I've nothing against asking but I think you have to do your side too.
If you want for someone to take your computer solve your problem then give it back to you you have to pay for that. If you are here seeking help I will be glad to help you as much as I can.
Hence here there is a easy dumbproof manual that you could have found searching google:
I suggest you to try, document yourself and then come back if you are getting troubles