Good evening, everyone. This is my first post on Linux Questions, and I hope that someone will be able (and willing!) to help a rank noob!
I'm trying to get a product called "Professional Sew-Ware" running on Ubuntu 10.04. The software is used to create embroidery designs.
The software appears to install without a problem, and even places an icon on the desktop. However, when I try to run the app, I get an error window that says "Error in cportio.sys driver".
Now, along with the software is a "PSW reader" device that is used to read / write the embroidery designs to an "SM"-type memory card (which is ultimately put into a Singer sewing machine). The device itself uses a serial interface. On the Windows machine that the software is currently running on, we use a USB-Serial converter.
I suspect that the "cportio.sys" error is caused by the software not being able to access the PSW device (as that what the Windows software does when it starts up).
The serial converter is a "Future Technology Devices International FT-232" adapter. Thinking that maybe the system did not recognize the device, I followed this
procedure to enable the adapter. With no luck, obviously.
Any assistance on this would be greatly welcomed, and I'll provide any additional information that might be needed.