Best way to install 21.2 on a laptop with a new ssd?
Issue:It's a HP laptop which had the special Intel/Optane ram and there is a special procedure to do before removing the ssd but this was not done. I now have a new NVme ssd and have through the bios turned off the secure boot and Intel software guard and was able to install 21.3.
Problem: I am only able to boot by using F1, then escape and it will work fine. At shutdown I get 4 screens on the page with 4 separate LM logo's. So something is not right. In bios I selected Ubuntu over Win to be the OS manager. I think this is likely a issue with the old Intel/Optane native install and the ssd was removed before I got the computer and the disabling of Intel RST and then Optane has left some issues. What options are there, the Intel/Optane was not popular and I think no longer exists. Other than that a very nice laptop. Thanks |
As far as I see it is not supported:
https://www.intel.com/content/www/us...ne-memory.html Additionally would be nice to give us more details, for example if you find anything related in the logs, the exact hardware, os, error messages.... |
That is correct, if I was trying to use Optane memory with the Optane ssd, it is not supported. It had no drive when I got it so I bought a nvme ssd and disabled all the Optane bios settings that were available. Optane was nothing more than stealing ssd space and calling it ram. I should be able to use it without Optane. I did get 21.2 installed but it will boot to a blank screen unless I press F1 during boot then press ESC, then it will boot to Linux. I can use it as it seems normal when I get there, but the boot isn't normal. I will look in the logs, saw no errors so far, thought the F1 issue might be a key. As a last resort I could try install all over again.
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open a terminal post the output of the following:
Code:
sudo ls -R /boot/efi |
/boot/efi:
EFI /boot/efi/EFI: BOOT ubuntu /boot/efi/EFI/BOOT: BOOTX64.EFI fbx64.efi mmx64.efi /boot/efi/EFI/ubuntu: BOOTX64.CSV grub.cfg grubx64.efi mmx64.efi shimx64.efi BootCurrent: 0000 Timeout: 0 seconds BootOrder: 0000,0002,0003,9999,0001 Boot0000* ubuntu HD(1,GPT,fdf33f07-99d2-41a6-81b8-6ac9b4185770,0x800,0x100000)/File(\EFI\ubuntu\shimx64.efi) Boot0001 Windows Boot Manager HD(1,GPT,254f6a14-07b6-4b29-885d-369af5fe440c,0x800,0x82000)/File(\EFI\Microsoft\Boot\bootmgfw.efi)WINDOWS.........x...B.C.D.O.B.J.E.C.T.=.{.9.d.e.a.8.6.2.c.-.5.c.d.d.-.4.e.7.0.-.a.c.c.1.-.f.3.2.b.3.4.4.d.4.7.9.5.}.................... Boot0002* Solid State Disk PciRoot(0x0)/Pci(0x1d,0x4)/Pci(0x0,0x0)/NVMe(0x1,00-25-38-54-31-91-D5-45)/HD(1,GPT,fdf33f07-99d2-41a6-81b8-6ac9b4185770,0x800,0x100000)..BO Boot0003* USB Network Adapter (IPv4 UEFI) - PXE IPv4 Realtek USB Ethernet Controller PciRoot(0x0)/Pci(0x14,0x0)/USB(12,0)/USB(3,0)/MAC(00e04c6829c6,0)/IPv4(0.0.0.00.0.0.0,0,0)..BO Boot9999* USB Drive (UEFI) PciRoot(0x0)/Pci(0x1d,0x0)/USB(16,0)..BO In the disks section: 537 MB — 529 MB free (1.4% full) FAT (32-bit version) — Mounted at /boot/efi /dev/nvme0n1p1 2013-52F1 EFI System During install I did the recommended box for everything. The nvme ssd was new and I did nothing to it prior to install. Why the 32-bit version listed? This is a relatively new computer and 64-bit? Also I see Windows boot manager listed, in BIOS it gave me a choice and I chose Ubuntu for my ssd. I have secure boot disabled, secure boot keys cleared and Intel Software Guard disabled. The install went normal, but something is just not right. I didn't try to change the new ssd at all as I thought Linux would set everything as I chose the "erase disk and install 21.2". Thanks |
I don't see anything that jumps out as being the problem.
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In the bios boot order is the ssd first in the order? Maybe another bios setting that can be causing the problem. What is the model number of the HP |
Yes Ubuntu is the 1st choice. The model is a rare one HP x360 Spectre 15-eb0043dx.
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open a terminal:
Code:
sudo efibootmgr -n 0002 |
I get a very quick look at 3-4 lines upper left of screen but no boot, just a blank screen.
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open a terminal
Code:
sudo grub-install --removable |
I really appreciate you taking the time to help me, thank you. After I entered the above, it said "installation finished no error reported. I turned off/on, no luck. Was able to get back in with the F1 then ESC. May be normal as every Linux system I've ever had always has a list of things that appear quickly at boot in the upper left part of screen, can't tell what it says but every install also worked fine with that. I can explain some more about the Intel/Optane issue I think is maybe effecting this, its rare and I spent hours researching it, if you'd like to hear it? Or what else would you like me to do?
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post the output of
sudo efibootmgr -v again |
BootCurrent: 0000
Timeout: 0 seconds BootOrder: 0000,0002,0003,9999,0001 Boot0000* ubuntu HD(1,GPT,fdf33f07-99d2-41a6-81b8-6ac9b4185770,0x800,0x100000)/File(\EFI\ubuntu\shimx64.efi) Boot0001 Windows Boot Manager HD(1,GPT,254f6a14-07b6-4b29-885d-369af5fe440c,0x800,0x82000)/File(\EFI\Microsoft\Boot\bootmgfw.efi)WINDOWS.........x...B.C.D.O.B.J.E.C.T.=.{.9.d.e.a.8.6.2.c.-.5.c.d.d.-.4.e.7.0.-.a.c.c.1.-.f.3.2.b.3.4.4.d.4.7.9.5.}.................... Boot0002* Solid State Disk PciRoot(0x0)/Pci(0x1d,0x4)/Pci(0x0,0x0)/NVMe(0x1,00-25-38-54-31-91-D5-45)/HD(1,GPT,fdf33f07-99d2-41a6-81b8-6ac9b4185770,0x800,0x100000)..BO Boot0003* USB Network Adapter (IPv4 UEFI) - PXE IPv4 Realtek USB Ethernet Controller PciRoot(0x0)/Pci(0x14,0x0)/USB(12,0)/USB(3,0)/MAC(00e04c6829c6,0)/IPv4(0.0.0.00.0.0.0,0,0)..BO Boot9999* USB Drive (UEFI) PciRoot(0x0)/Pci(0x1d,0x0)/USB(16,0)..BO |
Run the command in post 8 and see if anything changes
Another thought add this line to /etc/default/grub Code:
GRUB_PRELOAD_MODULES="efi_uga" Code:
sudo update-grub efi_uga to efi_gop |
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