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Old 12-19-2014, 03:48 PM   #1
peterdee
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Registered: Nov 2014
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canon printer mg5450 and mint 17.1


running mint 17.1 on Acer 9300 laptop and have on our network a canon MG5450. The printer has been recognised and installed; however, when asked to print it says "processing-please wait momentarily". That's as far as it gets, no printing, no print queue, nothing. Any ideas anyone?
 
Old 12-19-2014, 04:42 PM   #2
jdkaye
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You don't say what printer driver you're using. You can give this one a try if it's not what you have already.
jdk
 
Old 01-04-2015, 05:16 PM   #3
peterdee
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Hi jdkaye,
downloaded the canon drivers for printing and scanning. But what to do next? tried using some commands (that some one gave me) on a terminal, but that is not working;

peter@peter-Aspire-9300 ~ $ cd Downloads
peter@peter-Aspire-9300 ~/Downloads $ tar --zxvf cnijfilter-mg5400series-3.80-1-deb.tar.gz
tar: unrecognised option '--zxvf'
Try 'tar --help' or 'tar --usage' for more information.
peter@peter-Aspire-9300 ~/Downloads $

suggestions appreciated.

Cheers

Peter
 
Old 01-05-2015, 01:59 AM   #4
jdkaye
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Only one hyphen before the options (in fact you can leave out the hyphen altogether):
Code:
tar -zxvf *name of file*.tar.gz
Once you've untarred that file you'll probably need to run the following to install the package:
Code:
sudo dpkg -i *name of package*.deb
jdk

Last edited by jdkaye; 01-05-2015 at 02:01 AM.
 
Old 01-06-2015, 01:27 PM   #5
peterdee
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I hadn't noticed my typo, tried again and something appears to have happened, but still no printing! See below;

peter@peter-Aspire-9300 ~ $ cd Downloads
peter@peter-Aspire-9300 ~/Downloads $ tar -zxvf cnijfilter-mg5400series-3.80-1-deb.tar.gz
cnijfilter-mg5400series-3.80-1-deb/
cnijfilter-mg5400series-3.80-1-deb/packages/
cnijfilter-mg5400series-3.80-1-deb/packages/cnijfilter-mg5400series_3.80-1_amd64.deb
cnijfilter-mg5400series-3.80-1-deb/packages/cnijfilter-mg5400series_3.80-1_i386.deb
cnijfilter-mg5400series-3.80-1-deb/packages/cnijfilter-common_3.80-1_i386.deb
cnijfilter-mg5400series-3.80-1-deb/packages/cnijfilter-common_3.80-1_amd64.deb
cnijfilter-mg5400series-3.80-1-deb/resources/
cnijfilter-mg5400series-3.80-1-deb/resources/printer_zh_utf8.lc
cnijfilter-mg5400series-3.80-1-deb/resources/printer_ja_utf8.lc
cnijfilter-mg5400series-3.80-1-deb/resources/printer_fr_utf8.lc
cnijfilter-mg5400series-3.80-1-deb/install.sh
peter@peter-Aspire-9300 ~/Downloads $ cd cnijfilter-mg5400series-3.80-1-deb
peter@peter-Aspire-9300 ~/Downloads/cnijfilter-mg5400series-3.80-1-deb $ ./install.sh
[sudo] password for peter:
==================================================

Canon Inkjet Printer Driver
Version 3.80
Copyright CANON INC. 2001-2012
All Rights Reserved.

==================================================
Command executed = sudo dpkg -iG ./packages/cnijfilter-common_3.80-1_i386.deb
Selecting previously unselected package cnijfilter-common.
(Reading database ... 160669 files and directories currently installed.)
Preparing to unpack .../cnijfilter-common_3.80-1_i386.deb ...
Unpacking cnijfilter-common (3.80-1) ...
Setting up cnijfilter-common (3.80-1) ...
Processing triggers for libc-bin (2.19-0ubuntu6.4) ...
Command executed = sudo dpkg -iG ./packages/cnijfilter-mg5400series_3.80-1_i386.deb
Selecting previously unselected package cnijfilter-mg5400series.
(Reading database ... 160687 files and directories currently installed.)
Preparing to unpack .../cnijfilter-mg5400series_3.80-1_i386.deb ...
Unpacking cnijfilter-mg5400series (3.80-1) ...
dpkg: dependency problems prevent configuration of cnijfilter-mg5400series:
cnijfilter-mg5400series depends on libtiff4; however:
Package libtiff4 is not installed.

dpkg: error processing package cnijfilter-mg5400series (--install):
dependency problems - leaving unconfigured
Errors were encountered while processing:
cnijfilter-mg5400series
Command executed = sudo dpkg -P cnijfilter-mg5400series
(Reading database ... 160877 files and directories currently installed.)
Removing cnijfilter-mg5400series (3.80-1) ...
Purging configuration files for cnijfilter-mg5400series (3.80-1) ...
Processing triggers for libc-bin (2.19-0ubuntu6.4) ...
Command executed = sudo dpkg -P cnijfilter-common
(Reading database ... 160686 files and directories currently installed.)
Removing cnijfilter-common (3.80-1) ...
Purging configuration files for cnijfilter-common (3.80-1) ...
Processing triggers for libc-bin (2.19-0ubuntu6.4) ...
peter@peter-Aspire-9300 ~/Downloads/cnijfilter-mg5400series-3.80-1-deb $

the question is, has it installed? If it has, why no print?
 
Old 01-06-2015, 02:49 PM   #6
ferrari
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Pay attention to the error(s) reported. You need libtiff4
Code:
dpkg: dependency problems prevent configuration of cnijfilter-mg5400series:
cnijfilter-mg5400series depends on libtiff4; however:
Package libtiff4 is not installed.

dpkg: error processing package cnijfilter-mg5400series (--install):
dependency problems - leaving unconfigured
Errors were encountered while processing:
The following may be of help

http://forums.linuxmint.com/viewtopic.php?f=51&t=172255
 
Old 01-06-2015, 03:08 PM   #7
peterdee
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Yes, I actually read what was on the terminal and got and installed libtiff4. It now works! Thanks guys
 
Old 01-07-2015, 01:55 AM   #8
jdkaye
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As a service to others please mark this thread as [SOLVED]. You can use the Thread Tools menu located above your first post in this thread (see the attachment).
jdk
Attached Thumbnails
Click image for larger version

Name:	lq_threadtools.png
Views:	14
Size:	26.8 KB
ID:	17299  
 
Old 01-07-2015, 03:58 PM   #9
peterdee
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Not quite solved.Yes, I can print from my laptop. I have put in the scanning software "scangearmp", and I know it is in because the software manager tells me so, but have not yet found a scanning capability. Presumably, there should be some sort of Canon scanning control panel? Simple scan is also installed and that does not recognise the printer as a scanner.
 
Old 01-08-2015, 02:05 AM   #10
ferrari
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For Canon scanners using the proprietary drivers, you need to use the ScanGear MP utility. Launch it via a terminal
with
Code:
scangearmp
or with Gimp via File>Create>ScanGear MP

It is also possible to create a menu launcher as described here:
http://community.linuxmint.com/tutorial/view/1580
 
Old 01-08-2015, 11:55 AM   #11
peterdee
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I thought I had launched scangearmp via a terminal, but never mind the Gimp option is fine. Can now be marked solved! Thanks for all help.
 
  


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