USB mouse not working on HP Pavillion ZV5000 series laptop.
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USB mouse not working on HP Pavillion ZV5000 series laptop.
This is something I posted on JustLinux regarding my mouse:
I am experiencing a problem with my USB mouse with my new HP Pavillion zv5404us laptop.
The problem is that the mouse does not appear to function at all when plugged in, the optical light doesn't even come on.
I know the mouse works with this laptop as it functions normally when I restart the laptop and boot into Windows.
I have tried four other USB mice on this laptop in each of the three USB ports and have been unsuccesful.
My first inclination was that the USB ports were hosed on this laptop, however that turned out to not be the case as I have been able to use many types of USB flash based media(shuffle, memory sticks, etc) with no issues.
I normally use Fedora Core 3 and have tried the stock kernel as well as recompiling my own kernel from vanilla kernel.org sources and have been unsuccesful.
To further troubleshoot that it is not an issue with Fedora Core, I have tested approximately four or five different live CD distributions as well as installed distributions like Mandrake and Debian.
What I thought was really odd, is that the USB mouse functioned normally during the installation of Mandrake then stopped working.
As a side note: All other hardware including the Alps based touch pad worked out of the box on all of the distributions(ndiswrapper required for wan adapter).
If anyone has any suggestions or advice I would greatly appreciate it, thanks.
Below is the link to HP's site for this model, if any other information would be helpful please advise me.
(url for hp's site deleted so I can submit this question)
All non-mice usb devices seem to work in all of the distributions I've tried.
That is somewhat how it is already configured, except for the line:
InputDevice "usbMouse" "AlwaysCore"
Which I've never seen before. I don't believe it's an X related problem as the mouse doesn't indicate that it's receiving any power at all(IE, the system see's the device, decides it doesn't know what it is, and chooses not to send even enough power for the optical light to power on).
I'm attempting to recompile my kernel to include some additional USB modules that weren't originally compiled in at the suggestion of 'deathadder' on JustLinux:
usbcore
ehci-hcd
ohci-hcd
uhci-hcd
usbhid
initially I attempted to just modprobe install these but usbcore and usbhid weren't available to be inserted this way.
I downloaded the 2.6.10 sources from kernel.org directly and tried the RPM upgrade to 2.6.10-77..something using up2date and was unsuccesful.
Since recompiling the kernel was unsuccesful and I wasn't particularly attached to this Fedora installation I tried CCUX(as mentioned on Distrowatch) and was able to use the USB mouse through the entire installation only to have it stop responding(not even the light) once the system boots normally.
The USB mouse works when using an old kernel like 2.4.28 in Slackware, but still no go with newer 2.6 series kernels. I am updating firmware now to test this further.
I just updated my firmware and it resolved the mouse issue. This is very unusual, something I should have checked previously as well, thank you for everyone that helped!
Read through the details for each laptop and confirm exactly the hardware is specifically correct. Worse case scenario call HP and ask them to clarify it. I was unable to even find your model on Google which is weird.
Sorry it's my fault: my model is zv5452EA. The label near the quick launch buttons report zv5000 as the main model line, while the BIOS reports:
Pavilion zv5200 (PR981EA#ABZ)
ID 08A0
BIOS F.30
KBC 32.30
The BIOS you used is version F.34, but it does not work on my laptop. There is currently nothing available for my model on the HP website, so I guess I must wait...
Correction: that BIOS update worked on my laptop at a second attempt. Now the mouse works fine, so maybe others might want to give it a try even if the product model is not exactly the same.
I have similar problems too. I'm using a HP Pavilion zv5302.
I'm using it with Mandrake 10.1 Official with all updates from MandrakeUpdate.
After updating the bios to the latest version, the mouse worked.
But it's working only for some minutes before it freezes.
I tried editing the xorg.conf file as kinney said, but the problem is still there.
The mouse works for some time, but hangs up. Maybe I should hope for
another bios update from HP.
I had the same problem in two hp compaq nx9105, and the BIOS updating solution worked for me, too. It seems that both notebooks share the BIOS, as I was also moving from F.30 to F.34
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