Running Mandrake 10.1 and evidently there is no driver being detected for my modem, which is a CXT Soft Data Fax Modem with SmartCP (whatever that is).

Anybody have any idea where I can get a driver for this modem?

This seems to be a Conexant HSF modem. Go to www.linuxant.com and download the HSF driver for your kernal. You can find your kernal number by using
uname -r
on the command line.

thanks. i downloaded the driver and installed but does not appear to be connecting. any advice on troubleshooting from here would be much appreciated!

Are you using Kppp to connect to the internet. If so, can you query the modem to see if Kppp recognizes it?

uhhhhhhhmmm. not sure. basically, i just downloaded and installed the driver from linuxant, then went to ' configure your computer', selected, network & internet, new connection, selected modem option, /dev/modem/, gave it my dial up number, asked it check the status, then i get "doesn't appear to be connected to internet".

as far as Kppp, i'm obviously new to the linux world so not sure what that is. perhaps i'm missing something completely obvious!

See if you have Kppp loaded on your system. A simple search for kppp should find it if you have it loaded. If you don't have it on your system go to:

http://rpm.pbone.net/index.php3

and download the correct arch for your system.

You can view the KDE's Kppp HOWTo on the following web site:

http://linuxheadquarters.com/howto/n...ing/kppp.shtml

Kppp will let you query your modem to see that its working and by selecting parameters you will find the setup needed to make your modem work.

interesting. i got kppp loaded and it seems to find the modem okay. it then even apparently connects (at least it says it has a connection) although it no websites ever come up.

when i'm back in the office and plugged into our fractional T1, everything works fine with respect to the browser etc.

still no modem dial up connection though.

Try clicking on Details in the Kppp Connection Window and see if you have any response to internet activity. From time to time one of my internet numbers gives me a flat line, i.e. 0 KB/sec activity and I switch to another number where activity will be somewhere in the 3.9 to 5.9 KB/sec range.

finally back at this. when i go under the details i'm seeing zero activity. when you say change numbers, what are you referring to?

Do you have another telephone number which you can dial into for your ISP?

unfortunately not. sadly, various windows pc's that are around dialup to this number without a hitch. urrrg.

1. Turn off your firewall temporarily
2. Make sure your ISP is linux friendly. AOL is not unless you have special dialer
3. Type ATZ in 'query modem' tab of Kppp -should come back OK
4. pickup extension phone immediately after dialing and listen for 'handshake'
5. If you have messed with the internet settings in MCC, Mandrake is known for getting confused. The /etc/resolv.conf file gets screwy. before you connect, there should be nothing in this file if you are using auto DHCP. After you connect, there should be the address of your ISP. This is a temporary file- this is normal
6. Your post doesn't indicate if this is a PCI modem. If continue with problems- consider external serial port modem - no drivers needed, generally faster than internal PCI modems, buy 'em cheap ($5 at thrift shops).

good luck