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Old 02-08-2016, 02:20 PM   #1
thund3rstruck
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Thumbs down Huge Warning Regarding WD Green Drives


Last year, I decided to upgrade my Linux Home Server by adding two spiffy new 4TB WD Green Drives. Specifically, I bought two of these: (http://www.amazon.com/gp/product/B00EHBEUZO)

It was a fairly simple process to use mdadm to create my desired RAID and I was all set. No worries or hassles for almost 7 months. Then suddenly my drives started failing with constant I/O errors.

I have generated a lot of threads seeking help around various forums online; like this thread I created when my RAID first failed.
http://unix.stackexchange.com/questi...failure/233544

At this point, I have already replaced one of these drives, eliminated the RAID all-together, and was about to replace the motherboard when I stumbled across some info from Western Digital regarding Load Cycle Count: http://www.wdc.com/wdproducts/librar...879-771438.pdf.

The material seems to imply that these drives have a lifetime Load Cycle Count of 300,000.

Checking my drives, I can see I am in really bad shape:
http://imgur.com/8fkBW6k

One of my WD Green Drives is deader than dead. My other one is showing 260,000 load cycle count and it's not even a year old. My brand new WD Purple drive, which is only 3 weeks old is already at 4,000.

Meanwhile, my ancient Seagate 3TD drive (which is 5 years old) is only at 150.

Needless to say, I'm utterly shocked.

At this point I don't know if I should blame Western Digital or Linux. Prior to this experience I have been running Linux servers since 1998 and have never had any trouble.

One thing is clear, however, I have three Western Digital hard drives in this server (2 Green and 1 Purple) and so far one drive is completely dead. One is constantly failing and near death and the other is basically brand new, but still has 20-times the load cycle count of my 5 year old Seagate drive.

Western Digital seems to be the common factor in this equation.
 
Old 02-08-2016, 02:41 PM   #2
Emerson
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The trouble with WD greens is parking the heads is done by firmware while it should be under control of OS. There is a DOS executable available from WD (methinks) one can run to disable this "feature".
 
Old 02-08-2016, 02:48 PM   #3
thund3rstruck
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Quote:
Originally Posted by Emerson View Post
The trouble with WD greens is parking the heads is done by firmware while it should be under control of OS. There is a DOS executable available from WD (methinks) one can run to disable this "feature".
I found this utility... I can't run it though since I'm rsyncing all my data to yet another drive since my second WD Green Drive failed (again) last night

http://idle3-tools.sourceforge.net/

I'm crossing my fingers that it helps...
 
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Old 02-08-2016, 02:51 PM   #4
Emerson
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Hey, good find! I didn't know there is a Linux tool for this.
 
Old 02-08-2016, 03:08 PM   #5
astrogeek
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I will not divert this thread about WD Greens, but if looking for a good alternative you might find some useful thoughts from my own drive search in this thread. There were some very useful links provided by others in that thread.

I decided on Toshiba drives at the time and now have three of them - 2-1/2 years of heavy use on two, moderate on the third, no problems - still a very happy camper.
 
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Old 02-08-2016, 09:40 PM   #6
jefro
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The Pdf says this.
"
...
Applications
WD Green hard drives are tested and recommended for primary use in desktop and All-in-One PCs, as secondary storage for archiving, in external cases or as
reliable backup storage. Desktop drives are not recommended for use in RAID environments. Please consider using WD Red
..."
 
Old 02-08-2016, 09:44 PM   #7
Emerson
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Reds park heads, too, but it is not catastrophic.

Code:
  9 Power_On_Hours          0x0032   088   088   000    Old_age   Always       -       8905
193 Load_Cycle_Count        0x0032   199   199   000    Old_age   Always       -       3956
 
Old 02-09-2016, 05:11 AM   #8
polczym
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Unhappy Green Drive Issues with Mint

I too have encountered premature failure rates for these drives.

I had spent a lot of time setting up and configuring a Linux Mint build for a monitoring project I embarked on, only to have the system crash early in the project.

Luckily I had things backed up.

I should have listened to thund3rstruck when he told me about this anomaly a few years back.

Lesson learned I guess.
 
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Old 02-09-2016, 12:57 PM   #9
thund3rstruck
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Since executing id3ctl, the Load_Cycle_Count has only increased by a count of 6 since yesterday afternoon.

Code:
developer@BAILEYFS01:~$ sudo smartctl -A /dev/sdd | grep "^193"
193 Load_Cycle_Count  0x0032  114  114  000  Old_age  Always - 259750
This might not save the life of my remaining Green drive, but at least it might prevent it from throwing I/O errors every other day.
We'll see....
 
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Old 02-09-2016, 05:43 PM   #10
syg00
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Thanks folks.
Mid last year I swapped out laptop hard-drive for a new one. A WD Black. Already at 189000 and counting. Damn these vendors.
 
Old 02-09-2016, 05:58 PM   #11
syg00
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Instantly fixed my response time problems. Latencytop had been showing the disk as the issue, but I thought it must be in other (old) components as the disk was new.

Damn these vendors to hell.
 
Old 02-09-2016, 06:11 PM   #12
thund3rstruck
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Quote:
Originally Posted by syg00 View Post
Thanks folks.
Mid last year I swapped out laptop hard-drive for a new one. A WD Black. Already at 189000 and counting.
Wow... I thought the WD Black Drives were immune to this problem?
 
Old 02-09-2016, 06:21 PM   #13
Emerson
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Not laptop drives. Laptop drives are designed to cope with huge number of head parking.

Here is smartctl for one of my laptop drives:
Code:
  9 Power_On_Hours          0x0012   029   029   000    Old_age   Always       -       31450
193 Load_Cycle_Count        0x0012   001   001   000    Old_age   Always       -       1067291
See that count?! Drive still working great.

Last edited by Emerson; 02-09-2016 at 06:27 PM. Reason: Add data.
 
Old 02-09-2016, 07:20 PM   #14
astrogeek
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I just pulled up the data on the drive I replaced in my laptop, at removal, producing errors but not yet failed:

Code:
  9 Power_On_Seconds        0x0032   022   022   000    Old_age   Always       -       39194h+32m+49s
193 Load_Cycle_Count        0x0032   063   063   000    Old_age   Always       -       753201
I think I had adjusted hdparms to slow them down at some point but this works out to 19.2 retracts per hour.

The "new" drive ran for a while before I reset hdparms...

Code:
  9 Power_On_Hours          0x0032   091   091   000    Old_age   Always       -       3698
193 Load_Cycle_Count        0x0032   088   088   000    Old_age   Always       -       122441
Which is >33 retracts per hour!

I reset it at that point with hdparm -B 192 and the current result is...

Code:
  9 Power_On_Hours          0x0032   073   073   000    Old_age   Always       -       11191
193 Load_Cycle_Count        0x0032   082   082   000    Old_age   Always       -       184300
Which is about 8 retracts per hour since the change, or 16 per hour lifetime average, powered on 14 hours per day average.
 
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