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Old 10-20-2004, 02:22 AM   #1
neelank
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Registered: Oct 2004
Location: Oman
Distribution: dont know
Posts: 5

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Post Can't connect to the Internet thru SuSE


Hi I'm totally new to Linux, have just been thinking to migrate from windows for quite sometime now, and at last I have just installed SuSE personal 9.1 and wowwwwww, what aa os including all you need, especially the YaST. I'm quite impressed with it, just a small problem is that I can't connect to the Internet. After installing it has configured almost everything except the Modem. I'm using a HSP56 MR modem while the one detected and installed shows Intel something. The Kinternet log showed

SuSe Meta PPPd (smppd-ifcfg) Verison 1.16 on linux
Status is: disconnected
Trying to connect to SMPPPd
Connect to SMPPPd
Status is: disconnected
Status is: Connecting
Status is: Disconnected
PPPd[0] died pppd: options error (exit code 2)
[/code]

Can someone please help, Remember That I'm a dumb Linux user just 3 days old......
 
Old 10-20-2004, 02:40 PM   #2
Mara
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Moved: This thread is more suitable in Linux-Newbie and has been moved accordingly to help your thread/question get the exposure it deserves. Member Intro is a good place to say 'Hello', but questions should be posted to other foras

Are you sure you have a driver for your modem? Drivers for most hardware areincluded, but modems are different (especially software modems). Is it external or internal? If it's internal open a terminal (konsole, xterm etc) and run
cat /proc/pci
You'll get a list of all your PCI hardware. Search for an entry that may be your modem and copy it here. An entry begins with 'Bus ..' and ends before next 'Bus..'.
That information would help finding the right driver (or deciding that the correct driver is already in your system and there must be another reason of the problem).
 
Old 10-20-2004, 07:00 PM   #3
ksgill
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Registered: Apr 2003
Location: Toronto, Canada
Distribution: Ubuntu Jaunty (9.04)
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go http://www.linmodems.org download and run the script available on that site to find out what modem chipset you have. It will tell you the chipset and the driver that you should install to get it working. The website also has drivers for various modems. Good luck
 
Old 10-22-2004, 03:32 PM   #4
neelank
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Registered: Oct 2004
Location: Oman
Distribution: dont know
Posts: 5

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Post Thanx Mara but :(

Thank you Mara for your quick response, now my problem is as it was, i tried to run
cat /proc/pci... but my proc dir. does not contain anything like pci.
Next here are the details of my modem:
HSP56 MR (SIS), Internal (AMR) Modem.
Now can you please help me as I very much want to start off with SuSE. Except for the modem everything is running very smooothly. When I open the configuration with YaST, it says it has detected and configured an Intel Modem. I am a to all this so please excuse my dumb questions, the problem is the place where I live, I cant find anyone who can come and fix this problem for me.

Once again Thanx Mara.


Are you sure you have a driver for your modem? Drivers for most hardware areincluded, but modems are different (especially software modems). Is it external or internal? If it's internal open a terminal (konsole, xterm etc) and run
cat /proc/pci
You'll get a list of all your PCI hardware. Search for an entry that may be your modem and copy it here. An entry begins with 'Bus ..' and ends before next 'Bus..'.
That information would help finding the right driver (or deciding that the correct driver is already in your system and there must be another reason of the problem).
 
Old 10-22-2004, 03:33 PM   #5
neelank
LQ Newbie
 
Registered: Oct 2004
Location: Oman
Distribution: dont know
Posts: 5

Original Poster
Rep: Reputation: 0
Thank you Mara for your quick response, now my problem is as it was, i tried to run
cat /proc/pci... but my proc dir. does not contain anything like pci.
Next here are the details of my modem:
HSP56 MR (SIS), Internal (AMR) Modem.
Now can you please help me as I very much want to start off with SuSE. Except for the modem everything is running very smooothly. When I open the configuration with YaST, it says it has detected and configured an Intel Modem. I am a to all this so please excuse my dumb questions, the problem is the place where I live, I cant find anyone who can come and fix this problem for me.

Once again Thanx Mara.
 
Old 10-22-2004, 04:37 PM   #6
Mara
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It looks it was already asked here: http://www.linuxquestions.org/questi...threadid=57415 (this thread looks like a good reference).
in short, the driver is here: http://linmodems.technion.ac.il/pcte...x/welcome.html
 
Old 10-23-2004, 02:34 PM   #7
neelank
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Registered: Oct 2004
Location: Oman
Distribution: dont know
Posts: 5

Original Poster
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Here's the result of scanModem...

UPDATE=2004_Oct_10
ONLY use scanModem downloaded as: http://linmodems.technion.ac.il/packages/scanModem.gz
./scanModem should ONLY be run within a Linux/UNIX partition.
If within a MicroSoft/DOS partition, abort with Ctrl-C now !!!
Copy scanModem.gz to your Linux partition and restart.
./scanModem: line 1: gcc: command not found
Providing detail for device at PCI_bus 0000:00:02.6
with vendor-ID:device-ID
----:----
Class 0703: 1039:7013
Modem: Silicon Integrated Systems [SiS] Intel 537 [56k W
inmodem]
(rev a0) (prog-if 00 [Generic])
SubSystem 1039:7013
Silicon Integrated Systems [SiS] Intel 537 [56k Winmodem]
Flags: medium devsel, IRQ 10
I/O ports at d400
I/O ports at d000 [size=128]
Due to a PCI ID database error, the Intel 537 designation is commonly incorrect.
The soft modem Subsystem operates under a controller
1039:7013 SIS 630
capable of supporting under Linux AT LEAST
modem Subsystem chips from manufacturers:
Pctel
AgereSystems
Intel
Smartlink
From prior reports, the codec of the Subsystem is: SIL21
The Subsystem has the PCtel codec
Please browse the folder Modem/ containing the following files:
1stRead.txt General.txt Rational.txt Testing.txt
DriverCompiling.txt ModemData.txt SoftModem.txt
******************************************
Now I downloaded the suggested driver and tried to install.... and here's the report......

NeelankPersonal:/home/neelank/pctel-0.9.7-9 # ./setup
./configure: line 221: make: command not found
checking for running kernel version...** error
your kernel version is: 2.6.4
this package supports only 2.4.x kernels.
**
compilation error
please read the FAQ about reporting compilation problems
and report this problem.
I tried to check the version.......
NeelankPersonal:/home/neelank/pctel-0.9.7-9 # uname -r
2.6.4-52-default
*************************
After this I tried to install another driver........

NeelankPersonal:/home/neelank/pctel-0.9.7-9 #


NeelankPersonal:/home/neelank/pctel-0.9.6 # ./configure
configure: loading cache /dev/null
./configure: line 1: ./configure:: No such file or directory
checking for a BSD-compatible install... /usr/bin/install -c
checking whether build environment is sane... yes
checking for gawk... gawk
checking whether make sets ${MAKE}... no
You should specify a target HAL.
Use './configure --with-hal=list' to see the HALs list.
NeelankPersonal:/home/neelank/pctel-0.9.6 #
*************************
Now what do you suggest? I want to get rid of this problem....
 
Old 10-24-2004, 09:37 AM   #8
Mara
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Registered: Feb 2002
Location: Grenoble
Distribution: Debian
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There are two problems. FIrst, you don't have gcc nad make installed. Don't know how you installed your system, but they should be on your installation cd or on the mirror you have downloaded it from.
The second problem is that you have kernel from 2.6 series and the driver works with 2.4. Experimental version that should work for you is here: http://geocities.yahoo.com.br/ricardowongbr/pctel/
 
  


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