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Old 04-20-2004, 05:53 PM   #1
Adrian Baker
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Conexant modem problem - please help!


Hi there

I have read many many forums on this topic. I'm very new to Linux and realise that this is a common problem, but never seem to find an answer.

Linux wont recognise my modem. It is a Conexant HSF V92 modem that I know is a winmodem. I went to Linuxant.com and downloaded their free driver for this modem and followed the instructions best as I can.

If I go to Hardware Properties, or whatever it is called in Linux
it now tells me that I have a Conexant HSF V92 modem and a driver is listed.
When I try to set up a network device though, Linux doesn't find my modem and sets up a 'Generic modem' as a device. I then can't activate the thing. It used to just activate (or so it said) but nothing happened...

I went to Linuxant support for help and sent the relevant "hsfconfig -dump" and got this reply:

........................................
Hi,

the drivers seem to be installed properly and the modules are loaded by
the
kernel.

Please try to manually enter "/dev/modem" or "/dev/ttySHSF0" for the modem
device in the Internet Configuration Wizard. The ICW does not
automatically
detect your modem because it does not verify if these devices exist (they
are not in the default list).

---
modem device: /dev/modem
baud rate: 115200
flow control: hardware (crtscts)

.......................

Well I tried that and with both /dev/modem or /dev/ttySHSF0 I got an activation error message - the latest is "failed to activate ppp0 with error 8" although I was getting error 2 for a while....

I heard that I should try kppp but when I downloaded it I got a long ...tar.tar file and don't know what to do with it!!

I read on here another person with problems and a member asked them to try two commands and list the results here.

I ran first
lspci -v

I printed the results and my modem is happily recognised as a device

I then ran
setserial -g /dev/ttyS*

and an unidentified piece of kit (ie my modem) is sitting in /dev/ttySHSF0


If anyone can help me, or point me in the right direction I would be SO happy (PS I don't want to buy a new modem!!!)

I am a knowledgeable PC chap.. but find myself back at the 'total novice level' now I'm with linux!


(The printer won't work either....!!)
 
Old 04-20-2004, 06:41 PM   #2
mrcheeks
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https://listman.redhat.com/archives/.../msg00721.html
 
Old 04-20-2004, 06:58 PM   #3
qwijibow
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i can help you.
the modem driver you are using now is limited at 14kbps... verry very slow !

i used to have redhat 9, and i downloaded the full speed driver from linuxant while it was still free.

if you are still using redhat 9 then download the rpm driver from
http://homepage.ntlworld.com/david.stones/hsf.html

if you are not using redhat 9 then download the source code, and compile the driver yourself.

easy or what ?

ohh, and use redhat-control-network to setup the connection.... (after the rpm is installed)
 
Old 04-21-2004, 01:50 PM   #4
Adrian Baker
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Thanks for the links and advice - and the free driver will be great.. BUT that isn't the problem. I have a working driver installed already, but can't get my network connection connected.

I have used redhat-control-network to setup the connection about 40 times so far, but it won't work.

Linuxant tell me my driver (admittedly the freebie slow one) is installed correctly, so I can't see how installing the faster one will solve my problem - speed, at this moment, is not the problem - getting a connection is!!

I've downloaded the new driver (using XP on dual boot) and will install it in a moment..... but will this help my ppp0 thingy work any better? We'll see.
 
Old 04-21-2004, 01:57 PM   #5
qwijibow
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Because a return error 8 means that the driver isnt loading.....
set your modem device as /dev/cdrom
and what error do you get.... 8 !

i used to get error code 8's
i bet if you try to modprobe the driver you get unresolved symbols ???

the dirver you are trying to use was probably compiled for an incompatable kernel version.

if you download the from the link i gave you, you will be getting a driver compiled specifically for redhat 9 ...

or if you download the source... you will be compiling the driver yourself....
eliminating any possible unresolved symbol errors.



as root use the command 'lsmod' and look for the following kernel modules

hsfbasic2 116524 2 (autoclean)
hsfserial 26388 1 (autoclean)
hsfengine 1126348 0 (autoclean) [hsfserial]
hsfosspec 35296 1 (autoclean) [hsfbasic2 hsfserial hsfengine]

anyway... the problem IS THE DRIVER.... you have the wrong one.

i bet if you have a look at dmesg you might even see the drivers modprobe errors.
 
Old 04-21-2004, 01:58 PM   #6
qwijibow
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ohh, and make sure you un-install the old driver before you try to replace it.
 
Old 04-21-2004, 02:10 PM   #7
Adrian Baker
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Ok thanks.

I'll try my best. This Linux stuff is very difficult at first for us newbies.. It is like trying to read a book in French or something.. some of the words are familiar but I haven't a clue on much of it!

I'm off to the PC shop tomorrow to buy a comprehensive book with commands and system architecture in.

Incidentally - where can I get a kppp program from - I've searched Google but get poor link after link...

Anyway - I'll do a little more research and then I'm off to play Linux again...
 
Old 04-21-2004, 03:52 PM   #8
Adrian Baker
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Well, it has now gone really pear shaped!

I used rpm to uninstall the Linuxant driver and tried the 'freebie' one. It seemed to install OK, but doesn't work any better than the other one (I did wonder...)

However, if I now go to settings-hardware profile, my modem is no longer listed!! Before it was seen there, with a recognised driver, now nothing.

I tried rpm -i uninstall on the package and then tried to reinstall the original Linuxant one.. but no matter what I do it won't install properly!
It seems to install, but why can't my PC find my modem as it used to...

I really don't want to give up, but am getting SO frustrated with it!!!

AAARRRGGGHH!!
 
Old 04-22-2004, 09:56 AM   #9
qwijibow
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as root run
'lspci -v'

and post the output here....
lets see if me and you are using the SAME modem, or a just a similar one.....

cos my modem worked fine with redhat 9.

the prolem is not that linux is difficult... its that
you are trying to use a modem made by a company that does not support linux.

the so called drivers seem to be nothing more than a clever hack...

you would be better off buying a "REAL" or "HARDWARE" modem.... 15$ i think they cost.

anyway, post the lscpi -v thing.... here is my modems pci output....




00:0d.0Communication controller: Rockwell International: Unknown device 2114 (rev 01)
Subsystem: CIS Technology Inc: Unknown device 2114
Flags: bus master, medium devsel, latency 64, IRQ 11
Memory at cffe0000 (32-bit, non-prefetchable) [size=64K]
I/O ports at d000 [size=8]
Capabilities: [40] Power Management version 2

make a note of the 00:0d.0

and compare it from the output os 'lspci -n'

which for me gives..00:0d.0 Class 0780: 127a:2114 (rev 01)

where the manufacturer ID is 127a
and the product ID = 2114

whats yours ???
 
Old 04-22-2004, 04:51 PM   #10
Adrian Baker
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Hi there - thanks for the help.

Here goes then, here's the first bit:

00:06.0 Communication controller: Conexant HSF 56k HSFi Modem (rev 01)
Subsystem: Zoom Telephonics Inc: Unknown device 8d88
Flags: bus master, medium devsel, latency 32, IRQ 10
Memory at dfff0000 (32-bit, non-prefetchable) [size=64K]
I/O ports at e800 [size=8]
Capabilities: [40] Power Management version 2

and the second bit:

[root@localhost root]# lspci -n
00:00.0 Class 0600: 1106:3189
00:01.0 Class 0604: 1106:b168
00:06.0 Class 0780: 14f1:2f00 (rev 01)
00:07.0 Class 0c00: 1106:3044 (rev 46)
00:08.0 Class 0401: 1102:0004 (rev 03)
00:08.1 Class 0980: 1102:7003 (rev 03)
00:08.2 Class 0c00: 1102:4001
00:10.0 Class 0c03: 1106:3038 (rev 80)
00:10.1 Class 0c03: 1106:3038 (rev 80)
00:10.2 Class 0c03: 1106:3038 (rev 80)
00:10.3 Class 0c03: 1106:3104 (rev 82)
00:11.0 Class 0601: 1106:3177
00:11.1 Class 0101: 1106:0571 (rev 06)
00:11.5 Class 0401: 1106:3059 (rev 50)
00:12.0 Class 0200: 1106:3065 (rev 74)
01:00.0 Class 0300: 1002:4966 (rev 01)
01:00.1 Class 0380: 1002:496e (rev 01)
[root@localhost root]#


It doesn't mean a lot to me!

I am determined to get this to work as I am impressed with Linux so far... and in trying to get it to work I'm going to learn lots about how Linux works!!
 
Old 04-22-2004, 08:15 PM   #11
qwijibow
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00:06.0 Communication controller: Conexant HSF 56k HSFi Modem (rev 01)

here is your problem....
the driver i posted is a HSF modem driver... you have an HSFi modem.

its like i told you.... you have the wrong driver...
sorry, as far as i know there are onlt HSF and HCF driver from linuxant.com

hey, you are remembering to execute "hsfconfig" after you install the drivers arnt you ??

.. anyway, there may still be hope yet.... on installing from source code,
there is an option to use a HSFi ini file with the modem, maybe that would work....

anyway....

INSTALL FROM SOURCE.. its your only hope.
 
Old 04-28-2004, 03:30 AM   #12
Adrian Baker
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I give up!


Well not totally..... I just bought a hardware modem. From what I can see, these winmodems are useless for Linux unless you are an experienced user.
Thanks for all the help though and hopefully next time I visit here I'll be surfing using Linux, not XP. Hopefully I'll get some time to sort it out this week..
Fingers crossed.....
 
Old 07-07-2004, 12:16 PM   #13
chheplo
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hi there!!
i have same problem with my
generic softk56 modem.
i have drivers with cds but they for old kernal.
i m using redhat 9.
i try n download rpm packegies for hsf modem but after staring proceese of installation that rpm terminated automatically.
i try that old "ins_all" "ins_all_os" scipts driver for old kernel but a error in that.
please help me .
my modem is generic softk56 speakerphone modem.
my personal email address is "chheplo@yahoo.com"

i m tring myy best to find solution but can't get.
plz help me for that.i not know more about linux .
so try to explain me that in easy language
 
Old 07-07-2004, 12:40 PM   #14
qwijibow
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need more info, what does lspci -v and lspci -n say about your modem ?
 
Old 07-30-2004, 12:42 PM   #15
medyk
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I have conexant HSF 56k modem and i need drivers for suse linux 9.0 with kernel 2.4.21.99(I think)
 
  


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