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-   -   Acer Aspire One Black Screen After Start Up! (http://www.linuxquestions.org/questions/linux-laptop-and-netbook-25/acer-aspire-one-black-screen-after-start-up-662838/)

souz72 08-14-2008 03:44 PM

Acer Aspire One Black Screen After Start Up!
 
Hello All,

Acer Aspire One Purchased Not Even A Week Ago.

While Confirming Sensitivity Modifications For Touchpad, Screen Froze.

Forced Shutdown Via Power Key.

Starts Up, Acer Screen Appears, Then Goes Black.

No Beep, No Indicator Lit Up, No Nothing.

Battery Fully Charged.

Linux.

Brand New Laptop.

Would Appreciate Feedback From Linux Users, As Acer Has Not Yet Responded.

Thank You In Advance.

xkero 08-15-2008 06:24 AM

Weird, having it go so soon after you got it and have not changed anything. I'd assume its a hardware fault so you should probably wait till you get a response from acer. I bought a acer laptop a couple years ago and the CD drive came faulty (so I couldn't install Linux :'( ), just sent it back to the seller (ebuyer.com) and got a replacement. Then a couple months later the hard drive failed, but that's another story ;P.

P.S. If you didn't buy it directly from acer, then you could just send it back to the original seller for a replacement.

pixellany 08-15-2008 07:08 AM

The typical cause of something like this is a problem in the X-Windows config file but--in a normal system--it would fall back to terminal mode.

I was playing with one of these at Circuit City, and I had to struggle to find out what the OS was. Then I could not find a terminal.....:confused:

When you boot up, is there anything that looks like a boot menu? eg GRUB, LILO, etc. If so, try hitting any key to stop the count and then "e" for edit. If you can get this far, we can get it booted in a "rescue" mode.

The other thing to try is ctrl-alt-F1 (or F2) to get a terminal.

Where did you buy it?
Have you called them?
Have you called Acer?

What file were you editing before the problem?

souz72 08-20-2008 11:29 AM

hello once again,

i thank you very much for your communication.

xkero, no, it was not purchased directly, and yes, is guaranteed.
...it's just extremely frustrating!

pixellany, yes, there is a boot menu.
i pressed f2 during startup and reset the default settings.
i dare not venture any further, as i am new to linux.

no reponse yet from acer.
in france, so could be september when they actually reply!

any other possibilities, i'm all ears.

in any case, merci beaucoup for having come this far!


suzanne.

souz72 08-20-2008 11:36 AM

forgot to mention, in response to your question pixellany:

the dossier in progress before modifying the touchpad sensitivity level was a word document, initially created on a mac OS 10.5 and transferred to a key via USB, and finally inserted in the acer aspire one netbook.

there was no problem with the document, and it had been copied onto the hard drive from day 1.

is it possible there was a virus that had an incubation period?



merci encore,

suzanne.

cybergal 08-25-2008 02:03 PM

You may find some help here:

http://macles.blogspot.com/2008/08/a...-recovery.html

http://www.aspireoneuser.com/forum/index.php

thorn168 08-25-2008 02:57 PM

Quote:

the dossier in progress before modifying the touchpad sensitivity level was a word document, initially created on a mac OS 10.5 and transferred to a key via USB, and finally inserted in the acer aspire one netbook.

there was no problem with the document, and it had been copied onto the hard drive from day 1.

is it possible there was a virus that had an incubation period?
I have my doubts about it being a virus. However, If you are using MS Word for Mac and the document was saved in the Proprietary Microsoft XML format then your issue could be with a corrupted XML style sheet.

See these links for reference: http://ooxmlisdefectivebydesign.blog...defective.html

http://boycottnovell.com/2008/08/10/...ns-openoffice/

This Link my assist you with a restore fix:
http://www.macosxhints.com/article.p...80814221227712

thorn168 08-25-2008 03:16 PM

There is also a report on Wikipedia of Acer Aspire One's "Bricking" especially after getting a BIOS update.

See the reference here: http://en.wikipedia.org/wiki/Aspire_One#Bricking_Issues

There is BIOS fix posted at this URL:

http://macles.blogspot.com/2008/08/a...-recovery.html

Please use caution with these updates as they will probably void your warranty.

Good Luck

tech2k 08-31-2008 07:59 PM

Make the recovery stick
 
I have had my aspire one about 3 weeks now and am well pleased overall. Your netbook should have come with a recovery dvd that you can use to make a bootable recovery usb stick and restore to factory settings.I made one and restored mine the second day I had it just to know it worked so I could try anything with the acer and fear not.It will all fit on a 1gig usb stick you can pick up for well under 20 dollars us.

You can also press F12 during boot and choose to boot from usb and boot a puppy,dsl or other live distro to do system repairs.I will keep the Limpus Linux lite (fc8) os for the 100% hardware support untill gentoo and others have some 100% working replacements to play with.

You wont be able to open a console at boot or from X untill you edit the /etc/X11/xorg.config file and comment out the dontzap and dont openvt options near the top.After that you can openvt -c 2 -login and ctrl+alt+f2 or do like me and ctrl+alt+bksp to kill the X server and have a sweet development box that compiles code fast even under qemu for other targets.

Maybe its a hardware problem but I would try recovery first.

theacerguy 04-25-2009 07:14 AM

same kinda problem here apart from my bios is stuffed and i cant find the receipt to go back to acer ive tried using freedos but i cant see any thing

redbook 04-26-2009 05:37 AM

Quote:

Originally Posted by theacerguy (Post 3520420)
same kinda problem here apart from my bios is stuffed and i cant find the receipt to go back to acer ive tried using freedos but i cant see any thing

If your bios is stuffed as you put it try macles recovery solution, (I don't believe it will invalidate you warranty as you are using a built in recovery, with an official acer bios). It worked great for me with a borked bios.

theacerguy 08-08-2009 11:30 AM

i find if you did a hold-power on the default os it takes about 30 mins to start so if you need "quickboot" then dont hold in power


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