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Old 08-10-2005, 05:33 AM   #1
ivancauso
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Registered: Aug 2005
Location: Moscow
Distribution: Slackware 10.2
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Canon Scanner (USB) supported BUT not detected!!!


Hi! I have a Canon ScanLiDE 35, its a USB scanner. I have been trying to get it to work in my Mandriva 2005 but I don't understand what is the problem! The scanner is not detected automatically... If I go to the 'Configure Your Computer' menu, then 'Hardware', then 'Add Scanner Manually' I see my scanner listed. So I select the scanner, then I select 'Auto-detect available ports' the I click OK and I get the message: Your CanoScan LiDE 35 has been configured, Use Xsane or Kooka to scan images.... etc....
Ok, so it looks like it actually worked but then when I start Kooka, it just doesn't detect the scanner. If I try Xsane it says that no scanners were found. When I click on the help icon I get this essage:
no devices availible
possible reasons
1) There really is no device supported by SANE
2)Supported devices are busy
3)The permission for the device doesn't allow you to use it. Try as root...
4)The backend is not loaded by SANE (man sane-dll)
5)The backend is not configured correct (man sane-"backendname")
6)Possibly there is more than one SANE version installed.

Ok, I have no idea what is this backend thing. I tryed as root, It didn't work. If the scanner is listed it must be supported (some of the scanners listed have the note in brackets: NOT SUPPORTED, my does not!). I have tryed to google out the answer to this puzzle with no success! So... if anyone out there has a clue on what it may be the problem please, help!!!
Thanks!
 
Old 08-10-2005, 07:24 AM   #2
DJOtaku
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Registered: Oct 2004
Location: USA
Distribution: Fedora 25;CentOS 7; Kubuntu; Debian
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Unplug the scanner's USB cable. Go to a command prompt and plug the scanner back in (and make sure it's turned on) Type

dmesg

And put the information you think is related to the scanner into the forum and it may allow for better diagnostics.
 
Old 08-10-2005, 02:49 PM   #3
ivancauso
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Registered: Aug 2005
Location: Moscow
Distribution: Slackware 10.2
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Original Poster
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Hi! Thanks for helping!

Here is the information, relevant to the scanner, that I got by typing "dsmeg":

usb 2-1: new high speed USB device using ehci_hcd and address 4

I think this means it is connected properly... But for some reason no program recognises the connection...???
 
Old 08-10-2005, 03:05 PM   #4
rshaw
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Registered: Apr 2001
Location: Perry, Iowa
Distribution: Mepis , Debian
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FYI, front-ends (kooka, xsane, the Gimp,etc.), the app you use to manipulate the scanner and image. back ends, the actual model dependant file(s) that tell sane how to talk to the scanner.
 
Old 08-10-2005, 03:13 PM   #5
rshaw
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Registered: Apr 2001
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doesn't look good, they have good spec's on it but the backend is not done yet
http://www.sane-project.org/unsuppor...n-lide-50.html
 
Old 08-10-2005, 03:25 PM   #6
ivancauso
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Registered: Aug 2005
Location: Moscow
Distribution: Slackware 10.2
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I see! Thanks for the help anyway! I thought it was supported, as it was listed in Mandriva as being supported, but now I understand... What about the "TEST PROGRAM" they have in this link, which they say allows to scan at 600dpi? I downloaded de file but don't know how to install it. The scanner still doesn't work! I typed 'make', but there is no file 'make install'...

Last edited by ivancauso; 08-11-2005 at 03:03 AM.
 
  


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