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Old 05-06-2013, 06:16 PM   #1
Chris.Bristol
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USB mouse not working


I have just tried to give a demo of Mint Cinnamon, Mint Mate and Ubuntu to a friend who's been having problems with Window$. Embarrassingly although all three loaded, none of them recognized the USB mouse.
 
Old 05-06-2013, 06:21 PM   #2
timl
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Does the mouse work on another PC? Or under windows?
 
Old 05-07-2013, 06:20 AM   #3
Chris.Bristol
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This was a demo using a live DVD. The computer normally runs Window$ and everything including the mouse works.
 
Old 05-08-2013, 11:37 PM   #4
timl
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This isn't getting any easier is it! I have to admit I am in the dark as you are. Can you bring up a terminal and type:

Code:
lsub
When I did this I got

Quote:
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 032: ID 06a2:0033 Topro Technology, Inc. USB Mouse
Let's confirm that the system actually sees your mouse.

Cheers
 
Old 05-09-2013, 01:41 AM   #5
EDDY1
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Most likely usb disabled in bios or usb mouse defective
 
Old 05-12-2013, 12:53 PM   #6
Chris.Bristol
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Quote:
Originally Posted by EDDY1 View Post
Most likely usb disabled in bios or usb mouse defective
I wrote this in post #3: "The computer normally runs Window$ and everything including the mouse works."
 
Old 05-12-2013, 01:11 PM   #7
Chris.Bristol
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Thanks timl, I now think this may be more than just a mouse problem. It's a Dell Dimension 1100 and I have just read in reviews that the "Integrated Intel Extreme Graphics 2" is not very good. Perhaps it's not up to running Mint 14 Mate - which is what I thought would be most suitable to convert a Windows user.

Last edited by Chris.Bristol; 05-15-2013 at 03:29 PM. Reason: Removed some irrelevant stuff.
 
Old 05-15-2013, 03:37 PM   #8
Chris.Bristol
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The video card is only a problem with Ubuntu 13.04, but it doesn't matter as after some more experimentation I have found that it will run several earlier distributions. However on most of them the USB (not just the mouse, everything USB) won't work.
Mint-14 Cinnamon - USB doesn't work
Xubuntu 10.10 - USB doesn't work
Xubuntu 10.04 - USB OK
What has happened between those two versions of Xubuntu to stop the USB working?

(Timl - I'll try 'lsub' next time I get a chance.)

Last edited by Chris.Bristol; 05-15-2013 at 03:55 PM. Reason: Clarification
 
Old 06-13-2013, 09:05 AM   #9
Chris.Bristol
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I've gone for an easy solution and got her a computer with a newer graphics chip - it runs Mint-15 Mate.

I've closed the thread because I think it was a graphic card inadequacy unrelated to USB.
 
  


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