HP OfficeJet G55XI doesnt want to work with Feisty, what should i do?

mitchell7man · 05-01-2007, 10:37 PM

Hello everyone, i installed feisty fresh but i havent been able to get my printer to work. here is the printer properties in Localhost:631

Quote:

Description: OfficeJet
Location: OfficeJet
Make and Model: HP OfficeJet G55 Foomatic/hpijs (recommended)
Printer State: processing, accepting jobs, published.
Device URI: usb://HP/OfficeJet%20G55xi?serial=SGC04E068HVL

but it does not print... i'm not sure what to do. All help is greatly appreciated,

mitchell7man · 05-03-2007, 12:00 PM

Hi, i'm just posting this cuz i haven't gotten any responses. Does anyone know what to do or at least have any ideas of what could be wrong or things to check on?

---i have ubuntu feisty fawn.

Hern_28 · 05-03-2007, 12:09 PM

Had the same problem on my wifes puter. drivers loaded but did not work unless you logged in as root.

"chmod 777 /dev/usb/lp0"

not sure if it was wise to use 777 but it worked on hers. think 666 is for users.

mitchell7man · 05-03-2007, 02:32 PM

Quote:

chmod 777 /dev/usb/lp0

so that's what you used, i would go chmod 666 /dev/usb/lp0 ? .... what is lp0? and also if it doesn't help, how could i reverse this action?

Hern_28 · 05-03-2007, 02:35 PM

lp0 was the device ubuntu gave her printer. I use Slackware normally so sorry if instructions are sketchy. Not sure how to check current permissions in ubuntu.

mitchell7man · 05-03-2007, 02:42 PM

how can i find the "device" my printer is? ... and how can i reverse the chmod if it does not fix anything?... or is that necessary?... i don't want to create any security vulnerabilites, and that's what i'm worried about. Thanks very much,

Hern_28 · 05-03-2007, 03:11 PM

lsusb should give you the name of the printer. could do "ls -l /dev/lp*" to locate the printer. Of course this is assuming that the printer prints when logged in as root.

mitchell7man · 05-03-2007, 09:50 PM

Quote:

Bus 006 Device 002: ID 03f0:0111 Hewlett-Packard G55xi Printer/Scanner/Copier

that is what lsusb returns with, I don't fully understand the other command (i don't know what to put in for *),....so what do i put in?

Quote:

Description: OfficeJet
Location: OfficeJet
Make and Model: HP OfficeJet G55 Foomatic/hpijs (recommended)
Printer State: idle, accepting jobs, published.
Device URI: usb://HP/OfficeJet%20G55xi?serial=SGC04E068HVL

that is the CUPS status etc.

Hern_28 · 05-04-2007, 09:51 AM

lsusb says the printer has been detected. "ls -l /dev/lp*" will tell you what port the printer is installed on.

mitchell7man · 05-04-2007, 08:25 PM

Hmmm that doesn't work here's what i got

Quote:

mitchellj@mitchellj-delltop:~$ ls -l /dev/lp*
ls: /dev/lp*: No such file or directory
mitchellj@mitchellj-delltop:~$ ls -l /dev/lp
ls: /dev/lp: No such file or directory
mitchellj@mitchellj-delltop:~$ sudo ls -l /dev/lp
Password:
ls: /dev/lp: No such file or directory
mitchellj@mitchellj-delltop:~$ sudo ls -l /dev/lp*
ls: /dev/lp*: No such file or directory

.... i still can't figure out what the device is?

Hern_28 · 05-05-2007, 02:35 PM

ok then try "ls -l /dev/usblp*". seems symlink was not created.

mitchell7man · 05-06-2007, 08:58 PM

ok i got

Quote:

mitchellj@mitchellj-delltop:~$ ls -l /dev/usblp*
crw-rw---- 1 root lp 180, 0 2007-05-06 19:34 /dev/usblp0

so i need to run a chmod as follows

Quote:

chmod 666 /dev/usblp0

correct?

Hern_28 · 05-07-2007, 09:52 AM

to reverse would only have to chmod it back too root privileges but I would leave it at users (because users are going to want to print irregardless).

mitchell7man · 05-07-2007, 10:25 PM

Hmmm.... this is the status of the printer

Quote:

USB printer is busy; will retry in 5 seconds..

when i try to print, but it still doesn't print.?... this is wierd, b/c when i had ubuntu edgy it worked just fine... shouldnt it be the same... or is there something i'm doing wrong ? (I did the chmod)

Hern_28 · 05-08-2007, 10:14 AM

are you using cups or the GUI print manager. Don't think feisty is gnome. It looks as if you could have KDE (or whatever desktop) set to run the printer and cups as default for printing. I would probably try and remove the current default config and set up the printer scanner again. Think the chmod worked, because now we are getting an error from accessing the printer instead of it just not working.