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Old 12-06-2009, 10:26 PM   #1
kevinfishburne
LQ Newbie
 
Registered: Jun 2007
Posts: 22

Rep: Reputation: 16
Addressing public comments on after-sale support


The following comments were posted regarding a user's experience with their Ubuntu Linux desktop PC:

https://lists.ubuntu.com/archives/ub...ay/145072.html

http://www.linuxquestions.org/questi...d-help-692261/

The customer who posted those messages was helped as much as possible, even in going so far as to replace the customer's PC. The problems were, as you may guess, unsolvable. We consider this a failure, although we perform no customer screening. We hope the customer in question has his PC under control and is satisfied with his level of security.

Last edited by Tinkster; 12-07-2009 at 02:19 PM.
 
Old 12-06-2009, 11:53 PM   #2
pixellany
LQ Veteran
 
Registered: Nov 2005
Location: Annapolis, MD
Distribution: Arch/XFCE
Posts: 17,802

Rep: Reputation: 738Reputation: 738Reputation: 738Reputation: 738Reputation: 738Reputation: 738Reputation: 738
Ummm---Of the 2 threads you linked, the most recent is almost a year old. I fail to see the point of your post.

Closing this---dead story

Last edited by pixellany; 12-07-2009 at 09:18 AM.
 
  


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