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04-17-2014, 09:53 AM
#1
Member
Registered: Mar 2005
Distribution: Ubuntu
Posts: 344
Rep:
ASUS 1015E-DS03 Sound does not work, Ubuntu
Hello,
I purchased a refurbished laptop that came with Ubuntu pre-installed thinking that it would run great out of the box. Well everything works BUT NO SOUND!!!
I go to the "Sound Settings" and nothing is shown in the "Play sound through" section, I have even tried plugging in my headphones but no sound is heard either.
Is there a driver or something that I can install to make this work??
here are the specs:
Netbook: ASUS 1015E-DS03
Soundcard: Intel pantherpoint HDMI
OS: Ubuntu 12.04LTS
I would greatly appreciate any help you can provide me with.
Last edited by izquierdista; 04-17-2014 at 10:21 AM .
Reason: found name of sound card
04-18-2014, 04:27 AM
#2
Senior Member
Registered: Jan 2008
Location: Urbana IL
Distribution: Slackware, Slacko,
Posts: 3,716
did you unmute the volume. default is muted. if not open a terminal ctrl alt T and type alsamixer and do it manually.
then type aplay -l and post it here. see what device should be defalt do not think hdmi should be.
04-19-2014, 11:23 AM
#3
Member
Registered: Mar 2005
Distribution: Ubuntu
Posts: 344
Original Poster
Rep:
Card: HDA Intel PCH F1: Help │
│ Chip: Intel PantherPoint HDMI F2: System information │
│ View: F3:[Playback] F4: Capture F5: All F6: Select sound card │
│ Item: S/PDIF Esc: Exit │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ ┌──┐ │
│ │OO│ │
│ └──┘ │
│ < S/PDIF > │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
└──────────────────────────────────────────────────────────────────────────────┘
when I type alsamixer the screen above appears in the terminal
I dont know if the information below is of any help:
talticpac@talticpac-1015E:~$ aplay -L
default
Playback/recording through the PulseAudio sound server
hdmi:CARD=PCH,DEV=0
HDA Intel PCH, HDMI 0
HDMI Audio Output
dmix:CARD=PCH,DEV=3
HDA Intel PCH, HDMI 0
Direct sample mixing device
dsnoop:CARD=PCH,DEV=3
HDA Intel PCH, HDMI 0
Direct sample snooping device
hw:CARD=PCH,DEV=3
HDA Intel PCH, HDMI 0
Direct hardware device without any conversions
plughw:CARD=PCH,DEV=3
HDA Intel PCH, HDMI 0
Hardware device with all software conversions
talticpac@talticpac-1015E:~$
Last edited by izquierdista; 04-19-2014 at 11:35 AM .
Reason: aplay-L information
04-20-2014, 12:34 PM
#4
Senior Member
Registered: Jan 2008
Location: Urbana IL
Distribution: Slackware, Slacko,
Posts: 3,716
Wonder why your read out is so different from mine.
small L not large.
Quote:
bash-4.2$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: VT2020 Analog [VT2020 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: SB [HDA ATI SB], device 1: VT2020 Digital [VT2020 Digital]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: SB [HDA ATI SB], device 2: VT2020 Alt Analog [VT2020 Alt Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 2: Headset [HP Digital Stereo Headset], device 0: USB Audio [USB Audio]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 3: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 3: NVidia [HDA NVidia], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 3: NVidia [HDA NVidia], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
It seams it is not loading all the modules for that card. only loding the HDMI part that is fine if your hooking up to a TV or other devices. But you want the analog in pulse make sure it is set to analog output device.
try this and re boot.
A simple way is to execute (as root or sudo )
echo "options snd-hda-intel model=auto" > /etc/modprobe.d/snd-hda-intel.conf
then reboot. this should force the modules to load.
Last edited by Drakeo; 04-20-2014 at 12:37 PM .
04-20-2014, 12:52 PM
#5
Member
Registered: Mar 2005
Distribution: Ubuntu
Posts: 344
Original Poster
Rep:
I did what you told me after I typed he command on the terminal I restarted my computer. Now what do I do?
talticpac@talticpac-1015E:~$ echo "options snd-hda-intel model=auto" > /etc/modprobe.d/snd-hda-intel.conf
bash: /etc/modprobe.d/snd-hda-intel.conf: Permission denied
talticpac@talticpac-1015E:~$ su
Password:
root@talticpac-1015E:/home/talticpac# echo "options snd-hda-intel model=auto" > /etc/modprobe.d/snd-hda-intel.conf
root@talticpac-1015E:/home/talticpac#
04-20-2014, 12:54 PM
#6
Member
Registered: Mar 2005
Distribution: Ubuntu
Posts: 344
Original Poster
Rep:
here is my readout when I type aplay -l:
talticpac@talticpac-1015E:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
talticpac@talticpac-1015E:~$
04-21-2014, 02:49 AM
#7
Senior Member
Registered: Jan 2008
Location: Urbana IL
Distribution: Slackware, Slacko,
Posts: 3,716
your analog device on that is the Realtek Audio . that is a very well supported chip.
in your terminal
lsmod | grep snd and paste it' it will look like this.
Quote:
bash-4.2$ lsmod | grep snd
snd_seq_dummy 1455 0
snd_seq_oss 29296 0
snd_seq_midi_event 5556 1 snd_seq_oss
snd_seq 50138 5 snd_seq_midi_event,snd_seq_oss,snd_seq_dummy
snd_pcm_oss 38895 0
snd_mixer_oss 14538 3 snd_pcm_oss
snd_hda_codec_hdmi 29590 1
snd_hda_codec_via 19806 1
snd_usb_audio 115885 6
snd_usbmidi_lib 18796 1 snd_usb_audio
snd_rawmidi 18581 1 snd_usbmidi_lib
snd_hda_intel 35085 4
snd_hda_codec 143804 3 snd_hda_codec_hdmi,snd_hda_codec_via,snd_hda_intel
snd_seq_device 5108 4 snd_seq,snd_rawmidi,snd_seq_oss,snd_seq_dummy
snd_hwdep 6324 2 snd_usb_audio,snd_hda_codec
snd_pcm 75657 5 snd_pcm_oss,snd_usb_audio,snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
snd_page_alloc 7098 2 snd_pcm,snd_hda_intel
snd_timer 18582 2 snd_pcm,snd_seq
snd 58374 31 snd_pcm_oss,snd_usb_audio,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_hda_codec_via,snd_pcm,snd_seq,s nd_rawmidi,snd_usbmidi_lib,snd_hda_codec,snd_hda_intel,snd_seq_oss,snd_seq_device,snd_mixer_oss
soundcore 5354 3 snd
please post that.
Quote:
I go to the "Sound Settings" and nothing is shown in the "Play sound through"
SystemSettings -> Sound -> (Select output) SPEAKERS, NOT HDMI..
04-21-2014, 11:53 AM
#8
LQ Newbie
Registered: Aug 2006
Location: Merelbeke, Belgium
Distribution: Slackware
Posts: 13
Rep:
I seem to have the same problem on the exact same hardware. (Slackware 14.1)
Sound worked well before, but suddenly stopped working. I spend already a day trying to fix this.
Code:
lspci | grep Audio
00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
Code:
aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
Code:
lsmod | grep snd
snd_hda_codec_hdmi 29622 1
snd_hda_intel 34861 3
snd_hda_codec 143196 2 snd_hda_codec_hdmi,snd_hda_intel
snd_hwdep 6388 1 snd_hda_codec
snd_pcm 76009 3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
snd_page_alloc 7098 2 snd_pcm,snd_hda_intel
snd_timer 18614 1 snd_pcm
snd 58630 12 snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_hda_codec,snd_hda_intel
soundcore 5354 1 snd
Code:
alsamixer
Card: HDA Intel PCH F1: Help │
│ Chip: Intel PantherPoint HDMI F2: System information │
│ View: F3:[Playback] F4: Capture F5: All F6: Select sound card │
│ Item: S/PDIF Esc: Exit │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ │
│ ┌──┐ │
│ │OO│ │
│ └──┘ │
│ < S/PDIF >
Nothing of this seems to work:
Code:
cat /etc/modprobe.d/alsa-base.conf
#options snd_hda_intel index=0
#options snd-hda-intel model=generic
#options snd-hda-intel-model index=1
#options snd-hda-intel probe_mask=0xffff,0xfff2
#options snd-hda-intel model=auto index=0 probe_mask=8
options snd-hda-intel model=auto
Code:
cat /etc/modprobe.d/blacklist-asus.conf
blacklist asus_nb_wmi
#blacklist snd_hda_codec_hdmi
04-21-2014, 01:57 PM
#9
Senior Member
Registered: Jan 2008
Location: Urbana IL
Distribution: Slackware, Slacko,
Posts: 3,716
this folder here is edited by pacm
and when you use your pacm
it will edit your
or do it your self.
/etc/modprobe.d/alsa-base.conf
to
Yours
Quote:
cat /etc/modprobe.d/alsa-base.conf
#options snd_hda_intel index=0
#options snd-hda-intel model=generic
#options snd-hda-intel-model index=1
#options snd-hda-intel probe_mask=0xffff,0xfff2
#options snd-hda-intel model=auto index=0 probe_mask=8
options snd-hda-intel model=auto
Mine
Quote:
options snd_hda_intel index=0
#options snd-hda-intel model=generic
#options snd-hda-intel-model index=1
#options snd-hda-intel probe_mask=0xffff,0xfff2
options snd-hda-intel model=auto index=0 probe_mask=8
#options snd-hda-intel model=auto
But I have had really good luck for a long time.
and with this config added. to the bottom
Added to the bottom
Quote:
options snd slots=snd-hda-intel,snd-usb-audio
then I remove the /var/lib/alsa asound.state asound.state.lock
I also remove /home/~/.pulse folder
or it could be /home/~/.config/pulse.
when you reboot they all will be recreated.
alsa will read the modprobe.d and write a new asound.state.
pulse audio will read the asound.state. and set up to it.
now it will be up to you to make sure your setting are set up right.
Quote:
SystemSettings -> Sound -> (Select output) SPEAKERS, NOT HDMI..
Last edited by Drakeo; 04-21-2014 at 02:20 PM .
1 members found this post helpful.
04-22-2014, 11:34 AM
#10
Member
Registered: Mar 2005
Distribution: Ubuntu
Posts: 344
Original Poster
Rep:
Ok I went ahead and typed the command you told me to type and this is what I get:
talticpac@talticpac-1015E:~$ lsmod | grep snd
snd_hda_codec_hdmi 36727 1
snd_hda_intel 39382 2
snd_hda_codec 140267 2 snd_hda_codec_hdmi,snd_hda_intel
snd_hwdep 17764 1 snd_hda_codec
snd_pcm 97275 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
snd_seq_midi 13324 0
snd_rawmidi 30748 1 snd_seq_midi
snd_seq_midi_event 14899 1 snd_seq_midi
snd_seq 61929 2 snd_seq_midi,snd_seq_midi_event
snd_timer 29990 2 snd_pcm,snd_seq
snd_seq_device 14540 3 snd_seq_midi,snd_rawmidi,snd_seq
snd 79041 13 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_s eq_device
soundcore 15091 1 snd
snd_page_alloc 18529 2 snd_hda_intel,snd_pcm
talticpac@talticpac-1015E:~$
...........
when I go to system settings--->sound there is nothing displayed in the "output" tab
Last edited by izquierdista; 04-22-2014 at 11:37 AM .
04-22-2014, 10:08 PM
#11
Senior Member
Registered: Jan 2008
Location: Urbana IL
Distribution: Slackware, Slacko,
Posts: 3,716
read the last post I gave you the config just use it.
edit your /etc/modprobe.d//etc/modprobe.d/alsa-base.conf
to this.
Code:
options snd_hda_intel index=0
#options snd-hda-intel model=generic
#options snd-hda-intel-model index=1
#options snd-hda-intel probe_mask=0xffff,0xfff2
options snd-hda-intel model=auto index=0 probe_mask=8
#options snd-hda-intel model=auto
options snd slots=snd-hda-intel,snd-usb-audio
now your card 0 will be your analog snd-hda-intel
instead of HDMI.
all should be well.
make sure you remove them files and folders I told you to and reboot.
You have to understand I have the same system I boot into to test this out come.
if you still have this problem reinstall alsa and pulse audio.
https://wiki.ubuntu.com/PulseAudio#Using_PulseAudio
Last edited by Drakeo; 04-22-2014 at 10:14 PM .
04-23-2014, 10:54 AM
#12
Member
Registered: Mar 2005
Distribution: Ubuntu
Posts: 344
Original Poster
Rep:
I think editing the .conf files is a little bit too advance for me so I have updloaded it to this reply.
could you be kind enough to make the modifications to it that you suggested and then post it back with the modifications?
I added the .txt suffix just so that I would be able to upload it.
thanks
04-24-2014, 03:13 AM
#13
Senior Member
Registered: Jan 2008
Location: Urbana IL
Distribution: Slackware, Slacko,
Posts: 3,716
well then use the link I gave you.
http://askubuntu.com/questions/16695...nges-permanent because it is putting your hdmi device in slot 0
and you want snd-hda-intel in slot 0.
you can search the forum here and look at the solved threads on the same problem.
Last edited by Drakeo; 04-26-2014 at 06:51 AM .
Reason: slot 0 not 1
08-01-2014, 10:27 AM
#14
LQ Newbie
Registered: Aug 2006
Location: Merelbeke, Belgium
Distribution: Slackware
Posts: 13
Rep:
Thanks for the help. I couldn't get it fixed.
I tried a few live cds and had the same problem. So I guess it's a hardware problem. (There goes ~6 hours trying to get this fixed)
Bluetooth headset works fine.
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