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Old 01-10-2005, 10:39 PM   #1
jmm75093
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Can No Longer Print


Hello,

When I had Linux Mandrake 10.1 installed on my laptop, I installed the driver for my hp deskjet 845c and called it "MyPrinter."

Yesterday--I could print just fine--from Firefox, OpenOffice, etc.

Now--nothing. I've unplugged and replugged cable--the print console says its filling up with jobs--but nothing's printing...

Any Ideas?

Please Let Me Know If You Need Any More Information!


Thanks!!!
 
Old 01-10-2005, 10:41 PM   #2
tamoneya
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have you modified ANYTHING or done anything abnormal between when you were last able to print and when you discovered that you could not print.
 
Old 01-11-2005, 11:30 AM   #3
jmm75093
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...all I remember doing is loading Koffice...install seemed to go OK, and apps work just fine (except of course the printing)...
 
Old 01-11-2005, 01:37 PM   #4
jmm75093
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I have some new information which I think is relevant...

I thought I would just remove my printer and "recreate" it...

However, when I try and remove my current local printing resource, I receive the following error message:

"You are not authorized to access the requested resource."


I did a logout session /restart.


Same error message.
 
Old 01-11-2005, 03:00 PM   #5
tamoneya
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have you logged in as root when trying to remove and recreate it.
 
Old 01-11-2005, 04:03 PM   #6
jmm75093
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You're going to have to help me out here... I'm not doing anything but turning my laptop on and going straight into Mandrake--is there something else I should be doing?


Thanks!!!
 
Old 01-11-2005, 04:38 PM   #7
comprookie2000
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Type in a browser localhost:631 and then press administration and then
Code:
root
your-root-password
then you can remove and add your printer,it may be a little confusing so if you have any ? ask away.
 
Old 01-11-2005, 04:59 PM   #8
jmm75093
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THANKS for ALL the help--it really is most appreciated!

Unfortunately, when I key in what is my root username and password, the window requesting that information pops back up again.

I'm pretty sure my ID & password is correct--is there a way I can verify this? Or reset it if necessary?


I'll be waiting to hear back... :-)
 
Old 01-11-2005, 08:51 PM   #9
comprookie2000
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Your root username is the same as mine root.And your password is the password you set up for root not your username password.
 
Old 01-12-2005, 12:09 PM   #10
jmm75093
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Hi Cookie,

My friendly neighborhood Linux Expert stopped by and helped me out--I'm all set and I can print again.

THANKS for all your patience and help.


I think this thread can be closed--but once again, thanks to all who posted!



I'm sure I'll be back with more questions.... :-)



Regards,


jmm75093
 
Old 01-12-2005, 02:53 PM   #11
comprookie2000
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Just ask away,that is how I learned,right here on these forums,have fun.
 
  


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