Issues installing Panasonic printer kxmb 2000

Seanog · 05-04-2014, 07:52 AM

Hi, just recently installed Zorin 8 and I'm impressed so far. But I have a problem installing Panasonic printer KX-MB 2000. I got stuck in following the instructions in http://panasonic.net/pcc/support/fax...driver.html#PD

AFter connecting the printer and following the steps to add it, I get the message that I need to install: /usr/lib/cups/filter/L_HOJDGCZAZ, but how would I go about installing it? Any ideas? Thank you.

camorri · 05-04-2014, 08:36 AM

Quote:

L_HOJDGCZAZ

This file is part of the tar archive you downloaded. If you have extracted the archive, there is s sub-directory called 'filter'. The file is in there. As root copy the file to /usr/lib/cups/filter/

Then try the printer.

Seanog · 05-04-2014, 09:50 AM

ACtually not quite sure how to do that...I mean I know how to use root but I tried dragging the file from desktop to the Terminal but I probably did it incorrectly. IN any case, finally I have the printer printing pages, though, after also installing the scan driver, I don't know how to actually scan a document. Is there a way, for example, to access the Panasonic scanner from Graphics /simple scan? I tried simple scan, but no scanner is detected, although I have it turned on and connected.

camorri · 05-04-2014, 10:05 AM

Quote:

ACtually not quite sure how to do that

The command to use is 'cp' The command would look like this:

'cp /path/to/archivne/filter/L_HOJDGCZAZ /usr/lib/cups/filter/' as root user, or sudo if that is how your system is set up. Just what is between the quotes, not the quotes. Of course you have to enter the correct path to the archive.

Have you got sane installed? Sane is a set of packages to support scanners. These are the packages I have installed.

Quote:

ls -l /var/log/packages | grep sane
-rw-r--r-- 1 root root 781 Jan 14 10:41 ksaneplugin-4.10.5-i486-1
-rw-r--r-- 1 root root 1414 Jan 14 10:42 libksane-4.10.5-i486-1
-rw-r--r-- 1 root root 18056 Jan 14 11:24 sane-1.0.24-i486-1
-rw-r--r-- 1 root root 11464 Jan 14 11:25 xsane-0.998-i486-3

You do not need ksaneplugin unless you are running KDE desktop. libsane and sane are essential. xsane is a graphical front end to run the scanner. These packages are for Slackware 14.1, the names for your distro probably will be slightly different.

You have not said what distro you are using. Go into its package manager, and look for similar packages. Install them if they are not already installed.

Hope this helps.

Seanog · 05-04-2014, 10:07 AM

I'm using Zorin 8. OK, I will have a look now in Package manager, thanks.

Seanog · 05-04-2014, 10:12 AM

I see Sane-pygtk is listed. Would that be the one? But only has 1 star out of 5 for some reason...

camorri · 05-04-2014, 10:29 AM

Don't know exactly what that package is for. Just a guess, it has something to do with python ( a programming a language and GTK.

In a command prompt, try the command 'sane-find-scanner' ( no quotes ). If you get 'command not found' I don't think you have sane installed. If you get a few lines of output, you have sane.

I have no experience with Zorin, so I can not help much with the package manager.

This is the output I get with sane-find-scanner.

Quote:

sane-find-scanner

# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.

# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.
# Also you need support for SCSI Generic (sg) in your operating system.
# If using Linux, try "modprobe sg".

found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x4505 [HP Scanjet G4000 Photo series]) at libusb:001:004
could not open USB device 0x0a12/0x0001 at 002:003: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 002:001: Access denied (insufficient permissions)
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.

# Not checking for parallel port scanners.

# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.

# You may want to run this program as root to find all devices. Once you
# found the scanner devices, be sure to adjust access permissions as
# necessary.

It finds my HP scanner.

Seanog · 05-04-2014, 10:36 AM

I get this in root:

Code:

root@John:/home/john# sane-find-scanner

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

could not fetch string descriptor: Pipe error
could not fetch string descriptor: Pipe error
  # No USB scanners found. If you expected something different, make sure that
  # you have loaded a kernel driver for your USB host controller and have setup
  # the USB system correctly. See man sane-usb for details.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.
root@John:/home/john# ^C
root@John:/home/john#

Can you help me with the next step? thanks

camorri · 05-04-2014, 10:49 AM

Quote:

Can you help me with the next step?

Be happy to.

Not sure what you think the next step is.

Right now, it appears you do have sane installed. sane-find-scanner will not always detect a scanner, and since this a multi-function device, and the printer part does work at some level, we know the USB connection is working.

Seanog · 05-04-2014, 10:54 AM

When I open Simple scan, it says "no scanner detected" It is connected and turned on. I'm lost...

camorri · 05-04-2014, 11:02 AM

Try as root user to run the program. It may be you are not a member of the correct group to access the scanner. You may have to add your user to the lp group, and or scanner group.

Seanog · 05-04-2014, 12:18 PM

ok, how would I go about adding my username to lp?

Seanog · 05-04-2014, 12:22 PM

oh...I just did

Code:

sudo adduser $USER lp

but I still get "no scanner detected" in simple scan

camorri · 05-04-2014, 12:25 PM

Try it as root user.

Seanog · 05-04-2014, 12:32 PM

OK, just did it in root:

Code:

john@John:~$ su
Password: 
root@John:/home/john# adduser $USER lp
Adding user `root' to group `lp' ...
Adding user root to group lp
Done.
root@John:/home/john#

And it's working now! Just did my first Zorin scan! Thanks, I really appreciate the help!