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dchester11 09-11-2011 02:22 AM

Epson Workforce 520 on Fedora 15 prints blank pages
 
Hi all -
I'm sure I am missing something simple but when I print on my network attached Epson Workforce 520 from mt Fedora 15 laptop it only print tons of blank pages with no text.

I tried temporarily disabling SELinux and the firewall with no luck.

I intalled the printer using the print-config-util program or something like that. the default printer intaller in Fedora

I tried using the suggested Gutenprint driver and the driver on linuxprinting.org.

I have the output from the Printer Troubleshooting tool but it seems to be too long to post. I'll pu thte beginning and let me know if there is anything else that would be useful. Any thoughts or suggestions anyone?

Thanks in advance

-----------------------------------------------------

Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Is local server publishing?):
{'local_server_exporting_printers': False}
Page 3 (Choose printer):
{'cups_dest': <cups.Dest EPSON-WorkForce-520 (default)>,
'cups_instance': None,
'cups_queue': 'EPSON-WorkForce-520',
'cups_queue_listed': True}
Page 4 (Check printer sanity):
{'cups_device_uri_scheme': u'dnssd',
'cups_printer_dict': {'device-uri': u'dnssd://EPSON4235D3%20(WorkForce%20520)._printer._tcp.local/',
'printer-info': u'EPSON WorkForce 520',
'printer-is-shared': True,
'printer-location': u'',
'printer-make-and-model': u'Epson WorkForce 500 - CUPS+Gutenprint v5.2.7 Simplified',
'printer-state': 3,
'printer-state-message': u'Data file sent successfully',
'printer-state-reasons': [u'marker-supply-empty-warning'],
'printer-type': 8556556,
'printer-uri-supported': u'ipp://localhost:631/printers/EPSON-WorkForce-520'},
'cups_printer_remote': False,
'is_cups_class': False,
'local_cups_queue_attributes': {'auth-info-required': u'none',
'charset-configured': u'utf-8',
'charset-supported': [u'us-ascii', u'utf-8'],
'color-supported': True,
'compression-supported': [u'none', u'gzip'],
'copies-default': 1,
'copies-supported': (1, 9999),
'cups-version': u'1.4.8',
'device-uri': u'dnssd://EPSON4235D3%20(WorkForce%20520)._printer._tcp.local/',
'document-format-default': u'application/octet-stream',
'document-format-supported': [u'application/octet-stream',
u'application/pdf',
u'application/postscript',
u'application/vnd.cups-banner',
u'application/vnd.cups-command',
u'application/vnd.cups-pdf',
u'application/vnd.cups-postscript',
u'application/vnd.cups-raster',
u'application/vnd.cups-raw',
u'application/vnd.hp-hpgl',
u'application/x-cshell',
u'application/x-csource',
u'application/x-perl',
u'application/x-shell',
u'image/gif',
u'image/jpeg',
u'image/png',
u'image/tiff',
u'image/x-bitmap',
u'image/x-photocd',
u'image/x-portable-anymap',
u'image/x-portable-bitmap',
u'image/x-portable-graymap',
u'image/x-portable-pixmap',
u'image/x-sgi-rgb',
u'image/x-sun-raster',
u'image/x-xbitmap',
u'image/x-xpixmap',
u'text/css',
u'text/html',
u'text/plain'],
'finishings-default': 3,
'finishings-supported': [3],
'generated-natural-language-supported': [u'en-us'],
'ipp-versions-supported': [u'1.0',
u'1.1',
u'2.0',
u'2.1'],
'ippget-event-life': 15,
'job-creation-attributes-supported': [u'copies',
u'finishings',
u'ipp-attribute-fidelity',
u'job-hold-until',
u'job-name',
u'job-priority',
u'job-sheets',
u'media',
u'media-col',
u'multiple-document-handling',
u'number-up',
u'output-bin',
u'output-mode',
u'orientation-requested',
u'page-ranges',
u'print-quality',
u'printer-resolution',
u'sides'],
'job-hold-until-default': u'no-hold',
'job-hold-until-supported': [u'no-hold',
u'indefinite',
u'day-time',
u'evening',
u'night',
u'second-shift',
u'third-shift',
u'weekend'],
'job-k-limit': 0,
'job-page-limit': 0,
'job-priority-default': 50,
'job-priority-supported': [100],
'job-quota-period': 0,
'job-settable-attributes-supported': [u'copies',
u'finishings',
u'job-hold-until',
u'job-name',
u'job-priority',
u'media',
u'media-col',
u'multiple-document-handling',
u'number-up',
u'output-bin',
u'output-mode',
u'orientation-requested',
u'page-ranges',
u'print-quality',
u'printer-resolution',
u'sides'],
'job-sheets-default': (u'none', u'none'),
'job-sheets-supported': [u'none',
u'classified',
u'confidential',
u'mls',
u'secret',
u'selinux',
u'standard',
u'te',
u'topsecret',
u'unclassified'],
'marker-change-time': 1315255783,
'marker-colors': [u'#000000',
u'#000000',
u'#FF00FF',
u'#00FFFF',
u'#FFFF00'],
'marker-levels': [100, 1, 22, 22, 36],
'marker-names': [u'Black Ink Cartridge',
u'Black#2 Ink Cartridge',
u'Magenta Ink Cartridge',
u'Cyan Ink Cartridge',
u'Yellow Ink Cartridge'],
'marker-types': [u'inkCartridge',
u'inkCartridge',
u'inkCartridge',
u'inkCartridge',
u'inkCartridge'],
'media-bottom-margin-supported': [0],
'media-col-supported': [u'media-bottom-margin',
u'media-left-margin',
u'media-right-margin',
u'media-size',
u'media-source',
u'media-top-margin',
u'media-type'],
'media-default': u'na_letter_8.5x11in',
'media-left-margin-supported': [0],
'media-right-margin-supported': [0],
'media-supported': [u'na_letter_8.5x11in',
u'na_legal_8.5x14in',
u'na_executive_7.25x10.5in',
u'jpn_hagaki_100x148mm',
u'om_cd5-inch_116.06x116.06mm',
u'om_cd3-inch_64.91x64.91mm',
u'om_cdcustom_119.94x119.94mm',
u'oe_w288h432_4x6in',
u'na_invoice_5.5x8.5in',
u'iso_a4_210x297mm',
u'custom_min_2x2in',
u'custom_max_8.5x1200in'],
'media-top-margin-supported': [0],
'media-type-supported': [u'stationery',
u'postcard',
u'photographic-glossy',
u'transparency',
u'envelope',
u'back-film',
u'photographic-matte',
u'matte-heavy',
u'stationery-inkjet',
u'stationery-coated',
u'photo',
u'photographic-glossy',
u'semigloss',
u'luster',
u'photographic-glossy',
u'color-life',
u'other'],
'multiple-document-handling-supported': [u'separate-documents-uncollated-copies',
u'separate-documents-collated-copies'],
'multiple-document-jobs-supported': True,
'multiple-operation-time-out': 300,
'natural-language-configured': u'en-us',
'notify-attributes-supported': [u'printer-state-change-time',
u'notify-lease-expiration-time',
u'notify-subscriber-user-name'],
'notify-events-default': [u'job-completed'],
'notify-events-supported': [u'job-completed',
u'job-config-changed',
u'job-created',
u'job-progress',
u'job-state-changed',
u'job-stopped',
u'printer-added',
u'printer-changed',
u'printer-config-changed',
u'printer-deleted',
u'printer-finishings-changed',
u'printer-media-changed',
u'printer-modified',
u'printer-restarted',
u'printer-shutdown',
u'printer-state-changed',
u'printer-stopped',
u'server-audit',
u'server-restarted',
u'server-started',
u'server-stopped'],
'notify-lease-duration-default': 86400,
'notify-lease-duration-supported': (0,
2147483647),
'notify-max-events-supported': [100],
'notify-pull-method-supported': [u'ippget'],
'notify-schemes-supported': [u'dbus',
u'mailto',
u'rss'],
'number-up-default': 1,
'number-up-supported': [1, 2, 4, 6, 9, 16],
'operations-supported': [2,
4,
5,
6,
8,
9,
10,
11,
12,
13,
16,
17,
18,
19,
20,
21,
22,
23,
24,
25,
26,
27,
28,
34,
35,
37,
38,
16385,
16386,
16387,
16388,
16389,
16390,
16391,
16392,
16393,
16394,
16395,
16396,
16397,
16398,
16399,
16423],
'orientation-requested-default': None,
'orientation-requested-supported': [3,
4,
5,
6],
'output-bin-default': u'face-up',
'output-bin-supported': [u'face-up'],
'output-mode-default': u'color',
'output-mode-supported': [u'monochrome',
u'color'],
'page-ranges-supported': True,
'pdl-override-supported': [u'attempted'],
'port-monitor': u'none',
'port-monitor-supported': [u'none'],
'print-quality-default': 4,
'print-quality-supported': [4, 5],
'printer-commands': [u'AutoConfigure',
u'Clean',
u'PrintSelfTestPage'],
'printer-current-time': '(IPP_TAG_DATE)',
'printer-dns-sd-name': None,
'printer-error-policy': u'stop-printer',
'printer-error-policy-supported': [u'abort-job',
u'retry-current-job',
u'retry-job',
u'stop-printer'],
'printer-icons': u'http://localhost:631/icons/EPSON-WorkForce-520.png',
'printer-info': u'EPSON WorkForce 520',
'printer-is-accepting-jobs': True,
'printer-is-shared': True,
'printer-location': u'',
'printer-make-and-model': u'Epson WorkForce 500 - CUPS+Gutenprint v5.2.7 Simplified',
'printer-more-info': u'http://localhost:631/printers/EPSON-WorkForce-520',
'printer-name': u'EPSON-WorkForce-520',
'printer-op-policy': u'default',
'printer-op-policy-supported': [u'authenticated',
u'default'],
'printer-resolution-default': (300, 300, 3),
'printer-resolution-supported': [(300,
300,
3)],
'printer-settable-attributes-supported': [u'printer-info',
u'printer-location'],
'printer-state': 3,
'printer-state-change-time': 1315255783,
'printer-state-message': u'Data file sent successfully',
'printer-state-reasons': [u'marker-supply-empty-warning'],
'printer-type': 8556556,
'printer-up-time': 1315256086,
'printer-uri-supported': [u'ipp://localhost:631/printers/EPSON-WorkForce-520'],
'queued-job-count': 0,
'server-is-sharing-printers': False,
'sides-default': u'one-sided',
'sides-supported': [u'one-sided'],
'uri-authentication-supported': [u'requesting-user-name'],
'uri-security-supported': [u'none']}}
Page 5 (Check PPD sanity):
{'cups_printer_ppd_defaults': {u'C0L0': {u'StpFullBleed': u'False'},
u'C1L0': {u'StpBrightness': u'None',
u'StpColorCorrection': u'None',
u'StpContrast': u'None',
u'StpImageType': u'TextGraphics',
u'StpSaturation': u'None'},
u'General': {u'ColorModel': u'RGB',
u'MediaType': u'Plain',
u'OutputOrder': u'Reverse',
u'PageRegion': u'Letter',
u'PageSize': u'Letter',
u'StpQuality': u'Draft',
u'StpiShrinkOutput': u'Shrink'}},
'cups_printer_ppd_valid': True,
'missing_pkgs_and_exes': ([], [])}
Page 6 (Local or remote?):
{'printer_is_remote': False}
Page 7 (Choose device):
{'cups_device_dict': {'device-class': u'network',
'device-id': u'MFG:EPSON;MDL:WorkForce 520;FZY:0;',
'device-info': u'EPSON4235D3 (WorkForce 520)',
'device-location': u'',
'device-make-and-model': u'EPSON WorkForce 520'}}
Page 8 (Printer state reasons):
{'printer-state-message': u'Data file sent successfully',
'printer-state-reasons': [u'marker-supply-empty-warning']}
Page 9 (Verify packages):
{'packages_verification': {'cups': ['.......M. c /etc/cups/subscriptions.conf'],
'foomatic': [],
'gutenprint': [],
'hpijs': ['package hpijs is not installed'],
'hplip': ['package hplip is not installed'],
'system-config-printer': []}}
Page 10 (Check SELinux contexts):
{'selinux_contexts': {}}
Page 11 (Error log checkpoint):
{'cups_server_settings': {'BrowseLocalProtocols': 'CUPS dnssd',
'DefaultAuthType': 'Basic',
'MaxLogSize': '0',
'SystemGroup': 'sys root',
'_debug_logging': '0',
'_remote_admin': '0',
'_remote_any': '0',
'_remote_printers': '1',
'_share_printers': '0',
'_user_cancel_any': '0'},
'error_log_checkpoint': 38215,
'error_log_debug_logging_set': True}
Page 12 (Print test page):
{'test_page_attempted': '05/Sep/2011:13:55:32 +0000',
'test_page_job_id': [9],
'test_page_job_status': [],
'test_page_successful': False}
Page 13 (Error log fetch):
{'error_log': ['D [05/Sep/2011:13:55:22 -0700] cupsdSetBusyState: Dirty files',
'D [05/Sep/2011:13:55:22 -0700] cupsdReadClient: 13 POST / HTTP/1.1',
'D [05/Sep/2011:13:55:22 -0700] cupsdSetBusyState: Active clients and dirty files',
'D [05/Sep/2011:13:55:22 -0700] cupsdAuthorize: No authentication data provided.',
'D [05/Sep/2011:13:55:22 -0700] cupsdReadClient: 13 1.1 Get-Jobs 1',
'D [05/Sep/2011:13:55:22 -0700] Get-Jobs ipp://localhost/printers/',
'D [05/Sep/2011:13:55:22 -0700] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost',
'D [05/Sep/2011:13:55:22 -0700] cupsdSetBusyState: Dirty files',
'D [05/Sep/2011:13:55:22 -0700] cupsdReadClient: 13 POST / HTTP/1.1',
'D [05/Sep/2011:13:55:22 -0700] cupsdSetBusyState: Active clients and dirty files',
'D [05/Sep/2011:13:55:22 -0700] cupsdAuthorize: No authentication data provided.',
'D [05/Sep/2011:13:55:22 -0700] cupsdReadClient: 13 1.1 Get-Jobs 1',
'D [05/Sep/2011:13:55:22 -0700] Get-Jobs ipp://localhost/printers/',
...

dchester11 09-13-2011 11:34 PM

Anyone?

Spatior 10-04-2011 06:47 PM

mmm well, to me it sounds like the driver (ppd) is not working the way it should.
You may want try with another one.

What are you trying yo print?

Lsatenstein 10-10-2011 06:22 PM

I posted a similar problem using a Brother HL2140 printer and USB connection.

It seems that the USB interface drives a printer bios chip that is the same across several vendors.

My printer on the same computer works fine with Scientific Linux 6.1

dchester11 10-12-2011 01:35 PM

I parted ways with too much Gnome 3 frustration, but that's another topic. I'm sure I made a mistake along the way somewhere if no one else is experiencing this.


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