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Old 05-26-2010, 03:12 AM   #1
pa6o4uu
LQ Newbie
 
Registered: May 2010
Posts: 2

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Eaton Powerware 9130, USB and RHEL 5.5


Good day!
We have:
1. Intel server board S5500BC
2. Eaton Powerware 9130 connected to server via USB
3. Red Hat Enterprise Linux 5.5 as OS
We need to control UPS and server shutdown using Lansafe 6.03.

I was asked a question about UPS connection during Lansafe installation as a controller. My answer was USB. It tried to find UPS automatically, but then showed me the list of available UPSes. I chose my model, changed some characteristics and got among others "connection type: network". Very strange, but can't be changed. At the end i got message "successful installation".
But it doesn't work Nor windows installation client can't connect to controller, nor server shutdowns after 5 minutes of energy lost.
I tried to find any information about this behavior all yesterday. I even wrote an e-mail to powerware. But didn't find solution

The problem mostly is in text (followed my message) "driver=(none)". It's very strange because usb keyboard and usb mouse are both driver=usbhid.
What to do?

So, what can be seen in RHEL 5.5:
Code:
dmesg
usb 4-1: USB disconnect, address 2
usb 4-1: new low speed USB device using uhci_hcd and address 3
usb 4-1: configuration #1 chosen from 1 choice
Code:
lsusb
Bus 007 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000
Bus 008 Device 001: ID 0000:0000
Bus 004 Device 003: ID 0463:ffff MGE UPS Systems UPS
Bus 004 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000
Bus 006 Device 001: ID 0000:0000
Bus 005 Device 001: ID 0000:0000
Bus 005 Device 002: ID 046b:ff10 American Megatrends, Inc.
Bus 003 Device 002: ID 04d9:1702 Holtek Semiconductor, Inc.
Bus 003 Device 001: ID 0000:0000
Bus 003 Device 003: ID 0458:0007 KYE Systems Corp. (Mouse Systems)
Code:
cat /proc/bus/usb/devices
T:  Bus=08 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 2
B:  Alloc=  0/900 us ( 0%), #Int=  0, #Iso=  0
D:  Ver= 1.10 Cls=09(hub  ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=0000 ProdID=0000 Rev= 2.06
S:  Manufacturer=Linux 2.6.18-194.el5 uhci_hcd
S:  Product=UHCI Host Controller
S:  SerialNumber=0000:00:1d.2
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   2 Ivl=255ms

T:  Bus=07 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 2
B:  Alloc=  0/900 us ( 0%), #Int=  0, #Iso=  0
D:  Ver= 1.10 Cls=09(hub  ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=0000 ProdID=0000 Rev= 2.06
S:  Manufacturer=Linux 2.6.18-194.el5 uhci_hcd
S:  Product=UHCI Host Controller
S:  SerialNumber=0000:00:1d.1
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   2 Ivl=255ms

T:  Bus=06 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 2
B:  Alloc=  0/900 us ( 0%), #Int=  0, #Iso=  0
D:  Ver= 1.10 Cls=09(hub  ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=0000 ProdID=0000 Rev= 2.06
S:  Manufacturer=Linux 2.6.18-194.el5 uhci_hcd
S:  Product=UHCI Host Controller
S:  SerialNumber=0000:00:1d.0
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   2 Ivl=255ms

T:  Bus=05 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 2
B:  Alloc= 34/900 us ( 4%), #Int=  2, #Iso=  0
D:  Ver= 1.10 Cls=09(hub  ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=0000 ProdID=0000 Rev= 2.06
S:  Manufacturer=Linux 2.6.18-194.el5 uhci_hcd
S:  Product=UHCI Host Controller
S:  SerialNumber=0000:00:1a.2
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   2 Ivl=255ms

T:  Bus=05 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#=  2 Spd=12  MxCh= 0
D:  Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=046b ProdID=ff10 Rev= 1.00
S:  Manufacturer=American Megatrends Inc.
S:  Product=Virtual Keyboard and Mouse
S:  SerialNumber=serial
C:* #Ifs= 2 Cfg#= 1 Atr=c0 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=03(HID  ) Sub=01 Prot=01 Driver=usbhid
E:  Ad=81(I) Atr=03(Int.) MxPS=   8 Ivl=1ms
I:  If#= 1 Alt= 0 #EPs= 1 Cls=03(HID  ) Sub=01 Prot=02 Driver=usbhid
E:  Ad=82(I) Atr=03(Int.) MxPS=   8 Ivl=1ms

T:  Bus=04 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 2
B:  Alloc=  0/900 us ( 0%), #Int=  0, #Iso=  0
D:  Ver= 1.10 Cls=09(hub  ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=0000 ProdID=0000 Rev= 2.06
S:  Manufacturer=Linux 2.6.18-194.el5 uhci_hcd
S:  Product=UHCI Host Controller
S:  SerialNumber=0000:00:1a.1
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   2 Ivl=255ms

T:  Bus=04 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#=  3 Spd=1.5 MxCh= 0
D:  Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=0463 ProdID=ffff Rev= 0.11
S:  Manufacturer=EATON Powerware
S:  Product=9130
S:  SerialNumber=GC383A1658
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr= 20mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=03(HID  ) Sub=00 Prot=00 Driver=(none)
E:  Ad=81(I) Atr=03(Int.) MxPS=   8 Ivl=30ms

T:  Bus=03 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 2
B:  Alloc=329/900 us (37%), #Int=  3, #Iso=  0
D:  Ver= 1.10 Cls=09(hub  ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=0000 ProdID=0000 Rev= 2.06
S:  Manufacturer=Linux 2.6.18-194.el5 uhci_hcd
S:  Product=UHCI Host Controller
S:  SerialNumber=0000:00:1a.0
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   2 Ivl=255ms

T:  Bus=03 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#=  2 Spd=1.5 MxCh= 0
D:  Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=04d9 ProdID=1702 Rev= 1.01
S:  Manufacturer=
S:  Product=USB Keyboard
C:* #Ifs= 2 Cfg#= 1 Atr=a0 MxPwr=100mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=03(HID  ) Sub=01 Prot=01 Driver=usbhid
E:  Ad=81(I) Atr=03(Int.) MxPS=   8 Ivl=10ms
I:  If#= 1 Alt= 0 #EPs= 1 Cls=03(HID  ) Sub=00 Prot=00 Driver=usbhid
E:  Ad=82(I) Atr=03(Int.) MxPS=   8 Ivl=10ms

T:  Bus=03 Lev=01 Prnt=01 Port=01 Cnt=02 Dev#=  3 Spd=1.5 MxCh= 0
D:  Ver= 1.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=0458 ProdID=0007 Rev= 0.04
S:  Manufacturer=HP
S:  Product=HP USB WHEEL MOUSE
C:* #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=100mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=03(HID  ) Sub=01 Prot=02 Driver=usbhid
E:  Ad=81(I) Atr=03(Int.) MxPS=   4 Ivl=10ms

T:  Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=480 MxCh= 6
B:  Alloc=  0/800 us ( 0%), #Int=  0, #Iso=  0
D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=01 MxPS=64 #Cfgs=  1
P:  Vendor=0000 ProdID=0000 Rev= 2.06
S:  Manufacturer=Linux 2.6.18-194.el5 ehci_hcd
S:  Product=EHCI Host Controller
S:  SerialNumber=0000:00:1d.7
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   2 Ivl=256ms

T:  Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=480 MxCh= 6
B:  Alloc=  0/800 us ( 0%), #Int=  0, #Iso=  0
D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=01 MxPS=64 #Cfgs=  1
P:  Vendor=0000 ProdID=0000 Rev= 2.06
S:  Manufacturer=Linux 2.6.18-194.el5 ehci_hcd
S:  Product=EHCI Host Controller
S:  SerialNumber=0000:00:1a.7
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   2 Ivl=256ms
Code:
ls -l /sys/bus/usb/drivers/
drwxr-xr-x 2 root root 0 Май 26  2010 hiddev
drwxr-xr-x 2 root root 0 Май 26  2010 hub
drwxr-xr-x 2 root root 0 Май 26  2010 usb
drwxr-xr-x 2 root root 0 Май 26  2010 usbfs
drwxr-xr-x 2 root root 0 Май 26  2010 usbhid
 
Old 05-27-2010, 01:14 AM   #2
pa6o4uu
LQ Newbie
 
Registered: May 2010
Posts: 2

Original Poster
Rep: Reputation: 0
The official answer from Eaton:
"Sounds like you are missing the USB Driver. Unfortunately there is not a USB driver for the Linux Operating System."
And an advice at the end to use Windows.
Great!
 
  


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driver, linux, ups, usb


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