Hey all.

I have two Laptops running Linux Mint 18.2 Cinnamon, one is Lenovo T61 and it is working 100 % as I want (using it now).

The other Laptop is a ASUS X556UB to be specific. Now it is the second time, I got problems getting online after downloading a new kernel. Both times I could connect to my router, but nothing else .

The kernel that actually works on T61 and not work on the X556UB is 4.10.0-32-generic.

The mousepad does not work with any 4.4 or 4.8 kernels on the ASUS. With thise kernels a external mouse is a must.

Is there something else, that I shall be aware of?

Thanks for any advice.

John

This reads like a networking issue rather than a kernel one. You mention that you can reach the router, but not the internet. Can you demonstrate this by way of pinging particular addresses? With a situation like this it would be useful to examine the output from the following

Others can advise further based on that information.


You should probably start a separate thread for the mousepad support.

Thanks for quick reply.

IP Address:

1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host
valid_lft forever preferred_lft forever
2: enp2s0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UP group default qlen 1000
link/ether d0:17:c2:0e:5a:df brd ff:ff:ff:ff:ff:ff
inet 192.168.0.139/24 brd 192.168.0.255 scope global dynamic enp2s0
valid_lft 85889sec preferred_lft 85889sec
inet6 fe80::1196:803b:2c02:ac53/64 scope link
valid_lft forever preferred_lft forever

ip route:

default via 192.168.0.1 dev enp2s0 proto static metric 100
169.254.0.0/16 dev enp2s0 scope link metric 1000
192.168.0.0/24 dev enp2s0 proto kernel scope link src 192.168.0.139 metric 100

grep "name" /etc/resolv.conf

Nothing - empty file

That was i got

John

I did a old fashion copy-paste:
The content from the resolv.conf file from the T61 to the ASUS laptop.
I worked

Thanḱs for help.

John

Good definitive information (commands and output) makes a world of difference to diagnosing a problem. So now you (and we) can see it was a DNS issue. You did have internet connectivity (thorough your router), but not able to resolve domain names. Editing /etc/resolv.conf manually with an appropriate nameserver will get you up and running, but it is usually handled via the network management utilities your distro is using. That is the underlying issue. So you've fixed the symptom but not necessarily the underlying cause.

I had a problem with my laptop, a HP 245 G7 Laptop PC, whereby I could access the router, but not the internet. After searching through many forums, I finally found this one and what I had to do to resolve the problem was to manually edit the resolv.conf file, (as administrator) and add 2 lines nameserver 8.8.8.8 and nameserver 8.8.4.4 This then automatically sorted out the issue, and lo and behold the internet reappeared.

That's a workaround as opposed to understanding why your network management is providing DNS for name resolution.