Acer Extensa 5220 - external speakers...
I'm trying to sort out a friend's problem. She has an Acer Extensa 5220 laptop on which she runs LinuxMINT, with no problems. Well, that is, until now!
Sound works through the built-in speakers - although it is rather tinny.When she connects external speakers the internal speakers are not disconnected. Playing a CD with the external speakers connected results in the sound coming through the built-in speakers.
She's recently loaded Skype but when going through the "Test Skype" call she cannot hear her message through either set of speakers, even with a microphone connected.
All controls in the sound configuration are set to ALSA
Is anyone able to help, please?