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I don't know whether this will help but I was struggling with my own Epson scanner today (different type, though, and on Fedora rather than Ubuntu). The scanner wasn't even detected although I knew it is supported. So what I did was this. I opened /etc/sane.d/dll.conf and commented all entries except the one for Epson. Then I ran the sane-find-scanner command; I took note of the hex values for Vendor and Product and I put them in /etc/sane.d/epson.conf. Issue solved.
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