I thought I was talking to Larker7 but I see you jumped in. I am far from a Linux/modem expert, but I'll give what I got.
I don't know SuSE, hell I don't know Red Hat/Mandrake either. But the latest version of each [8.0 & 9.0] have a "modem detect" feature that will tell you right off if your modem is Linux compatible. If it can't "find" the modem it's never going to connect.
Actually Mandrake will just above connect itself, I doubt that SuSE is this "user friendly".
Look at the tutorials at the top of the web page. I "think" they are under the "Library button". I can give you one "not very good" link to get you started.