Need to Get Pictures off Thumb Drive, Computer Doesn't See it

happydog500 · 01-13-2017, 11:30 PM

OK, I have a newer Kingston USB 3.0 Thumb Drive. My Linux system doesn't see it. I put it in my Windows computer, it doesn't see it. I put it in my Windows Laptop, doesn't see it.

Went out of town, to a friends house, used his Windows to fix it. Restored it back to original file type (or whatever that setting was). It kept the data that was on it, so I thought it was fixed. His Mac and Windows sees it.

Came home and my Linux or Windows doesn't see it. Gparted doesn't see it, Linux live CD doesn't see it. All my other USB's work.

How can I get this data off it? Any way to get this working again on my machines?

Thank you,
Chris.

TheEzekielProject · 01-14-2017, 12:26 AM

How are you mounting the usb?

beachboy2 · 01-14-2017, 01:11 AM

happydog500,

It sounds like a mount problem as The EzekielProject has said.

Please post the output of:

Code:

 lsusb

 lspci

 sudo fdisk -l

I had a similar problem with a new USB 3.0 flash drive recently. It would not show up in either of my PC's two front USB 2.0 ports.

I then remembered that I had some rear USB 3.0 ports. I plugged it in to one of them and there it was!

Do you have something like Disk Utility in Fedora?

See if it shows up there.

ondoho · 01-14-2017, 03:21 AM

Quote:

Originally Posted by happydog500

His Mac and Windows sees it.
Came home and my Linux or Windows doesn't see it.

could be a problem with your usb ports?

fatmac · 01-14-2017, 08:07 AM

Some USB3 pendrives are not backwards compatible, therefore you can't see their contents via a USB2 socket.

If your machine doesn't have USB3 sockets, & you want the speed, there are some PCI cards with USB3 ports available.

happydog500 · 01-14-2017, 04:26 PM

USB Ports work with other drives.

USB 3 Drive used to work in all my computers.

Output with drive plugged in is;

Code:

roger@Linux ~ $ roger@Linux ~ $ lsusb
roger@Linux: command not found
roger@Linux ~ $ Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
No command 'Bus' found, did you mean:
 Command 'bus' from package 'atm-tools' (universe)
Bus: command not found
roger@Linux ~ $ Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
No command 'Bus' found, did you mean:
 Command 'bus' from package 'atm-tools' (universe)
Bus: command not found
roger@Linux ~ $ Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
No command 'Bus' found, did you mean:
 Command 'bus' from package 'atm-tools' (universe)
Bus: command not found
roger@Linux ~ $ Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
No command 'Bus' found, did you mean:
 Command 'bus' from package 'atm-tools' (universe)
Bus: command not found
roger@Linux ~ $ Bus 005 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
No command 'Bus' found, did you mean:
 Command 'bus' from package 'atm-tools' (universe)
Bus: command not found
roger@Linux ~ $ Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
No command 'Bus' found, did you mean:
 Command 'bus' from package 'atm-tools' (universe)
Bus: command not found
roger@Linux ~ $ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
No command 'Bus' found, did you mean:
 Command 'bus' from package 'atm-tools' (universe)
Bus: command not found
roger@Linux ~ $ Bus 004 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
No command 'Bus' found, did you mean:
 Command 'bus' from package 'atm-tools' (universe)
Bus: command not found
roger@Linux ~ $ Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
No command 'Bus' found, did you mean:
 Command 'bus' from package 'atm-tools' (universe)
Bus: command not found
roger@Linux ~ $ roger@Linux ~ $ 
roger@Linux: command not found
roger@Linux ~ $ roger@Linux ~ $  lspci
roger@Linux: command not found
roger@Linux ~ $ 00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h Processor Root Complex
00:00.0: command not found
roger@Linux ~ $ 00:01.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Sumo [Radeon HD 6410D]
00:01.0: command not found
roger@Linux ~ $ 00:04.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 12h Processor Root Port
00:04.0: command not found
roger@Linux ~ $ 00:11.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 40)
bash: syntax error near unexpected token `('
roger@Linux ~ $ 00:12.0 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB OHCI Controller (rev 11)
bash: syntax error near unexpected token `('
roger@Linux ~ $ 00:12.2 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB EHCI Controller (rev 11)
bash: syntax error near unexpected token `('
roger@Linux ~ $ 00:13.0 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB OHCI Controller (rev 11)
bash: syntax error near unexpected token `('
roger@Linux ~ $ 00:13.2 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB EHCI Controller (rev 11)
bash: syntax error near unexpected token `('
roger@Linux ~ $ 00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 14)
bash: syntax error near unexpected token `('
roger@Linux ~ $ 00:14.1 IDE interface: Advanced Micro Devices, Inc. [AMD] FCH IDE Controller
00:14.1: command not found
roger@Linux ~ $ 00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD] FCH Azalia Controller (rev 01)
bash: syntax error near unexpected token `('
roger@Linux ~ $ 00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 11)
bash: syntax error near unexpected token `('
roger@Linux ~ $ 00:14.4 PCI bridge: Advanced Micro Devices, Inc. [AMD] FCH PCI Bridge (rev 40)
bash: syntax error near unexpected token `('
roger@Linux ~ $ 00:14.5 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB OHCI Controller (rev 11)
bash: syntax error near unexpected token `('
roger@Linux ~ $ 00:16.0 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB OHCI Controller (rev 11)
bash: syntax error near unexpected token `('
roger@Linux ~ $ 00:16.2 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB EHCI Controller (rev 11)
bash: syntax error near unexpected token `('
roger@Linux ~ $ 00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 0 (rev 43)
bash: syntax error near unexpected token `('
roger@Linux ~ $ 00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 1
00:18.1: command not found
roger@Linux ~ $ 00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 2
00:18.2: command not found
roger@Linux ~ $ 00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 3
00:18.3: command not found
roger@Linux ~ $ 00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 4
00:18.4: command not found
roger@Linux ~ $ 00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 6
00:18.5: command not found
roger@Linux ~ $ 00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 5
00:18.6: command not found
roger@Linux ~ $ 00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 7
00:18.7: command not found
roger@Linux ~ $ 01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 06)
bash: syntax error near unexpected token `('
roger@Linux ~ $

Thank you for the help,

Chris.

TheEzekielProject · 01-14-2017, 04:31 PM

Most of the time, your usb should show up with the lsblk command

Step 1) With usb NOT plugged in

Code:

lsblk

Step 2) With usb plugged in

Code:

lsblk

Step 3) Compare output, determine usb /dev/sdX
Step 4)

Code:

mount /dev/sdX /yourmountpointhere

Step 5) ???
Step 6) Profit

happydog500 · 01-14-2017, 04:45 PM

Sorry, watching the game. Did it without the drive plugged in. I redid it with it and edited my post.

happydog500 · 01-14-2017, 04:49 PM

lsblk outputs are the same when plugged in or not.

beachboy2 · 01-15-2017, 12:06 AM

happydog500,

With the USB drive plugged in, what is the output from:

Code:

 sudo fdisk -l

BW-userx · 01-15-2017, 06:29 PM

you also need to install
usbutils - for lsusb to get rid of command not found
and
pciutils - for lspci to get rid of command not found

so your output looks like this but yours not mine

Code:

[~]>>$ lsusb
Bus 004 Device 004: ID 03f0:231d Hewlett-Packard Broadcom 2070 Bluetooth Combo
Bus 004 Device 003: ID 0461:4dce Primax Electronics, Ltd 
Bus 004 Device 005: ID 19d2:0307 ZTE WCDMA Technologies MSM 
Bus 004 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 002: ID 1058:0827 Western Digital Technologies, Inc. 
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 002: ID 4971:8013 SimpleTech 
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 002: ID 046d:c077 Logitech, Inc. M105 Optical Mouse
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

No "command not found"

JaseP · 01-16-2017, 03:02 PM

Could be a problem if the USB drive is formatted in exFAT versus FAT32 (or other)...

If you're on a Ubuntu-based distro try installing the exFAT support:

Code:

sudo apt-get install exfat-fuse exfat-utils