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Old 04-14-2008, 07:45 PM   #1
br8080
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blank screen


i just installed the retail live dvd opensuse 10.3 on my single 400gb hard drive. the drive had xp installed prior to my installing open suse.

the open suse installation seemed to go well.....until it came time to finish and reboot.

when rebooted, a green open suse screen appeared with the options of which os to boot, i selected open suse 10.3, the next screen was also green and had a progress bar along with open suse on the lower right side. the progress bar began to move, then the green screen when blank and stayed blank. no curser, no nothing.

i decided to turn off my computer, but the on off switch wouldn't work. i unplugged it. and then turned it back on and tried the process again....the same results...

any suggestion about how to get the open suse 10.3 to complete its booting would be greatly appreciated.

thanks in advance!

bruce
 
Old 04-15-2008, 03:42 AM   #2
hans51
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you did NOT mention details on your hardware - graphic card wise
I had a ssmr problem about a year ago with an earlier version of SuSE - but independent of SuSE - the cause was an ATI graphic driver that had configuration options for 2 simultaneous monitors and for some reason was displaying on NON-existing 2nd monitor by default.

I had to solve the problem by manually edit in rescue mode the xorg.conf file to display by default on first monitor.

how could you possibly find out if the problem is similar ?

BOOT your linux and if the screen remains blank - look at your hard drive activities. it HDD continues to be accessed a minute or longer after screen goes blank - then the boot process might continue but the display is OFF your existing monitor.

besides that I would have no further idea about a problem cause. I still have suse 10.2 on my laptop and have installed 10.3 only once on another laptop without any problems as all.
 
Old 04-15-2008, 06:57 PM   #3
br8080
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thanks Hans for the information great idea......i will check the card settings.

do you have xp or other windows os also installed on the same hard drive as your linux, obviously in a different partition?

bruce
 
Old 04-15-2008, 08:11 PM   #4
hans51
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on my primary laptop ( acer ferrari 5000 ) I have suse 10.2 only on my old (backup) laptop (ferrari 4000) I still have XP installed.as dual boot on another partition. that F4000 was the one I used to have the problem with blank screen in the earliest installation version.
the problem disappeared completely about a year ago after a ATI driver update.
 
Old 04-15-2008, 09:03 PM   #5
gkinal
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Try a Live Boot linux and see what graphics setting it chooses

There are a number of Live Boot CDs, perhaps the best known is Ubuntu. If you can boot from that, the configuration utility will give you one of more choices for the graphics card.

A Live Boot CD will also let you examine the configuration files that SuSE has chosen.

I realise this is not exactly Newbie-grade advice, but at least if you can boot from any Linux CD it should indicate that the hardware configuration is supportable. There may then be ways to re-install any other distribution but making manual choices (I recall SuSE had a good manual procedure for problem situations).

GK
 
Old 04-16-2008, 11:23 AM   #6
br8080
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thanks GK for the suggestion.

the retail suse10.3 dvd i have i think is a live boot cd...however, it doesn't have a configuration utility that i've discovered so far. i will look into using a different live cd and see what happens.

bruce
 
  


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