I wonder if anyone can assist with a delicate question.

I have a "friend" who hosts a couple of websites that I maintain. I have always used filezilla client to connect and update the files on the website.

I lost access for a little while and he said that "The profiles had accidentally been dropped".

He reinstated everything but now I cannot complete a log on session. I maintain several other websites which have the same PURE FTPd server at their end and I can connect to these OK.

The delicacy of the matter is that, with no changes at my end, and my other sites working, logic suggests that something has changed at his end. I have very patiently worked through all his suggestions but to no avail.

I can't suggest that he is at fault when he claims expertise in the field and I am a complete lamer when it comes to FTP.

I wonder if anyone would be kind enough to review the log on result below and see if they can throw some light on the situation for me.

(I have anonymised the IP address and other information for security reasons)

Many Thanks

James

Status: Resolving address of xxxxxxx.co.uk
Status: Connecting to 000.000.000.000:21...
Status: Connection established, waiting for welcome message...
Response: 220-=(<*>)=-.:. (( Welcome to PureFTPd 1.1.0 )) .:.-=(<*>)=-
Response: 220-You are user number 1 of 50 allowed
Response: 220-Local time is now 17:56 and the load is 0.00. Server port: 21.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER xxxxxxxxxx
Response: 331 User xxxxxxxxx OK. Password required
Command: PASS ************
Response: 230-User xxxxxxxx has group access to: 503
Response: 230 OK. Current directory is /
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Extensions supported:
Response: EPRT
Response: IDLE
Response: MDTM
Response: SIZE
Response: REST STREAM
Response: TVFS
Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
Response: MLSD
Response: PASV
Response: EPSV
Response: SPSV
Response: 211 End.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (000,000,000,000,152,169).
Command: MLSD
Error: Connection timed out
Error: Failed to retrieve directory listing

A firewall problem somewhere but the problem is mlsd. That needs to be changed back to list.

http://ipswitchft.custhelp.com/app/a...etail/a_id/493

Thanks Jefro

My firewall is OK as the MLSD command works with other servers. The command used to work OK. I can't really determine if his firewall has been changed or not, but due to the nature of his business. I guess he will have something very up to date and extremely secure.

Cheers

James

Maybe but more likely it is old. You use list and try it.