can't send mail with ISP but can receive and view website
Hello. I have just changed over to earthlink and cannot send email from my email account. I can receive email and visit web sites. I contacted tech support and they offered suggestions which didn't work. Funny thing is when, I first set this up, it worked. Now it doesn't.
I am using Kontact on SUSE 9.3 . When I set the mail server to what the tech support suggested, it said a password was required. When I changed the setting to allow for authentication, the message came up that the server didn't support authentication.
The tech support suggested changing to another server, which requires authentication. When I did this, it said the connection was broken.
The tech person said I needed to contact my vendor and reset the TCP/IP and this would fix the problem. Of course, I don't know how to do this. I suspect there is a better solution. But I don't know.
I would appreciate any help in trying to solve this problem.
I know little to nothing about Linux, other than I really like it.
Once again, thanks for the help.