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Old 10-26-2013, 03:34 PM   #1
gabi_at_mia
LQ Newbie
 
Registered: Oct 2013
Posts: 1

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No internet/USB 2 on Linux X86_64 on AMD FX-6300/Realtek GbE/AMD SB950


I recently built a new computer. After connecting my external HD with Ubuntu 13.04 amd64 to it, I found internet and USB 2 are not working. This problem only shows on my new computer, whenever I boot a Linux x86_64 OS. Linux i386 is fine.

Basic System Information:
CPU: AMD FX-6300
Mobo: Gigabyte 990XA-UD3
NIC: Realtek GbE
USB2 Controller: AMD SB950

OS's:
Linux i386: Ubuntu 12.04, Knoppix 7.2.0, Arch Linux (live) 201310
Linux x86_64: Ubuntu 11.10 (live), Ubuntu 13.10, Debian 7.2.0, Arch Linux (live) 201310
OpenBSD 5.3 amd64
Windows 7 64 bit

The problem is not:
- The hardware, since everything works fine on Linux i386
- The 64-bit modus, since OpenBSD and Windows 7 work well too
- The distro, since both Arch Linux and the Debian family show the same symptoms
- The drivers, since the Realtek r8168 proprietary driver didn't get internet up on Ubuntu 13.10 amd64

While searching, I found in my lscpu (both in i386 and x86_64) the following lines:
Model name: AMD FX(tm)-6300 Six-Core Processor
Stepping: 0
CPU MHz: 1400.000
BogoMIPS: 7034.06
Virtualization: AMD-V

This is about 2 GHz less than expected for an AMD FX-6300, which I would consider a third hardware problem.

When connecting a keyboard to a USB 2-port on AL x86_64 I got the following message:

[ 36.670642] usb 11-4: device descriptor read/64, error -32
[ 36.907119] usb 11-4: device descriptor read/64, error -32
[ 37.273488] usb 11-4: device descriptor read/64, error -32
[ 37.509965] usb 11-4: device descriptor read/64, error -32
[ 38.149441] usb 11-4: device not accepting address 12, error -32
[ 38.685674] usb 11-4: device not accepting address 12, error -32
[ 38.685778] hub 11-0:1.0 unable to enumerate USB device on port 4
[ 39.128651] usb 6-2: device descriptor read/64, error -32
[ 39.365128] usb 6-2: device descriptor read/64, error -32
[ 39.731498] usb 6-2: device descriptor read/64, error -32
[ 39.967970] usb 6-2: device descriptor read/64, error -32
[ 40.607447] usb 6-2: device not accepting address 4, error -32
[ 41.143683] usb 6-2: device not accepting address 5, error -32
[ 41.143761] hub 6-0:1.0 unable to enumerate USB device on port 2

From my dmesg's:
AL i686:
[ 3.045475] r8169 Gigabit Ethernet driver 2.3LK-NAPI loaded
[ 3.045484] r8169 0000:03:00.0: can't disable ASPM; OS doesn't have ASPM control
[ 3.045746] r8169 0000:03:00.0: irq 72 for MSI/MSI-X
[ 3.045921] r8169 0000:03:00.0 eth0: RTL8168evl/8111evl at 0xf8752000, 94:de:80:bf:d1:e3, XID 0c900800 IRQ 72
[ 3.045923] r8169 0000:03:00.0 eth0: jumbo features [frames: 9200 bytes, tx checksumming: ko]

AL x86_64
[ 2.431513] r8169 Gigabit Ethernet driver 2.3LK-NAPI loaded
[ 2.431523] r8169 0000:03:00.0: can't disable ASPM; OS doesn't have ASPM control
[ 2.431750] r8169 0000:03:00.0: irq 72 for MSI/MSI-X
[ 2.432042] r8169 0000:03:00.0 eth0: RTL8168evl/8111evl at 0xffffc90000616000, 94:de:80:bf:d1:e3, XID 0c900800 IRQ 72
[ 2.432044] r8169 0000:03:00.0 eth0: jumbo features [frames: 9200 bytes, tx checksumming: ko]

From my lspci -vvv on AL x86_64

00:12.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller (prog-if 10 [OHCI])
Subsystem: Gigabyte Technology Co., Ltd Device 5004
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 32, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 18
Region 0: Memory at feb0a000 (32-bit, non-prefetchable) [size=4K]
Kernel driver in use: ohci-pci
Kernel modules: ohci_pci

00:12.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller (prog-if 20 [EHCI])
Subsystem: Gigabyte Technology Co., Ltd Device 5004
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV+ VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 32, Cache Line Size: 64 bytes
Interrupt: pin B routed to IRQ 17
Region 0: Memory at feb09000 (32-bit, non-prefetchable) [size=256]
Capabilities: [c0] Power Management version 2
Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=0mA PME(D0+,D1+,D2+,D3hot+,D3cold-)
Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
Bridge: PM- B3+
Capabilities: [e4] Debug port: BAR=1 offset=00e0
Kernel driver in use: ehci-pci
Kernel modules: ehci_pci

00:13.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller (prog-if 10 [OHCI])
Subsystem: Gigabyte Technology Co., Ltd Device 5004
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 32, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 18
Region 0: Memory at feb08000 (32-bit, non-prefetchable) [size=4K]
Kernel driver in use: ohci-pci
Kernel modules: ohci_pci

00:13.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller (prog-if 20 [EHCI])
Subsystem: Gigabyte Technology Co., Ltd Device 5004
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV+ VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 32, Cache Line Size: 64 bytes
Interrupt: pin B routed to IRQ 17
Region 0: Memory at feb07000 (32-bit, non-prefetchable) [size=256]
Capabilities: [c0] Power Management version 2
Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=0mA PME(D0+,D1+,D2+,D3hot+,D3cold-)
Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
Bridge: PM- B3+
Capabilities: [e4] Debug port: BAR=1 offset=00e0
Kernel driver in use: ehci-pci
Kernel modules: ehci_pci

00:14.5 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI2 Controller (prog-if 10 [OHCI])
Subsystem: Gigabyte Technology Co., Ltd Device 5004
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 32, Cache Line Size: 64 bytes
Interrupt: pin C routed to IRQ 18
Region 0: Memory at feb06000 (32-bit, non-prefetchable) [size=4K]
Kernel driver in use: ohci-pci
Kernel modules: ohci_pci

00:16.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller (prog-if 10 [OHCI])
Subsystem: Gigabyte Technology Co., Ltd Device 5004
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 32, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 18
Region 0: Memory at feb05000 (32-bit, non-prefetchable) [size=4K]
Kernel driver in use: ohci-pci
Kernel modules: ohci_pci

00:16.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller (prog-if 20 [EHCI])
Subsystem: Gigabyte Technology Co., Ltd Device 5004
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV+ VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 32, Cache Line Size: 64 bytes
Interrupt: pin B routed to IRQ 17
Region 0: Memory at feb04000 (32-bit, non-prefetchable) [size=256]
Capabilities: [c0] Power Management version 2
Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=0mA PME(D0+,D1+,D2+,D3hot+,D3cold-)
Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
Bridge: PM- B3+
Capabilities: [e4] Debug port: BAR=1 offset=00e0
Kernel driver in use: ehci-pci
Kernel modules: ehci_pci

03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168 PCI Express Gigabit Ethernet controller (rev 06)
Subsystem: Gigabyte Technology Co., Ltd Motherboard
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 72
Region 0: I/O ports at d000 [size=256]
Region 2: Memory at d0004000 (64-bit, prefetchable) [size=4K]
Region 4: Memory at d0000000 (64-bit, prefetchable) [size=16K]
Capabilities: [40] Power Management version 3
Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=375mA PME(D0+,D1+,D2+,D3hot+,D3cold+)
Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
Capabilities: [50] MSI: Enable+ Count=1/1 Maskable- 64bit+
Address: 00000000fee3f00c Data: 41d1
Capabilities: [70] Express (v2) Endpoint, MSI 01
DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <512ns, L1 <64us
ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset-
DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
MaxPayload 128 bytes, MaxReadReq 4096 bytes
DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
LnkCap: Port #0, Speed 2.5GT/s, Width x1, ASPM L0s L1, Latency L0 unlimited, L1 <64us
ClockPM+ Surprise- LLActRep- BwNot-
LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- Retrain- CommClk+
ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
LnkSta: Speed 2.5GT/s, Width x1, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
DevCap2: Completion Timeout: Range ABCD, TimeoutDis+, LTR-, OBFF Not Supported
DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-, OBFF Disabled
LnkCtl2: Target Link Speed: 2.5GT/s, EnterCompliance- SpeedDis-
Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
Compliance De-emphasis: -6dB
LnkSta2: Current De-emphasis Level: -6dB, EqualizationComplete-, EqualizationPhase1-
EqualizationPhase2-, EqualizationPhase3-, LinkEqualizationRequest-
Capabilities: [b0] MSI-X: Enable- Count=4 Masked-
Vector table: BAR=4 offset=00000000
PBA: BAR=4 offset=00000800
Capabilities: [d0] Vital Product Data
Unknown small resource type 00, will not decode more.
Capabilities: [100 v1] Advanced Error Reporting
UESta: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
UEMsk: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-
CESta: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr-
CEMsk: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+
AERCap: First Error Pointer: 00, GenCap+ CGenEn- ChkCap+ ChkEn-
Capabilities: [140 v1] Virtual Channel
Caps: LPEVC=0 RefClk=100ns PATEntryBits=1
Arb: Fixed- WRR32- WRR64- WRR128-
Ctrl: ArbSelect=Fixed
Status: InProgress-
VC0: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans-
Arb: Fixed- WRR32- WRR64- WRR128- TWRR128- WRR256-
Ctrl: Enable+ ID=0 ArbSelect=Fixed TC/VC=01
Status: NegoPending- InProgress-
Capabilities: [160 v1] Device Serial Number 01-00-00-00-68-4c-e0-00
Kernel driver in use: r8169
Kernel modules: r8169

I have lots and lots of lists like these, but I cannot post attachments, being a new member, and I don't want to blow up the post even more. I have spent two weeks on this and I don't think I'll get any further myself. I guess there is a minor bug deep down in the Kernel, but I cannot understand enough of the source to find it. But the three hardware problems might just as well be completely unrelated. Please tell me what further information is needed to locate the bug. If necessary, I think I could compile patches into the kernel using my old (t)rusty laptop.

-------
Update:
-------

CPU is detected correctly on Ubuntu 11.10 amd64 and Ubuntu 12.04 i386 (at 3500 MHz), so this problem is probably unrelated and due to a more recent change in the Linux source code. Should I make a new thread for this one?

Last edited by gabi_at_mia; 10-27-2013 at 12:24 PM.
 
  


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