LinuxQuestions.org
Support LQ: Use code LQ3 and save $3 on Domain Registration
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Hardware
User Name
Password
Linux - Hardware This forum is for Hardware issues.
Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?

Notices

Reply
 
Search this Thread
Old 12-04-2012, 07:44 PM   #1
williepabon
Member
 
Registered: May 2007
Posts: 91

Rep: Reputation: 0
Question Scanner not recognized


Recently updated my pc from 10.04 LTS to 12.04 LTS and all my hardware works except the scanner. I have a Genius Colorpage-Vivid 1200x. Get the following message on the screen:
Failed to open device 'gt68:libusb:004:002':invalid argument
The rest of the hardware on my pc is recognized and operational. Apparently, the scanner is identified connected on one of the USB ports of my pc as the code below shows:
Code:
williepabon@Precision-WorkStation-670:~$ sudo lsusb
[sudo] password for williepabon:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 152d:2338 JMicron Technology Corp. / JMicron USA Technology Corp. JM20337 Hi-Speed USB to SATA & PATA Combo Bridge
Bus 001 Device 003: ID 046d:0990 Logitech, Inc. QuickCam Pro 9000
Bus 005 Device 002: ID 413c:1003 Dell Computer Corp. Keyboard Hub
Bus 004 Device 002: ID 0458:201d KYE Systems Corp. (Mouse Systems) ColorPage-Vivid 1200 X
Bus 005 Device 003: ID 413c:2010 Dell Computer Corp. Keyboard
I connected the scanner to other USB ports on the machine, but I get the same error. Any ideas on how to solve this problem? Thanks.
 
Old 12-05-2012, 06:15 AM   #2
camorri
Senior Member
 
Registered: Nov 2002
Location: Somewhere inside 9.9 million sq. km. Canada
Distribution: Slackware 14.1
Posts: 4,851

Rep: Reputation: 432Reputation: 432Reputation: 432Reputation: 432Reputation: 432
Have you got the sane backend installed? Have you got the firmware file installed?

See this link -->http://www.sane-project.org/man/sane-gt68xx.5.html there is a paragraph on where the firmware goes, and how to get it, if missing.

This link -->http://www.meier-geinitz.de/sane/gt68xx-backend/ is for the backend.

Note; I do not have this scanner, have had some experience getting them going. This one is supported, and should work if you have the backend, and firmware installed.

On some systems you have to add your user to the scanner group. In a terminal, run the command 'groups' ( wihtout quotes ) it will give you a list of the groups your user belongs too. You might try adding yourself to the scanner group if it is not there.
 
Old 12-05-2012, 09:41 AM   #3
williepabon
Member
 
Registered: May 2007
Posts: 91

Original Poster
Rep: Reputation: 0
Quote:
Originally Posted by camorri View Post
Have you got the sane backend installed? Have you got the firmware file installed?

See this link -->http://www.sane-project.org/man/sane-gt68xx.5.html there is a paragraph on where the firmware goes, and how to get it, if missing.

This link -->http://www.meier-geinitz.de/sane/gt68xx-backend/ is for the backend.

Note; I do not have this scanner, have had some experience getting them going. This one is supported, and should work if you have the backend, and firmware installed.

On some systems you have to add your user to the scanner group. In a terminal, run the command 'groups' ( wihtout quotes ) it will give you a list of the groups your user belongs too. You might try adding yourself to the scanner group if it is not there.
camorri;

Thanks for providing a solution. I had to manually install the firmware of the scanner (I copied it from my old 10.04 installation). That did the trick. Thanks again.
 
Old 12-05-2012, 10:00 AM   #4
camorri
Senior Member
 
Registered: Nov 2002
Location: Somewhere inside 9.9 million sq. km. Canada
Distribution: Slackware 14.1
Posts: 4,851

Rep: Reputation: 432Reputation: 432Reputation: 432Reputation: 432Reputation: 432
You are most welcome, happy to help.
 
  


Reply

Tags
12.04, scanner


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Multi Function Printer Scanner Not Recognized golddust Linux - Hardware 1 07-19-2011 10:24 AM
Scanner not recognized in Ubuntu Epson Stylus NX510 printer/scanner all2473 Linux - Hardware 7 01-04-2011 09:16 PM
Brother scanner not being recognized in Fedora 11 fender68dg Linux - Hardware 4 10-19-2009 12:12 AM
scanner cannon f650 not being recognized by mandriva 2007 wytewolf2 Linux - Newbie 1 06-01-2009 10:02 AM
Internet device recognized as a scanner? ddrdanny619 Mandriva 0 03-27-2006 08:06 PM


All times are GMT -5. The time now is 04:04 AM.

Main Menu
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
identi.ca: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration