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Old 08-22-2009, 11:00 PM   #1
matt4914
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Why do I keep getting a "HARDWARE ERROR" when trying to install?


Hi. I am relatively new to Linux but wanted to build a media center/server hybrid for my college dorm room. I built my machine two days ago and have been troubleshooting ever since.

I'm using the following hardware:

AMD Athlon II X2 245 Regor Processor

BIOSTAR TA790GX XE AM2+/AM3 AMD 790GX Micro ATX Motherboard

BFG GeForce 9400 GT 512MB DDR2 Graphics Card

2 Gigs PNY Optima DDR2 667 Ram (I also have 1 Gig of AData Vitesta DDRII 533 Ram)

500 Gig SATA HDD (For storage)

80 Gig IDE HDD (For OS)

A two year old IDE Sony DVD-RW Drive

At this point, I'd be happy for an install on either drive as long as it's stable. Anyway, here's my issue.

Whenever I try to boot using the install DVD of Linux MCE (the distro of my choice, though I've also tried Kubuntu and Windows--Windows just to test to see if it was a linux issue or hardware related) and it refuses to work. Every time I try to boot, I get an error that reads as follows:

[49.333.227] HARDWARE ERROR
[49.333.228] CPU 0: Machine Check Exception: 7 Bank 3: b40000000000083b
[49.333372] RIP 10 <ffffffff803a8caa> {pci_conf1_read+0xca/0x110}
[49.333513] TSC 2151eafef5 ADDR fdfc000cfc
[49.333649] This is not a software problem!
[49.333697] Run through mcelog --ascii to decode and contact your hardware vendor
[49.333750] Kernel panic - not syncing: Uncorrected machine check

At the bottom of the screen, the following appears:

Kernel alive
kernel direct mapping tables up to 100000000 @ 8000-d000


I have tried two different types of ram in all different configurations, I've tried using onboard ATI graphics, I've tried booting off of a LiveCD, I've tried unplugging the IDE HDD, I've tried pretty much everything I can think of. I'm looking for some advice/help with what to do next. I leave for school in about a week and would really like to have this machine up and running by then!

Please help me! I'll check back regularly in anticipation of replies and I can give any other information that's needed.

--Matt Baker-White
 
Old 08-22-2009, 11:03 PM   #2
padlamoij
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BIOS UPDATE!!!

oh i win. when you check back let me know how much i just won. assign points as needed.

ps... not responsible for bios flash bricking.

Last edited by padlamoij; 08-22-2009 at 11:04 PM.
 
Old 08-22-2009, 11:20 PM   #3
matt4914
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I figured that might be the cause, updated the BIOS and so far, nothing. I no longer get the error message, now it just gives me the DVD options and then once I've selected Install and the screen goes black--The LED on the screen indicates that no signal is being sent. When trying with a LiveCD i get the following response:

Kubuntu Load bar, then a black screen, then

[141.236000] Buffer I/O error on device fd0 logical block 0
{153.396000] Buffer I/O error on device fd0 logical block 0
......
And so on up in number.
 
Old 08-22-2009, 11:43 PM   #4
padlamoij
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hmmm... strange fd0 is the floppy drive. is that the only error you get? may be a pain, but a) do you have a floppy drive(it is 2009) and b)if you disconnect it does the error still happen?
 
Old 08-22-2009, 11:46 PM   #5
matt4914
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oh yeah, i have a floppy drive--finding a floppy disk is a whole different issue. i'll try plopping the floppy in.
 
Old 08-22-2009, 11:51 PM   #6
padlamoij
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no no... you don't need a floppy disk... just unplug it. its a boot dvd, right?

by unplug, i mean opening the case and disconnecting it. pull it out of the situation.

Last edited by padlamoij; 08-22-2009 at 11:52 PM.
 
Old 08-22-2009, 11:53 PM   #7
matt4914
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okay, so i gave that a shot, and with the DVD the same thing happened. with the CD, i get the kubuntu loading bar, then this:

BusyBox v1.1.3 (Debain 1:1.1.3-5ubuntu7) Built-In shell (ash)
Enter 'help' for a list of built-in commands.

(initramfs)

interestingly, with both DVD and CD, the floppy disk drive feels (you know how they can feel like they're doing things...) the floppy feels as though its trying to be written to.
 
Old 08-22-2009, 11:54 PM   #8
matt4914
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ooph--my bad. initially, there was no floppy. after putting the floppy drive in, i got farther than before.
 
Old 08-22-2009, 11:54 PM   #9
padlamoij
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ya disconnect it. the floppy drive. cut that head off.
 
Old 08-22-2009, 11:56 PM   #10
GrapefruiTgirl
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Could you either:

1) remove all but one stick of RAM, and try booting the machine with only one stick at a time? Try each stick alone.

2) run Memtest86+ on it (you can get a downloadable ISO of this tool; it's free, and used to diagnose/test memory problems.

Thanks,
Sasha

EDIT -- I see a few more posts since I first landed on the page -- sorry if you already tried the RAM part

Last edited by GrapefruiTgirl; 08-22-2009 at 11:58 PM.
 
Old 08-22-2009, 11:56 PM   #11
padlamoij
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open the case and disconnect the floppy drive.

uh oh, big guns in the house. no more cursing.

Last edited by padlamoij; 08-22-2009 at 11:58 PM.
 
Old 08-23-2009, 12:00 AM   #12
matt4914
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after disconnecting the floppy drive, i get as far as the kubuntu bar and to the


[141.236000] Buffer I/O error on device fd0 logical block 0
{153.396000] Buffer I/O error on device fd0 logical block 0

error. with the fdd, i load busybox



i've tried 4 different sticks of ram in every possible configuration. each stick in separately, two at a time, etc. every time, i've tested with memtest, none of the ram sticks are bad, i know that. in fact, i bought two new ones at 677 today and they're currently in the machine.
 
Old 08-23-2009, 12:00 AM   #13
GrapefruiTgirl
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Also, here's something to try, but please note the bold text:

Quote:
Hi,

Just wanted to throw in my two cents. These types of errors are usually generated from faulty hardware, so its unlikely that centos5 will help. Of all the machines I've encountered that generate these errors, replacing the system's memory has fixed all of them.

If replacing hardware isn't an option, and you just wish to ignore the errors, you can add 'nomce' to the kernel command line. I really wouldn't recommend that for any production system as data can and will be silently corrupted.

To address the IOMMU message from dmesg, check your BIOS to see if there is an IOMMU option you can enable. If not, its not the end of the world, you are (as its saying) just losing 64M of ram.
The above is from: http://bugs.centos.org/view.php?id=1774

Last edited by GrapefruiTgirl; 08-23-2009 at 12:01 AM. Reason: typo
 
Old 08-23-2009, 12:02 AM   #14
GrapefruiTgirl
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By booting with the nomce option as outlined above, you can prove that hardware is the culprit (generally memory) but as noted, this will only allow the machine to boot by ignoring the errors; it isn't a fix.

Sasha
 
Old 08-23-2009, 12:02 AM   #15
matt4914
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sasha, i'm trying to install kubutu and ultimately linuxmce, not centos.
 
  


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