First thing is that your modem is likely to be a socalled winmodem. You will need to establish the actual details of the hardware and then find and install the driver for the modem. These modems can be really frustrating to get working and I would way up the amount of time you are going to spend getting it working against going out and buying a cheap external modem which will work very happily with Linux. If you are using a kde desktop then do a Google search for a kppp howto. There are a number of good ones relating to RH.
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