LinuxQuestions.org
LinuxAnswers - the LQ Linux tutorial section.
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie
User Name
Password
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!

Notices

Reply
 
Search this Thread
Old 11-30-2006, 04:53 AM   #1
Gnewb
LQ Newbie
 
Registered: Nov 2006
Posts: 4

Rep: Reputation: 0
Can't access https sites in Firefox, fresh Ubuntu 6.10 install


Hello, I have only just made the switch to Linux and have just installed Ubuntu 6.10 Edgy Eft Desktop on a new 120GB HDD. Problem is whenever I try to log into my internet banking site or various email accounts using Firefox (or any https site for that matter), I keep getting the "Firefox could not establish a connection to the server" message. I have read around bits & pieces and googled but I can't seem to be able to find an answer.

I have seen some things about https accessing certain ports in my modem, e.g port 80 for http and port 443 for https. I am running a Netcomm NB5 ADSL2+ compatible modem and all sites work fine on Windows. I have no idea what to do. My priority is getting this fixed first then I will be happy.

Please bear in mind I am a complete and utter nuffy with Linux and command line so go easy :|
Thanks in advance.
 
Old 11-30-2006, 10:11 AM   #2
pixellany
LQ Veteran
 
Registered: Nov 2005
Location: Annapolis, MD
Distribution: Arch/XFCE
Posts: 17,802

Rep: Reputation: 728Reputation: 728Reputation: 728Reputation: 728Reputation: 728Reputation: 728Reputation: 728
You might try looking in Preferences-->Advanced-->Security to be sure that SSL, TLS, etc are enabled.
I've never seen this issue--and I can't find anything else in FF preferences that seems relevant.
 
Old 12-01-2006, 04:47 AM   #3
Gnewb
LQ Newbie
 
Registered: Nov 2006
Posts: 4

Original Poster
Rep: Reputation: 0
Yeh tried that still no luck... should I try to uninstall and reinstall firefox? How would I do this?
 
Old 12-01-2006, 10:36 AM   #4
pixellany
LQ Veteran
 
Registered: Nov 2005
Location: Annapolis, MD
Distribution: Arch/XFCE
Posts: 17,802

Rep: Reputation: 728Reputation: 728Reputation: 728Reputation: 728Reputation: 728Reputation: 728Reputation: 728
Try installing (or using) a different browser--Evolution, Opera, etc.--to see if that works.

I'm assuming that you are using the FF that comes with Ubuntu. You can remove and re-install it with the package manager (Synaptic or Adept)

You can also install FF directly (eg in /opt) without removing the exisiting install.
 
Old 12-01-2006, 02:51 PM   #5
J.W.
LQ Veteran
 
Registered: Mar 2003
Location: Milwaukee, WI
Distribution: Mint
Posts: 6,642

Rep: Reputation: 69
Not to ask a stupid question, but are you actually specifying "https" in the URL? Sometimes if you just use "http" to go to a secure site it won't work
 
Old 12-03-2006, 02:23 AM   #6
Gnewb
LQ Newbie
 
Registered: Nov 2006
Posts: 4

Original Poster
Rep: Reputation: 0
Not a stupid question JW, if there's anybody asking the stupid questions right now that would be me! I don't actually specify anything in address bar, it's just whenever I try to connect to a secure server (e.g web-based email, my internet banking website etc) I have no luck. I have set up email client using Thunderbird but it doesn't connect, and neither does Gaim messenger. This may shed more light on the problem, sorry for not mentioning it before

Thanks for the info btw pixellany. Preferences are set up as advised, still no luck.

I'm thinking that maybe the Ubuntu install, by default, is blocking a port in my modem? I'm running XP on my other HDD and no problems accessing email, messenger and https sites there, so I know it's not my modem...

Thanks again.
 
Old 12-03-2006, 06:31 AM   #7
pixellany
LQ Veteran
 
Registered: Nov 2005
Location: Annapolis, MD
Distribution: Arch/XFCE
Posts: 17,802

Rep: Reputation: 728Reputation: 728Reputation: 728Reputation: 728Reputation: 728Reputation: 728Reputation: 728
Hmmmmm--how do you connect to a site without specifying something in the address bar?? (Clicking on a link is the same thing)

I am puzzled how connecting to e-mail server is relevant. Try pinging the various servers. To ping by url name, leave off all the http:// stuff---eg: ping www.google.com or ping mail.ispname.net

I did not think that modems had ports which could be blocked--I thought that ports were associated with the TCP/IP protocols
 
Old 12-03-2006, 08:02 AM   #8
jollyjoice
Member
 
Registered: Aug 2003
Location: UK
Distribution: Gentoo 64
Posts: 383

Rep: Reputation: 30
My guess would be that windows us using UPNP to open the ports it needs in the router, but ubuntu isn't. Not sure how you'd get around this though, other than specifying the modem to keep the open.
 
Old 12-03-2006, 08:25 AM   #9
pixellany
LQ Veteran
 
Registered: Nov 2005
Location: Annapolis, MD
Distribution: Arch/XFCE
Posts: 17,802

Rep: Reputation: 728Reputation: 728Reputation: 728Reputation: 728Reputation: 728Reputation: 728Reputation: 728
Router??--what router? OP just said modem...
 
Old 12-03-2006, 12:54 PM   #10
J.W.
LQ Veteran
 
Registered: Mar 2003
Location: Milwaukee, WI
Distribution: Mint
Posts: 6,642

Rep: Reputation: 69
Apart from https, you *can* access regular http sites, correct?

If so, then I'm baffled. Pixellany's suggestion about checking the security settings is excellent, but if that doesn't have an effect I'm not sure what else to suggest. If not, and you can't get to any sites at all in Firefox, then I'd guess it's something simple like DHCP isn't running.

Overall, if the access problem is strictly limited to https sites, unfortunately I wouldn't have any other suggestions.
 
Old 12-05-2006, 09:07 PM   #11
Gnewb
LQ Newbie
 
Registered: Nov 2006
Posts: 4

Original Poster
Rep: Reputation: 0
Thanks all for your informative responses, a friend got me onto Swiftfox and I can now access https sites. I will now try and sort out my Gaim and Thunderbird issues.

Thanks again!
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Client cannot open few https://.. sites i.e. secure sites rajeshghy Linux - General 1 11-02-2006 06:30 AM
Using kernel-headers in fresh Ubuntu install josno Ubuntu 3 09-21-2006 08:23 AM
Firefox cannot load https sites. Lambda_Core Linux - Software 3 08-27-2006 05:24 PM
Firefox can't access https anymore bluesmanu Linux - Desktop 3 08-27-2006 05:07 PM
Unable to access internet sites without keepalive ping running (wired card, Ubuntu 5) rebthor Linux - Networking 2 05-18-2006 12:58 PM


All times are GMT -5. The time now is 04:08 PM.

Main Menu
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
identi.ca: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration