no sound from video and audio files on my recent mint installation
greetings all. i recently was helped on linuxquestions to get this computer up and running mint. but i have discovered that my sounds from audio and video files are not working. first i had stuttering sound which cleared, kind of, after a bit but was never perfect. i was fidgeting about to see what i had missed and seemed to have messed it up further cause now i have no sound from youtube and audio players. can anyone help to fix this please? thanks
SYSTEM INFO System: Host: irock-System-Product-Name Kernel: 4.4.0-53-generic x86_64 (64 bit gcc: 5.4.0) Desktop: Cinnamon 3.2.6 (Gtk 3.18.9-1ubuntu3.1) dm: mdm Distro: Linux Mint 18.1 Serena Machine: Mobo: ASUSTeK model: M2N4-SLI v: 1.XX Bios: Phoenix v: ASUS M2N4-SLI 0901 date: 03/02/2007 CPU: Dual core AMD Athlon 64 X2 4200+ (-MCP-) cache: 1024 KB flags: (lm nx sse sse2 sse3 svm) bmips: 4020 clock speeds: min/max: 1000/2200 MHz 1: 1000 MHz 2: 1000 MHz Graphics: Card: Advanced Micro Devices [AMD/ATI] R423 [Radeon X800 XT] bus-ID: 05:00.0 chip-ID: 1002:5d57 Display Server: X.Org 1.18.4 drivers: ati,radeon (unloaded: fbdev,vesa) Resolution: 1024x768@60.00hz GLX Renderer: Gallium 0.4 on ATI R423 GLX Version: 2.1 Mesa 11.2.0 Direct Rendering: Yes Audio: Card-1 NVIDIA CK804 AC'97 Audio Controller driver: snd_intel8x0 ports: f000 ec00 bus-ID: 00:04.0 chip-ID: 10de:0059 Card-2 Creative Labs SB Audigy driver: snd_emu10k1 port: ac00 bus-ID: 01:06.0 chip-ID: 1102:0004 Card-3 Microdia Camera driver: USB Audio usb-ID: 001-003 chip-ID: 0c45:6340 Sound: Advanced Linux Sound Architecture v: k4.4.0-53-generic Network: Card: NVIDIA CK804 Ethernet Controller driver: forcedeth port: bc00 bus-ID: 00:0a.0 chip-ID: 10de:0057 IF: enp0s10 state: up speed: 100 Mbps duplex: full mac: <filter> Drives: HDD Total Size: 500.1GB (4.0% used) ID-1: /dev/sda model: WDC_WD5000AAKX size: 500.1GB serial: WD-WCC2E9C9JNEA Partition: ID-1: / size: 200G used: 16G (9%) fs: ext4 dev: /dev/sda6 ID-2: swap-1 size: 3.18GB used: 0.00GB (0%) fs: swap dev: /dev/sda5 RAID: System: supported: N/A No RAID devices: /proc/mdstat, md_mod kernel module present Unused Devices: none Sensors: System Temperatures: cpu: 36.0C mobo: 35.0C Fan Speeds (in rpm): cpu: 4041 psu: 1433 sys-1: 1388 Repos: Active apt sources in file: /etc/apt/sources.list deb cdrom:[Linux Mint 18.1 _Serena_ - Release amd64 20161213]/ xenial contrib main non-free Active apt sources in file: /etc/apt/sources.list.d/google-chrome.list deb [arch=amd64] http: //dl.google.com/linux/chrome/deb/ stable main Active apt sources in file: /etc/apt/sources.list.d/locale.list deb http: //live.linuxmint.com serena main deb-src http: //live.linuxmint.com serena main Active apt sources in file: /etc/apt/sources.list.d/official-package-repositories.list deb http: //packages.linuxmint.com serena main upstream import backport #id:linuxmint_main deb http: //archive.ubuntu.com/ubuntu xenial main restricted universe multiverse deb http: //archive.ubuntu.com/ubuntu xenial-updates main restricted universe multiverse deb http: //archive.ubuntu.com/ubuntu xenial-backports main restricted universe multiverse deb http: //security.ubuntu.com/ubuntu/ xenial-security main restricted universe multiverse deb http: //archive.canonical.com/ubuntu/ xenial partner Active apt sources in file: /etc/apt/sources.list.d/skype-stable.list deb [arch=amd64] https: //repo.skype.com/deb stable main Active apt sources in file: /etc/apt/sources.list.d/spotify.list deb http: //repository.spotify.com stable non-free Active apt sources in file: /etc/apt/sources.list.d/yannubuntu-boot-repair-xenial.list deb http: //ppa.launchpad.net/yannubuntu/boot-repair/ubuntu xenial main deb-src http: //ppa.launchpad.net/yannubuntu/boot-repair/ubuntu xenial main Info: Processes: 179 Uptime: 4:56 Memory: 982.8/4959.1MB Init: systemd v: 229 runlevel: 5 default: 2 Gcc sys: 5.4.0 Client: Unknown python2.7 client inxi: 2.2.35 |
You have two sound cards. What do you see if you open up Pavucontrol, and look at the mixer? Where is the sound being routed?
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camorri thanks for your reply.
i am very new to linux and i am not sure what or where pavucontrol is. can you point me there so i can tell what i see. i thought after installation i should update stuff so i dug around installing and updating. i cant remember what exactly changed things but at some point i decided to try audio and got no sound from vlc then i went online to youtube and there was no sound also. this all started after successfully installing mint. i got garbled sounds from audio and video files. thats when i thought of updating and installing plugins etc. as i said i am not sure what and when as i did not check after every installation of update or plugin |
I hope camorri does not mind me chipping in but I don't use mint
try this....open a terminal and type and enter command showing in code box Code:
pavucontrol Code:
sudo apt install pavucontrol assuming GUI opens (probably) from hdmi to some type of analog there are a lot more settings to play with in pulseaudio volume control too you might like to say how you want sound.....headphones, BT headphones, speakers (analog), speakers via hdmi cable etc |
pavucontrol is the Pulse Audio volume control/sort of mixer. Most distros do not include it out-of-box, but it gives you more information about what Pulse is doing than standard Desktop Environment volume controls.
Klaatu recently did a podcast about trouble-shooting Linux audio. I cannot link directly to the podcast, but if you go here and look for episode 11X5, you may find it helpful. Much of what I know about Linux I have learned from Klaatu's podcasts over the years. |
Aus9, I welcome thoughtful comments from anyone wanting to help, so Thank-you for your thoughts.
Rastech, Sound in linux is not a simple thing to sort out. When I first respond to a thread, ( first responder ) I tend to be careful, as I'm not at all sure the OP's ( you ) knowledge of linux, or of the problem reported. I have a better idea now. The podcast suggested by Frankbell is very good, and will give you some idea how to adjust pulse audio. The big picture. To get sound you need working hardware, speakers, cables, and a capable sound card. ( you have two ). Quote:
From the sound card, and driver, there is more software involved. Alsa is the next layer. It is present in most moden systems. To see if it is loaded, open a terminal, and type at the command prompt, 'lsmod | grep snd' ( type just what is between the single quotes ). You should get something like this if alsa is loaded. Quote:
Next is Pulse Audio. This is the next layer to deal with. Best bet here is to listen to the podcast and look at the various tabs in pavucontrol. Just a guess, I suspect you may have muted the sound in pavucontrol. Let us know if you can get pavucontrol ( sound mixer ) visible, and how you make out with it. Hope this helps. |
ones and ones at lq thanks for your help.
aus9, thanks for your suggestion. i followed your advice and had pavucontrol installed. sound card checked out. settings you suggested were already enabled. frankbell, thank you too for your explanation and suggestion. will be heading over to Klaatu's as soon as i have finished posting here. camorri, thanks again for helping out followed ur instructions and i hope to use the quote feature correctly. here goes --- Quote:
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Alsa is there and running. I see you still have the usb audio plugged in. I do suggest you unplug it while you are getting sound working, unless that is your main sound card.
Where are your speakers connected? Is this a laptop or a desktop? It appears card 3 is a web cam. Could you confirm that? |
i dont have any usb sound devices plugged into the pc. the only usb sound related device is the usb mic built into the webcam. this is a desktop and my speakers are connected to the sb audigy sound card. give thanks again for your time and effort to sort i out. thanks
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Thank-you for the clarification.
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I would suggest OP now eliminates the nvidia ac97 sound device from being able to get sound now that we know OP connects to the sound blaster Creative labs thingee.
you can see that snd has a dependency of ....snd_ac97_codec, snd_intel8x0, snd_emu10k....and related files More importantly ac97 appears to be used for both cards! evidence is here http://alsa.opensrc.org/AudigyMixer try this Code:
sudo echo 'blacklist snd_intel8x0' > /etc/modprobe.d/nvidia-sound.conf redo this command Code:
lsmod | grep snd 2) now run one or more of these commands until you see the audigy sound device Code:
alsamixer -c0 now take a screenshot of that terminal output....I suggest you upload it to imgur.com and then link to it 3) your driver is not showing up in the current list of http://www.alsa-project.org/main/ind...-Creative_Labs ie if you do a search on that page in your web browser for Audigy....I get no hits for snd_emu10k1....but I do get hits ending in 2....weird 4) I found old page for emu10k1 but I don't want to link to it as it will scare OP instead can he take a snippet for just his audigy from this command Code:
lspci -vvv |
Ok that matrix page appears wrong....if I click into the details of emu10k2 audigy it takes me to emu10k1
weird |
aus9, check this
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local user in terminal shows at $.....when you get root it should change to #
try one or more methods to get root as you may not have sudo on your system 1) what is your distro please? your first post showed the possibility that you had an Ubuntu based distro once root run the echo command without sudo eg Code:
su |
greetings all. got strange things to report.first is that in trying to get to root as aus9 suggested my computer locked up and when i restarted i was taken to a black screen asking me to manually fsck the drive.worked out how to do this and got back running but with loads of glitches. but the big surprise was that when i booted i just loaded some mp3s into rhythmbox and tried to play something. when i pressed play there was a pop! and the whole playlist ran down in two seconds. i replayed and there was a garbled sound for about thirty seconds getting clearer and clearer. my songs were playing! my songs are playing. so the noticeable problems now are not no sound but garbled sound at the beginning of playing from launch of player. plays for a few seconds and starts clearing up. some apps wont launch and my color has gone funny. do i post these problems somewhere else? can any one advise me on this? where to post i mean. thanks for all the kind support, help and good advise from all. ah pure good vibes here. give thanks
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