LinuxQuestions.org
View the Most Wanted LQ Wiki articles.
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Networking
User Name
Password
Linux - Networking This forum is for any issue related to networks or networking.
Routing, network cards, OSI, etc. Anything is fair game.

Notices

Reply
 
Search this Thread
Old 01-19-2007, 04:58 AM   #1
linuxhippy
Senior Member
 
Registered: Sep 2004
Location: Philadelphia, PA
Distribution: Xubuntu, Mythbuntu, Lubuntu, Picuntu
Posts: 1,185

Rep: Reputation: 47
Linux Firefox & Citibank website


This is strange. I've used Firefox on Linux for years and never had problems till now. I use Firefox 2.0 and it browses fine till I try to log onto my Citibank account...then it takes forever and I see my DSL's router light go off and reset my internet connection. When I go to the same page in Firefox for WinXP (I dual boot plus one) it logs onto the page and my account real quick with no problems that causes my router to reset.

Recently I realized that Citibank has a new website that obviously is not Linux friendly anymore. I want to log onto my bank accounts in Linux...how?

Also, I've tried the same website with Ubuntu and again with Fedora Core...both using Firefox 2.0.

Last edited by linuxhippy; 01-19-2007 at 05:07 AM.
 
Old 01-19-2007, 07:43 AM   #2
w3bd3vil
Senior Member
 
Registered: Jun 2006
Location: Hyderabad, India
Distribution: Fedora
Posts: 1,189

Rep: Reputation: 49
use wine and firefox.
 
Old 01-19-2007, 08:03 AM   #3
mikieboy
Member
 
Registered: Apr 2004
Location: Warrington, Cheshire, UK
Distribution: Linux Mint 12 LXDE
Posts: 555

Rep: Reputation: 33
You could try a different browser. I have had problems with Firefox on this (LQ) site whereby the various buttons would fail to appear. Using Epiphany gives me no problems at all.
 
Old 03-15-2007, 05:43 PM   #4
wpennington
Member
 
Registered: Oct 2002
Location: San Diego, CA
Distribution: Mandriva Corporate Desktop
Posts: 51

Rep: Reputation: 15
With Mandriva & Firefox. I cannot access the Citicards, or the Accountonline.com pages. In Mandriva & Firefox, I cannot get the initial login screen for Citibank to appear.

With Mandriva & Konqueror, I changed the settings within Konqueror, to make it easier.
Settings-> Configure Konqueror-> Browser Identification-> Site Specific Identification-> click New. Add Accountonline.com, and citicards.com, and identify these as MS Windows and IE browser.

Following those changes, my account with citicards allows me to generate one-time card numbers using the on-line interface.
 
Old 03-15-2007, 06:13 PM   #5
XavierP
Moderator
 
Registered: Nov 2002
Location: Kent, England
Distribution: Lubuntu
Posts: 19,174
Blog Entries: 4

Rep: Reputation: 428Reputation: 428Reputation: 428Reputation: 428Reputation: 428
According to the site - https://web.da-us.citibank.com/cgi-b...&BS_Id=WAlerts - Firefox is fine. Although, Iceweasel is apparently not supported!
 
Old 03-15-2007, 06:40 PM   #6
wpennington
Member
 
Registered: Oct 2002
Location: San Diego, CA
Distribution: Mandriva Corporate Desktop
Posts: 51

Rep: Reputation: 15
As noted in the Citibank web page, Firefox on Windows is supported.

I believe that the LinuxQuestions.org forum is trying to address Linux specific questions. On the web page you listed, there is no supported Linux platform. If you call Citibank, Citibank will tell you that Linux is not a supported platform.

Citibank uses DirectX and ActiveX, which are Microsoft specific technologies, to manage their web site, making it difficult for Linux users to access the web site, since there is little or no DirectX or ActiveX support for Linux.

Firefox on Mandriva did not work for me. Konqueror on Mandriva did work for me. From the posts above, it appears that other users may have similarly had problems with accessing the pages using Firefox on Linux.

Last edited by wpennington; 03-28-2007 at 01:47 AM.
 
Old 03-25-2007, 04:08 AM   #7
Kirmonkey
Member
 
Registered: Jan 2004
Location: UK
Distribution: Debian
Posts: 194

Rep: Reputation: 30
Hi,

My understanding is that the bank websites are not Operating System specific but browser specific. Here in the UK my bank is Natwest. Firefox support was fine until FF 2 came out and Iceweasel too are now both unsupported. I got a copy of FF 1.5 series from the mozilla site, unzipped it in my home directory and use that for my banking needs, works fine.

Regards
 
Old 03-25-2007, 06:55 AM   #8
linuxhippy
Senior Member
 
Registered: Sep 2004
Location: Philadelphia, PA
Distribution: Xubuntu, Mythbuntu, Lubuntu, Picuntu
Posts: 1,185

Original Poster
Rep: Reputation: 47
Well the WINE idea worked well till I did a Win update a couple months ago. Now I get errors in FC6 with WINE. Maybe it's a setting in FC6, but Opera and Firefox won't work with CitiBank in FC6. It works well with Firefox in Win...that's what I do.
 
Old 04-11-2007, 01:16 PM   #9
freejonah
LQ Newbie
 
Registered: Apr 2007
Location: venice, ca
Posts: 1

Rep: Reputation: Disabled
Question Citibank website

Running firefox on Debian, I noticed that I could no longer access the citibank website after their redesign. I called tech support and the woman on the line told me that Firefox itself was not supported. I asked her if she knew that Firefox was one of the most commonly used browsers used today and she sighed "Yes. I know. Sorry". From what I've read above it seems that Firefox on windows works fine. The questions is, was this an intentional block out by Microsoft? If so, that's pretty inconvenient.

Does anyone know if this situation is being worked on by any Linux developer types? I would love to be back in business.
 
Old 04-11-2007, 01:29 PM   #10
Kirmonkey
Member
 
Registered: Jan 2004
Location: UK
Distribution: Debian
Posts: 194

Rep: Reputation: 30
I can't see Microsoft having control over the IT policies that Citibank operate. It isn't down to Linux developers to modify Firefox but Citibank to enable their system to be compatible with firefox. The reason it works under Windows may be due to different version numbers, see my earlier post about Firefox 1.5 Vs Firefox 2.0

Us, as the customers, have a say, I kept my account that is not accessible with ff 2.0 but do my daily banking and purchases etc. with a bank where it works. When my bank ask my why my account activity has dropped off I will tell them...

The new account also has no charges for cash withdrawals abroad, so a better deal too.
 
Old 04-11-2007, 01:45 PM   #11
pixellany
LQ Veteran
 
Registered: Nov 2005
Location: Annapolis, MD
Distribution: Arch/XFCE
Posts: 17,802

Rep: Reputation: 728Reputation: 728Reputation: 728Reputation: 728Reputation: 728Reputation: 728Reputation: 728
This may be anticlimactic, but...

I have a fairly high success rate in contacting web sites when they do not work with Firefox + Linux. There is nothing to lose by calling or writing Citibank.

Bank of America on-line banking works flawlessly with all flavors of FF + Linux
 
Old 06-25-2007, 07:54 PM   #12
wetbird
LQ Newbie
 
Registered: Dec 2006
Location: smalltown Vermont
Distribution: Ubuntu 6.06
Posts: 3

Rep: Reputation: 0
My Credit Union just quit supporting "Unix"

I've been banking at a small Vermont credit union for years, and although I had trouble with Linux earlier, things had settled down and using Ubuntu Dapper Drake and Firefox 2.0.0.4 worked fine (making sure I let NoScript allow the site to run JavaScript or whatever) until today. After the login page I'm now presented with a window that shows allowable programs and there in bright red is "my" problem. They say I have a UNIX OS and they suggest Windows!
Aargh!

I'm not technically savvy enough to run Firefox under Wine (yet) but am willing to be pointed in the right direction.

Alternatively, can anyone recommend an online bank that caters to Other Than Microsoft systems? Thanks.
(I'm new here and if I've sinned by starting a new thread, I apologize.)

Update, Aug 2007: Mysteriously, now Firefox and Ubuntu work fine at said Credit Union... (so um, never mind...)

Last edited by wetbird; 08-01-2007 at 05:21 PM.
 
Old 10-01-2007, 06:58 AM   #13
jeremiahdjohnson
LQ Newbie
 
Registered: Feb 2006
Posts: 1

Rep: Reputation: 0
Galeon on citicards.com

I too experienced the frustration of trying to use IceWeasel on citicards.com. Galeon, however, works (well enough anyway). I'll be voicing my disappointment to Citibank.
 
Old 01-08-2008, 03:11 PM   #14
janusm
LQ Newbie
 
Registered: Jan 2008
Posts: 3

Rep: Reputation: 0
Smile Linus and Citibank

Quote:
Originally Posted by linuxhippy View Post
This is strange. I've used Firefox on Linux for years and never had problems till now. I use Firefox 2.0 and it browses fine till I try to log onto my Citibank account...then it takes forever and I see my DSL's router light go off and reset my internet connection. When I go to the same page in Firefox for WinXP (I dual boot plus one) it logs onto the page and my account real quick with no problems that causes my router to reset.

Recently I realized that Citibank has a new website that obviously is not Linux friendly anymore. I want to log onto my bank accounts in Linux...how?

Also, I've tried the same website with Ubuntu and again with Fedora Core...both using Firefox 2.0.
----------------------------------------------------------------
Hi, I had the same problem, but I saw AOL on the browers list, so I logged in to AOL and then I logged in to Citi from the AOL website and voila I see my accounts. I saved this as a bookmark and so far OK.
-janusm
 
Old 01-08-2008, 03:40 PM   #15
pixellany
LQ Veteran
 
Registered: Nov 2005
Location: Annapolis, MD
Distribution: Arch/XFCE
Posts: 17,802

Rep: Reputation: 728Reputation: 728Reputation: 728Reputation: 728Reputation: 728Reputation: 728Reputation: 728
Quote:
Originally Posted by pixellany View Post
This may be anticlimactic, but...

I have a fairly high success rate in contacting web sites when they do not work with Firefox + Linux. There is nothing to lose by calling or writing Citibank.

Bank of America on-line banking works flawlessly with all flavors of FF + Linux
Update:
Since I posted this, BofA did a major upgrade of their site. After this, I noticed that few links were not working--only on one page. The dialog with the support people started in June.

2 months ago--with no action from BofA--I started to dig deeper. I very quickly found some spurious structures (<div>s) in the code. One was in front of the links in question and was blocking their functionality (known FF issue**). After discovering this, it took another two months and a letter to the CEO to get BofA to pay attention. Now they say they are looking into it.

Meanwhile, my son (a web design professional) put me onto Greasemonkey, a marvelous FF plugin which allows you to modify the html as it is delivered from the server. He wrote 3-line script and VOILA--everything now works.

I gave BofA two choices: fix the coding error or offer my son's script to their customers.

We'll see.........


**An irony here is that, while FF follows standards better than IE, this is one area in which they apparently did NOT follow the standard. I did not burden the BofA folks with this detail...
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Firefox & Mozilla cause lock-ups on a certain website Imek Linux - Software 2 09-24-2006 02:02 PM
Firefox linux & FireFox windows observation shotokan General 66 12-16-2005 07:17 AM


All times are GMT -5. The time now is 06:56 AM.

Main Menu
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
identi.ca: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration