What brand/model do you have? I'd find out and check the HCL (link at top of page).
If you open a Konsole window, and type "su" (no quotes) <enter> <your root password> and then "lspci" it will give you information on all your pci devices. This can be helpful to identify what chipset a particular device uses (and hence, which drivers to use with it).
Is it an internal or external modem? (to be more specific, com3 is translated to /dev/ttyS2, /dev/ttyS0 is com1...)
junme: Just because Windows uses com3 does not mean that it must be an external modem. Internal modems have (or at least had) com ports associated with them.
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