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Old 11-19-2007, 07:48 PM   #1
mjkelly93
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Registered: Jul 2005
Location: Shenandoah PA
Distribution: Ubuntu 5.10
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Unhappy Lexmark c532dn color laser printer will only print in grayscale


I have a lexmark C532DN printer. It worked perfectly fine prior to upgrading ubuntu to Gutsy. Now it will only print in black and white.

I went on lexmarks site and got the newer drivers thinking maybe mine were outdated. I installed them properly. I installed a new printer with the new drivers. When i go into the settings of that printer however, i can only set greyscale for both the newer version i installed and the older one? Prior to upgrading last month, the printer worked just fine. When i go to System > Administration > Printing > Printer Options - I can only pick grayscale under color model.

I asked on ubuntuforums as well with no responses now over two weeks ago.
 
Old 11-20-2007, 07:08 AM   #2
pixellany
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Have you tried setting things up using the CUPS browser interface? (URL: localhost:631)

Also, can you try some other printer(s)?

I haven't followed Gnome lately, having switched to KDE because there seemed to be more control of just about everything.
 
Old 01-07-2008, 08:49 AM   #3
wavesound
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Hi
I have the same printer and the same problem from O Office.
All comes out greyscale. Makes a real mess of my company artwork.
Anyone find a solution?

It worked find under 6lt, which I am thinking of going back to, as I need printers more than compiz and such.

Cheers
Bob
 
Old 01-07-2008, 08:56 AM   #4
wavesound
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Quote:
Originally Posted by pixellany View Post
Have you tried setting things up using the CUPS browser interface? (URL: localhost:631)

Also, can you try some other printer(s)?

I haven't followed Gnome lately, having switched to KDE because there seemed to be more control of just about everything.
HI

How do you get into the root admin page? I can't set root pw and my usual
password fails? ( as it's not root in the real sense)

Just tried the test page and it's in colour!
So it's not the printer as such (I'm using postcript as the driver)

Cheers
Bob
 
Old 01-07-2008, 09:33 AM   #5
mjkelly93
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Dont use the lexmark driver. I cant remember which one i picked but it wasnt a lexmark one and it worked fine. I had color and duplexing working just fine. Look for a different popular brand and pick one that has color and duplexing. You might have change a few settings in OO like page margins and stuff so it fits on the page fine and you also might have to take a look at the preferences or options in the printer driver page. But overall, it can be set up to work just fine in Gutsy.

Wavesound: as far you're superuser pw, i'm not sure what distribution you are using and they are almost all different in the way they handle root.

I think i'd have a hard time picking a printer over compiz as i love compiz hehe.
 
Old 01-07-2008, 02:05 PM   #6
wavesound
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Quote:
Originally Posted by mjkelly93 View Post
Dont use the lexmark driver. I cant remember which one i picked but it wasnt a lexmark one and it worked fine. I had color and duplexing working just fine. Look for a different popular brand and pick one that has color and duplexing. You might have change a few settings in OO like page margins and stuff so it fits on the page fine and you also might have to take a look at the preferences or options in the printer driver page. But overall, it can be set up to work just fine in Gutsy.

Wavesound: as far you're superuser pw, i'm not sure what distribution you are using and they are almost all different in the way they handle root.

I think i'd have a hard time picking a printer over compiz as i love compiz hehe.
Hi Thanks for that, I don't seem to be able to find a driver from Lexmark for 64bit systems.
RE the root pw I'm using standard Gutsy 7.10 and when Cups wants the root pw it refuses to let me in using my user pw.

You don't set a root pw on this install.

Cheers
Bob
 
Old 01-07-2008, 03:12 PM   #7
mjkelly93
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I've tried a bunch of the lexmark drivers and none fully worked.

As far as your root password on ubuntu 7.10, your initial user that you created, probably your first name, should be in the admin user group. Any additional users you create, can not log in as superuser because they are created in the user group or something similar to that.

I think the command to put your user in the admin group is something like:
$sudo adduser INSERTYOURUSERNAMEHERE admin

So if your username is bob, you need to log in under your admin user, then in a console run the command:
$sudo adduser bob admin

If for some reason you cant log in under your admin user, theres a way to reset that from bootup. I can't remember how since its been so long but i think you go into safemode and change it that way since then it wont ask for a PW.
 
Old 01-07-2008, 03:59 PM   #8
wavesound
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Quote:
Originally Posted by mjkelly93 View Post
I've tried a bunch of the lexmark drivers and none fully worked.

As far as your root password on ubuntu 7.10, your initial user that you created, probably your first name, should be in the admin user group. Any additional users you create, can not log in as superuser because they are created in the user group or something similar to that.

I think the command to put your user in the admin group is something like:
$sudo adduser INSERTYOURUSERNAMEHERE admin

So if your username is bob, you need to log in under your admin user, then in a console run the command:
$sudo adduser bob admin

If for some reason you cant log in under your admin user, theres a way to reset that from bootup. I can't remember how since its been so long but i think you go into safemode and change it that way since then it wont ask for a PW.
Doh!!!

I used root and then the pw!

I'll give it a try.
cheers
Bob
 
Old 01-07-2008, 04:02 PM   #9
mjkelly93
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Registered: Jul 2005
Location: Shenandoah PA
Distribution: Ubuntu 5.10
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I dont believe there is a way to log in under root in Ubuntu. You need to use the first account you made when installing, that is an admin user. Any other one you add, you need to put in the admin group then to be able to sudo.
 
  


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