Trouble with libmtp connecting to Creative Zen Vision:M on OpenSUSE 10.3

K3V!N · 04-08-2008, 07:23 PM

I've tried plugging in my Creative Zen Vision:M into my OpenSUSE 10.3 computer several times, and every time I do, the zen freezes up... Gnomad2 (2.9.1) does not detect it, and the results from typing "mtp-detect" at a terminal are:

Quote:

libmtp version: 0.2.1

Attempting to connect device(s)
usb_claim_interface(): No such file or directory
LIBMTP PANIC: Unable to initialize device 1
LIBMTP PANIC: configure_usb_devices() error code: 7 on line 1893
Detect: There has been an error connecting. Exiting

My kernel is 2.6.22.17-0.1-default and in YaST, I have libmtp, libmtp6, libmtp7, libmtp-devel, and libmtp-tools all installed.

The results of lsusb are:

Quote:

Bus 002 Device 012: ID 041e:4151 Creative Technology, Ltd
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 002: ID 046d:c50e Logitech, Inc. MX-1000 Cordless Mouse Receiver
Bus 001 Device 001: ID 0000:0000

So it looks like it detects the device, but libmtp fails.

Any ideas of how I might get this fixed?

Peacedog · 04-08-2008, 09:53 PM

Hi K3V!N, Welcome to lq. Do you have libnjb (required for Gnomad2)?
Good luck. ;-)

K3V!N · 04-08-2008, 10:54 PM

Thank you

And yes, I have libnjb-2.2.5-103 installed.

Peacedog · 04-09-2008, 07:56 AM

Could be permissions, any luck with the device as root or su?
Good luck. ;-)

K3V!N · 04-09-2008, 04:09 PM

Nope, that's not it, it gives the same error even as root.

Peacedog · 04-09-2008, 04:25 PM

Found a possibility here.
Good luck. ;-)

K3V!N · 04-10-2008, 06:31 PM

I checked it out, and I don't think it's the same problem, because it doesn't even connect the mp3 player when I am root... I did a tail -f /var/log/messages, and this is what I got after plugging in the device, and then unplugging it...

Quote:

Apr 10 16:55:06 psycho kernel: usb 1-9: new high speed USB device using ehci_hcd and address 3
Apr 10 16:55:06 psycho kernel: usb 1-9: new device found, idVendor=041e, idProduct=4151
Apr 10 16:55:06 psycho kernel: usb 1-9: new device strings: Mfr=1, Product=2, SerialNumber=3
Apr 10 16:55:06 psycho kernel: usb 1-9: Product: Creative ZEN Vision:M (DVP-HD0004)
Apr 10 16:55:06 psycho kernel: usb 1-9: Manufacturer: Creative Technology Ltd
Apr 10 16:55:06 psycho kernel: usb 1-9: SerialNumber: 255ECA71B05D0D34
Apr 10 16:55:06 psycho kernel: usb 1-9: configuration #1 chosen from 1 choice
Apr 10 16:55:11 psycho kernel: usb 1-9: can't set config #1, error -110
Apr 10 17:04:05 psycho kernel: usb 1-9: USB disconnect, address 3

I tried editing /etc/udev/rules.d/50-udev-default.rules to give MODE=666 to the relevant line, but to no avail. When I run gnomad2 in the console the results for the regular user and root are the same:

Quote:

Failed to open connection to D-BUS SESSION bus
LIBMTP_Get_First_Device: No Devices Attached
PDE device NULL.

Thank you for the help so far.

Peacedog · 04-10-2008, 06:42 PM

Read it to the end, it appears there is an obscure kernel option that needs to be enabled. Last two posts, CONFIG_USB_DEVICE_CLASS IIRC.
Good luck. ;-)