Hello, I'm pretty new to Linux in general so bear with me.
I'm the number 2 (out of 2) computer guy on staff, mainly programming not much network, and the sys admin is off today
Well, we recently got a new PDC and changed our print system to CUPS (from lpd) and I haven't really had a chance to get friendly with it. I know in ldp from time to time a user would have a print job get stuck and I could take care of that pretty easily. /var/spool/lpd, lprm -Pprinter printjob...simple. Now things are different I can see, and I have a bunch of users getting pretty sore that can't print to our POS Samsung laser printer. So I'm here asking, no, pleading for some help in this matter. Just how do I go about fixing this?? I tried to clear the job from the user in question's windows machine...but that didn't get me ver far, it gave me a "error executing command" error...odd.
So please, any help at all.