Change username in Westell 327W Verizon model
 

I have two Westell 327Ws, The other is a BellSouth model and the setup screens are somewhat different. The BS model is working fine but the Verizon (bought on eBay as a spare/auxiliary) says the username is 'newdsl,' which doesn't get me into BellSouth/AT&T's server. I am trying to use it offline to repair madwifi in the computer that is too far from the other modem (and JetDirect and printer) for any cable I have to reach.

I think the username may have changed when I had to reset the unit due to a password problem. But I must have set it somehow when I first used it. The one computer that was able to use either modem now can't use the Verizon model, and nothing on that computer has been changed. I doubt I could get any help from Verizon since my ISP is AT&T.

Just reset the unit to factory states. Here's a forum thread that can help.

Yeah the tiny reset button on the back of the Westell 327W should be held down for about 30-40 seconds. You should see the power led change colors when they are getting changed back to factory defaults. Im assuming you know how to log back into the router's interface which is 192.168.1.1

If it isn't then it should be your default gateway when you run 'ifconfig' at terminal.(On the machine that is directly connected to the westell.)

Does this help?

Westell327W says uid is newdsl
 

Reset worked just as it did before, without touching userid. I made an intensive search and finally found a third-level menu that let me change it. Now I can get the internet from the desktop but only if wured. The laptop gets it wired or wirelessly. What puzzles me now is that the desktop will connect to 192.168.1.1 and show all the menus wirelessly but won't go to my ISP or the web, where the laptop will. I changed the essid to the 327W across the hall, which in the goal, and it won't connect to that one at all, but the laptop will (wirelessly or wired). I must be missing something but can't figure out what.

Westell 327W problem resolved
 

At some point which I'm almost sure was before the OS upgrade and all the problems described in this thread, I added a character to the end of the essid. I can't remember why, but both boxes were working wirelessly that way. Today I decided it was a good time to get rid of the extra character. I changed the essid on the setup screen for the 327W, in iwconfig in the Linux box, and in XP in the laptor (soon to return to Kubuntu since I finished my income tax today). Everything worked until I tried to change the desktop machine back to the regular user's login. That HD had developed a bad spot and Kubuntu wouldn't fix it. Rather than drag out Knoppix I tried the other HD (with the newer OS). I had to go back through config again, but when I finished wireless worked. After going back to the other userid, I downloaded his updated files from iBackup and all went smoothly.

Enabling Wireless feature in Westell 327W
 

Im glad you resolved your issue, and I know that by default (from what I know) is that the Wireless feature in the Westell 327W is disabled, and you can get to it by going to Configuration --> Wireless --> Basic, and the first drop down menu that says Wireless should be changed from disabled to enabled. In that same screen you are able to change the SSID, Channel, and the Broadcast. Im assuming you already know this, but there is little documentation on that Westell 327W, and lack of documentation for 3rd Party networking devices is always a tech support nightmare.