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Old 05-01-2004, 06:39 AM   #1
petearmitage
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Registered: May 2004
Distribution: Mandrake
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freeola anytime connection


Until recently I have been using a freeola 'pay as you go' dialup account (no ADSL around here) running on Mandrake 9. I was very impressed with the connection and decided to change to their 'AnyTime' service.

Having changed the phone number, password and login I can connect Ok, but nothing comes in from the ISP. I can't ping, no web, nothing. I can see the outgoing requests and the PPP link is up and running fine.

I have come to the conclusion that freeola anytime is doing something funny (it works fine in Windoze). As expected freeola are not very helpful for Linux questions.

Anyone got any ideas?
 
Old 05-02-2004, 05:25 AM   #2
nonperson
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Location: Napoli, IT
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Could it possably be a DNS problem? have you tried ping using the actual ip addresses of the remote servers? check your log files to see if you have actually been givin an IP address, and try to ping the IP address of the server who gave it to you.
If you used a script to set up your pppd files, it may have jacked up your resolv.conf file which has your DNS server IPs in it.

Hope you get it figured out soon.
 
Old 05-02-2004, 01:04 PM   #3
petearmitage
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I do get a valid IP and the server IP is correct.

The resolve file is setup with the correct addresses for the DNS.

Pinging any address, either by IP number or name gives the same result. The modem liights flash for outgoing, but the server does not respond.
 
Old 05-03-2004, 08:07 AM   #4
nonperson
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I'm really not sure what the problem could be then, unless you are using Iptables (or chains) and accidently walled yourself in? Have you tryed any new firewall scripts lately?
Did you compile ppp directly into your kernel or build it as a module? If it's a module then it may not be loading correctly, your log files will know ;-)
That's probably not the case since you said you had it working under another service, but I'm all out of ideas. Go over your logs with a fine tooth comb and set your pppd to verbose debuging.
 
Old 05-03-2004, 11:07 AM   #5
petearmitage
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The firewall was my first thought, but after disabling it I still have the same problem.

pppd is compiled into the kernel.

pppd verbose debug looks Ok other than some extra garbage characters at the end, which suggest the server is wanting something else?

There is also a 'user is authorised' message from the ISP which I have not had with any other service. This appears after the DNS addresses are sent.

As a test I opened another pay as you go dialup account with another ISP, changed the details and it works fine. I also put back the original details and that works fine as well.

I now have 4 ISP accounts. 3 work and 1 doesn't. The only difference I see are the extra data at the end of the pppd debug.
 
Old 05-04-2004, 04:25 AM   #6
nonperson
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I think I know your problem then..... You'r ISP is tottaly jacked.
If you want me to take a look at your logs go ahead and post them, a second opinion never hurts, but honestly I doubt that I will make any more sense out of it then you did, unless you can beat an answer out of their tech support, I'm all out of ideas.
 
Old 05-04-2004, 12:59 PM   #7
petearmitage
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I'm inclined to agree with you, but having paid for a month in advance I'm not giving up just yet.

Tech support came back with an 'its all standard' type answer but I'm not convinced.

I decided to have a hack at the connection by hand and see if I could find out anything more. I wasn't getting anywhere until I got my login wrong and it came back with 'RADIUS session not started'.

A quick internet search suggests this is some sort of logging and/or security system. Presumably Windoze handles this as standard and Linux doesn't.

I am investigating and will have another go at the tech support.
 
Old 05-12-2004, 04:57 PM   #8
petearmitage
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Registered: May 2004
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Thats it. I give up! Whatever the problem is, it is beyond me.

It would appear that Freeola Anytime does not work with Linux.

Tech support is about as useful as a poke in the eye with a sharp stick when asking about Linux problems.

Thanks for trying
 
  


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