got everything.
Good luck,
jdk
 
Old 09-24-2013, 10:56 AM   #7
gael33
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I marked it solved because there appears to be no easy answer to the problem, I therefore performed a backup, reinstalled Linux Mint OS. Reinstalled the backup and within a couple of hours the whole thing was as good as new with no stress. The key! Backup your work and personal data on a regular basis. It worked for me, it will work for you, just be vigilant.
 
  


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