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-   -   Brother MFC-J5910DW/scanner (https://www.linuxquestions.org/questions/linux-newbie-8/brother-mfc-j5910dw-scanner-4175507393/)

Joep72 06-08-2014 05:12 AM

Brother MFC-J5910DW/scanner
 
As I am new in the Linux-community please accept my limmited knowlegde. This is my question: I bought the all-in-one a few weeks ago. The installation wasn't a disaster, but it took me some time. I am so far that the printer works. But the scanner doesn't I installed all the scanner drivers Shown on the Brothersupportsite. I checked if they were propperly installed with Synaptic Packagemanager and as far as I can see, that was the case. The scannerprogram says: No scanners found; so does the Xsaneprogram. The Brother all-in-one gives me the advice to control the cabel. Assumably the machine thinks a cabel is needed. I dont understand that, whereas the printer works quite well on wifi. You'll understand that I can use help!

Joep.

jdkaye 06-08-2014 05:41 AM

Did you follow the directions that are found here? You're using CUPS and have installed the ppd file, correct?
jdk

Joep72 06-08-2014 06:18 AM

Hi, Thanks for yout swift reaction. I found installation-instructions that were different from those on the site you gave the link for. The best thing to do is to install the driver all over again, I guess. I'll let you know the result as soon as I have done that.


Joep.

jdkaye 06-08-2014 06:24 AM

Ok. Be sure to let us know how you made out.
jdk

Joep72 06-08-2014 06:30 AM

MFC-J5910/DW/scanner
 
First of all I am trying to find out what the cause is that the link you gave me, shows different instruction. Could it be that as I am got them from another -European- site?

Joep.

jdkaye 06-08-2014 10:48 AM

Quote:

Originally Posted by Joep72 (Post 5184487)
First of all I am trying to find out what the cause is that the link you gave me, shows different instruction. Could it be that as I am got them from another -European- site?

Joep.

The link I sent you was from Brother's own support site. It would help if you posted the link you used for the other instructions. That way someone might be able to answer your question.
jdk

Joep72 06-08-2014 01:00 PM

Hello,

This is the link:

http://support.brother.com/g/b/downl...ng=4&type3=565

EDDY1 06-08-2014 01:11 PM

That's the download page & yes there are different ways to install software.
What OS are you using, is it debian based? Because ubuntu & debian use dpkg.

Joep72 06-08-2014 02:09 PM

I am using Linux Mint 16 (Petra);debian.

I made a mess of it. I just now lost the printer. My next step is to uninstall all the printer/scanner driverfiles and start all over again. I did install all the printer- and scannerfiles listed on the Brother downloadsite. I don't think that was a good thing to do. This time I'll do it the other way around and install as few files as possible starting with the printerdriver: cupswrapperfile. As far as I can see it will do no harm if I install all of the three scannerdriver files, but still I'll do the same thing here.

EDDY1 06-08-2014 08:36 PM

cupswrapperfile is more difficult than cdealing with a ppd file

Joep72 06-09-2014 12:07 AM

Looked for that file, Eddy, but couldn't find it. But it won be necessary. Both printer and scanner work now. I followed the exact procedure, starting with this link http://support.brother.com/g/b/produ...mfcj5910dw_all

I clicked on Downloads, then on Linux, then on deb and on Search. A list of files followed. As I don't use the fax and have no need for the source code, I downloaded only the driver installer tool, 2 printer driver files en 3 scanner driver 32bit files.

I started the installation with the Driver Install tool. All the files I downloaded, were in the map Downloads. The instructions that Brother gave, gave me some problems. I had to go there, buth the commandline cd /home/joep/Downloads wouldn't work. I had to try a dozen times before it succeeded. In the next two commandlines you have to leave 'Command:' out; the way it is written is confusing. Don't forget to change the asterisks/hypfen in numbers; in my case 2.0.0.-1. In the second commandline I had to change 'Brother machine name' in 'MFC-J5910DW'; so only the modelnumber is needed.

The installation of the drivers is all done by the installer tool. A few times I had to make a choice: y/n. And as I am a network user I had to fill in the IP number/adress of the printer: something like 333.333.1.1 When I had to do that the first time I first had to make a choice out of a list of 12. I my case it was 11: Specify IP adress.

As a result of all this printer and scanner are working. I learned that you have to work in a very precise way with Linux; everything has to be in the right place and the commandlines must be very accurate.

Still I have one problem. Since the installation is finished I wanted to close the Terminal. In doing so a popup showed up advising me not to close because there is still an active proces running. So I didn't close the Terminal. Eight hours later the situation is still the same. Do one of you guy have a solution for this problem?


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