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Old 05-12-2011, 02:18 AM   #1
ade05fr
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Thumbs down USB External HDD not recognize anymore on gentoo and BIOS


Hello

i dont know if its the right place to post my thread but instead of searching i have prefered to ask you some help.
Here is my problem : i have an Acer Aspire 9420 with gentoo installed and a 2.6.38-r3 kernel.
Since a few months i have decided to boot from an USB external HDD WD scorpio Blue 750go (with USB adapter) instead of the internal HDD.

Yesterday evening during my gnome session activity i had a black screen with a cursor and nothing can respond anymore.
I tried an hard reboot but my bios does not detect my USB Disk either.
So i boot from a liveDVD to check what is the problem and when i plug my usb disk here is what dmesg indicates
Code:
dmesg

[  110.361037] usb 1-1: new high speed USB device using ehci_hcd and address 7
[  110.475037] usb 1-1: device descriptor read/64, error -71
[  110.690036] usb 1-1: device descriptor read/64, error -71
[  110.893037] usb 1-1: new high speed USB device using ehci_hcd and address 8
[  111.007025] usb 1-1: device descriptor read/64, error -71
[  111.222033] usb 1-1: device descriptor read/64, error -71
[  111.425034] usb 1-1: new high speed USB device using ehci_hcd and address 9
[  111.835041] usb 1-1: device not accepting address 9, error -71
[  111.937040] usb 1-1: new high speed USB device using ehci_hcd and address 10
[  112.346059] usb 1-1: device not accepting address 10, error -71
[  112.346076] hub 1-0:1.0: unable to enumerate USB device on port 1
[  112.587039] usb 2-1: new full speed USB device using uhci_hcd and address 3
[  112.715086] usb 2-1: not running at top speed; connect to a high speed hub
[  112.751239] scsi5 : usb-storage 2-1:1.0
[  113.758245] scsi 5:0:0:0: Direct-Access     WDC WD75 00KEVT-00A28T0        PQ: 0 ANSI: 4
[  113.762704] sd 5:0:0:0: Attached scsi generic sg2 type 0
[  113.767221] sd 5:0:0:0: [sdb] 1465149168 512-byte logical blocks: (750 GB/698 GiB)
[  113.772213] sd 5:0:0:0: [sdb] Write Protect is off
[  113.772221] sd 5:0:0:0: [sdb] Mode Sense: 38 00 00 00
[  113.772226] sd 5:0:0:0: [sdb] Assuming drive cache: write through
[  113.782214] sd 5:0:0:0: [sdb] Assuming drive cache: write through
[  114.000237]  sdb: sdb1 sdb2 < sdb5 sdb6 sdb7 sdb8 sdb9 sdb10 sdb11 sdb12 >
[  114.011246] sd 5:0:0:0: [sdb] Assuming drive cache: write through
[  114.011254] sd 5:0:0:0: [sdb] Attached SCSI disk
can someone help me ? can i repair my HDD drive with hdparm of a specific command line ?
thanks for your help

Ade05fr
 
Old 05-12-2011, 05:12 AM   #2
EDDY1
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I would say that if it's not recognized by bios you need to update them. I just worked on hp pavilion a1720n & it wouldn't reconize the dvd drive until I updated bios.
Check the usb drive out on another computer.
 
Old 05-12-2011, 06:29 AM   #3
TobiSGD
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According to output of dmesg your drive is recognized and working. Have you tried to mount the partitions?
 
Old 05-12-2011, 07:15 AM   #4
ade05fr
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yet the partitions doesnt seem to be corrupted because when i tried to mount root & home partitions i have accessed to all the datas.

But the problem is when i turn on my laptop my usb disk is not recognized.

I doubt that the problem is related to bios because i use it since i boot from this external disk drive.

i dont have hdparm log here but it indicates that there is some address problem when it tries to do some test.
 
Old 05-12-2011, 11:03 AM   #5
EDDY1
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Quote:
I tried an hard reboot but my bios does not detect my USB Disk either.
sorry I thought bios wasn't recognizing
 
  


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